Book E-Z Rent-A-Car car rentals at Miami Airport

Miami, FL, United States - Miami
27 Sep — 4 Oct
Miami, FL, United States - Miami
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

"Excellent "(in 69 reviews)
"Perfect shape "(in 765 reviews)
"Excellent service"(in 82 reviews)

Cons

"Terrible "(in 134 reviews)
" service"(in 153 reviews)
"ed out!"(in 825 reviews)

Reviews

Overall rating5.5 OkayBased on 86 reviews
Cleanliness
5.5
Comfort
6.0
Overall
5.1
Pick-up/Drop-off
5.3
Value for money
5.8

Recent reviews

Traveller rating
2
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2
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Find reviews that mention:
2.0
Far from E-ZCons:Long wait to check in and process payment. Definitely not EZ at all. Customer service was not friendly, did not acknowledge my presence. When I tried to call to have an add on to my car, I was literally put on hold for more than 45 minutes. We just needed the sun pass added to the car, we called for a second time to be put on hold for another 45 minutes. After listening to the same song on loop, we get a rude person that responds "why didn't you add it in the first place". Last gem from E-Z rental, we had to wait about 20 minutes to have car inspected. There was only one person at check out. This caused us to loose our flight. What was supposed to be a stress free anniversary trip to Miami, ended up being a nightmare. Returned home after camping out in the airport for 18 hours.Reviewed 9 Nov. 2015
review fromkayak
8.4
Pros:EZ counter had no customer but said couldn't help me and sent me to Advantage counter where I had to wait behind 2 customers. When finally helped agent had difficulty finding my reservations and asked why I didnt go to EZ counter. Process took longer than past experiences renting cars from other rental companies. My personal car was in repair and I was not sure if may need extension on rental days. The agent advised they dont extend amd I would need to return rental and then start over in rental process. This did not make sense to me and would be an inconvenience. In past I have been able to extend my rental with other companies by simply calling amd requesting.Cons:As noted in my experience with EZ, I had some inconveniences that the company could have avoided.Reviewed 8 Jan. 2020
review fromkayak
5.6
Cons:It was hard to find the pick up location among the larger rental companies, making it difficult to tell the taxi where to drop us off. The agent at the desk was ok. Read the fine print! The price you reserve a car for online might not be what you end up paying. They tacked on toll fees that you can't opt out of. Adding drivers is also an additional fee. Picking up the car was a bit of a pain. The attendants weren't very attentive. They carried on personal conversations on their cell phones without acknowledging us. Gave us the wrong parking spot number to locate the car. The description on our paperwork didn't match the car we actually got. Overall, the car was good. It was fairly new. The interior was black and it looked clean when we inspected it in the garage before taking off. Once we drove into daylight we realized it was full of dog hair. That explained why I sneezed non-stop since I'm allergic to most dog breeds.Reviewed 29 Feb. 2016
review fromkayak
5.6
Pros:The car was in good conditionCons:Disshonest marketing. I would prefer a straightforward approach. I don't like feeling like I'm being screwed over every time I turn around.Reviewed 9 Feb. 2016
review fromkayak
8.8
Good prices. Nothing really to complain.Pros:Clean car and car in a good state Toll by plate was recommended and it was quite convenient not having to think about the toll. No late surprises (e.g. they didn't bill hidden costs or unseen damages) Easy dropoff. There were no other clients, therefore it was fast. (Could be different, as there was just one person working)Cons:When getting the car, they want sell you a lot of extra option, some of them are very good (e.g. toll by plate), others depend on you (e.g. insurances, full tank). I would recommend to read the options in advance, as you might be in a hurry. We didn't find the car directly as it was on the parking side of another company and didn't follow the normal ennumeration. The people around the parking (not E-Z) were not helpful and sent us back to E-Z, but finally we've found it.Reviewed 9 Jul. 2016
review fromkayak
4.0
ExpensiveCons:I booked a van online which I got for my booking but when I went to the counter I paid 400$ extra and the lady never told me that the gps was so expensive. But the pickup and drop off was really convinent.Reviewed 30 Aug. 2017
review fromkayak
8.0
Not ready on time, toll pass pressure.Pros:Price much cheaper than other rental companies.Cons:Rental was Labor Day 2016 weekend in Miami. Pick up scheduled for 10pm. We arrived at 10:40pm and vehicle was not ready. They said they were still waiting on cars to be returned. We finally got vehicle around 11:15pm, after lots of pressure on the representative. During that time the guy said they could not offer any complimentary services in exchange for my wait. He also said several times the Sun Pass purchase from them was necessary to avoid a $25 charge per pass through the toll each time. After some googling and questioning he finally told me I could purchase it at Walgreens, CVS, etc (which was like $15 for our entire 4 day trip) instead of paying $9.99 per day to get it from them. I asked to speak to manager which he told me was downstairs. Once i got downstairs the manager was not there and her phone was off. I left a message which she did not return but upon returning the vehicle I spoke with another manager that provided us with a discount for the vehicle not being ready on time. Overall, poor customer service, late vehicle, but awesome price.Reviewed 6 Sep. 2016
review fromkayak
2.0
Cancelled ReservationCons:Counter was closed, sent to another counter. Told i couldn’t rent the car i reserved because i had Florida license. Mike -the counter employee didnt offer any options and mentioned they didn’t even have a full sized SUV available. Terrible customer serviceReviewed 30 Jul. 2018
review fromkayak
8.4
Good value for money.Pros:The value you for the mobey was good, and I like the fact that they have a pre-paid Sunpass for just 6.99 USD that's unlimited! that is a good deal especially when you're traveling around the state of Florida.Cons:The Signs at the return facility at the Miami airport were a little bit confusing at the end.Reviewed 18 Apr. 2016
review fromkayak
3.6
Pros:PriceCons:Manual Windows, doors, no key remote, car was not clean on inside at pickup. Car was blocked in by other vehicles at pickup delaying me.Reviewed 5 Apr. 2016
review fromkayak
2.0
Cons:Total disaster! The line was ridiculous! The manager was "helping" it was such a disaster. He was more interested in texting and talking on the phone to deal with office issues than help or serve customers. Got a downgraded car when they didn't have the car I signed up for rather than an upgrade. No change in price just a crappier car! Car was not cleaned out! Lots of scrapes on car. Attendants to pick up car could not even communicate. The kind of motioned and pointed and grunted in the direction of the car. When I told them about the car being not cleaned on the inside and smelled like HEAVY smoke they shrugged and walked away. Drop off was also a joke. Beginning to end it was a totally horrible experience. WOWWW!! and not in a good way.Reviewed 2 Nov. 2015
review fromkayak
4.0
Pros:24 hour service price is fairCons:dirty car inside and out faint sour smells dirty glass with prints on it. I had to drive through the night for a meeting the next day so i noticed it right away.customer service at miami is no good i called over 30 times and left numerous messages for manager still have not received a call back to this day was hung up on for many of those calls as well the female was very nastyReviewed 15 Mar. 2017
review fromkayak

E-Z Rent-A-Car car rentals near Miami Airport

3900 NW 25th St Suite 414, E-Z Rent-A-Car car hires

Address

3900 NW 25th St Suite 414

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 305 635 3230

Top tips for renting a car from E-Z Rent-A-Car at Miami Airport

  • Economy hire cars from E-Z Rent-A-Car at Miami Airport are around 15% cheaper than other car types, on average

FAQs about renting a car from E-Z Rent-A-Car at Miami Airport

  • On average a hire car from E-Z Rent-A-Car at Miami Airport costs $44 per day.

  • Economy (Toyota RAV4 or similar) is the most frequently booked hire car type from E-Z Rent-A-Car at Miami Airport.

  • 3900 NW 25th St Suite 414 is the closest E-Z Rent-A-Car hire car location to Miami Airport. The telephone number for this location is +1 305 635 3230.

  • Yes