Book E-Z Rent-A-Car car rentals at Phoenix Sky Harbor Intl Airport

Phoenix, AZ, United States - Sky Harbor Intl
25 Oct — 1 Nov
Phoenix, AZ, United States - Sky Harbor Intl
Mon 25/10
Noon
Mon 1/11
Noon
Driver's age:

Pros

" for the money"(in 765 reviews)
" was new and nice."(in 739 reviews)
" was new and nice."(in 742 reviews)

Cons

" was somewhat lacking."(in 134 reviews)
" service was somewhat lacking."(in 153 reviews)
" in pick up line"(in 60 reviews)

Reviews

Overall rating7.6 GoodBased on 182 reviews
Cleanliness
8.0
Comfort
7.9
Overall
7.4
Pick-up/Drop-off
7.0
Value for money
7.4

Recent reviews

Traveller rating
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Find reviews that mention:
7.6
Pros:At the car pick up place I noticed that the mystery vehicle I was rented seated 7 passengrs, way too big for me, one person. The car check out person did exchange the vehicle for a small sedan which was perfect. All vehicles were new, clean, and this part of the rental was easy.Cons:I waited in line for a full hour, standing in line with thirty other people, to get to the counter to rent my vehicle. This was inexcusable. There were two customer service people behind the counter and it took about 10 full minutes per person to check out a car. This was after several hours of travel and I was anxious to get out of the airport and to my condo in the Phoenix area. Incidentally, my check out person had a cold and kept wiping his nose with his hand. Am wondering if he was contagious. You really need to hire more Advantage/E-Z Rental customer service agents to service the renters. Everyone in line was complaining about the wait and I did mention it to my agent who basically did not reply.Reviewed 30 Apr. 2017
review fromkayak
6.8
Pros:there has to be a way for each transaction to get a pre registered car to take less than 30 minutes per person. my flight was delayed- I was ready with all the right things- and your team has to call the person with the cars- beg borrow and steal to get a placement it seems - took forever! I also get customer service= but with a line of 30 people all that are in a hurry talking about aunt martha and directions to grand canyon is not the time while getting your car. your check in software was sub par- i could not even see my initials on the contract. I then get to my car after over an hour+ wait- and the the rude girl checking me out- says "did you check this car for damages?" I did not- and she had a full attitude - I will go back to my preferred car rental with Hertz- or Avis- not worth the loss of hours in my pick up. The guy who checked me in- however was super nice on the way home. HATE how far the car rental place is now in PHX> will take UBER next time. NOT WORTH IT>Reviewed 26 Apr. 2016
review fromkayak
3.2
Pros:I liked the RAV4.Cons:Too many hidden costs. They were very disorganized when getting the rental. They gave me the lot number for the car but there was no car there. This happened two more times. They didn't have my car available and asked me to pay for an upgrade or keep my same price and be downgraded. When I paid for an upgrade (after complaining about it) they also charged me extra for the cost of fuel for the car. I was paying for the full tank and the tank was larger and therefore more expensive for the upgraded car. Poor customer service.Reviewed 15 Dec. 2016
review fromkayak
4.4
E-Z Never AgainPros:The car was comfortable and in good conditionCons:The sales counter check-in process is slow and based on making customers buy additional services. My counter agent spent time warning me against my insurance choices, what car I rented (so he could upgrade me for an additional cost) just to sell additional services. The sales person really pushed the option to sell me gasoline and warned me that I must fill up no more than two miles from the airport. I felt disrespected as a customer. I will not use Advantage or E-Z car rental again. The small savings I experienced was not worth the effort and the waste of my time. Return staff seemed disinterested and unfriendly. All I was told to do was leave the keys, take my stuff and leave, and my receipt would be emailed to me. I have not received this receipt.Reviewed 10 Feb. 2017
review fromkayak
2.0
FisappoinyedPros:I made a mistake on dates. Front desk wouldn't honor my online price. Long lines. Slow service. Customer ahead of me, he made a reservation through a 3rd party with one credit card, E-Z Rent a car didn't take that card, do he had to pay walk up prices, even with reservation. Another person in my party made a new reservation, but they still couldn't "see it" in the system. In the end we waited 1.5 hours. Finally made a reservation with Budget and we were out of there in 5 minutes. it seems E-Z is a sham of a business, only interested in catching you with a problem so they can up the charge. What a horrible business. My guess is the owners are from outside the country trying to squeeze American customers. Never again will I use a lower priced car rental company, and definitely not E-Z. Worst experience renting cars in 25 years.Reviewed 5 Feb. 2017
review fromkayak
4.4
Very misleadingPros:The car itself drove well and we had no problems with it mechanically.Cons:The prices you see on kayak and other websites are extremely misleading to what you are actually going to pay when you get to the rental center. I had reserved a car under the impression I was going to pay $110 and had made arrangements with other people in my party that we would be paying that amount. When we arrived we were told they no longer had a car size that would fit for our party so I was forced to upgrade the vehicle. This plus about $60 in unmentioned taxes lead to over a $100 increase (exactly $139 increase). If I would have known that any of these things were possible I would not have reserved through kayak or used EZ Car Rental. It was a good very poor experience to say the least.Reviewed 19 Apr. 2016
review fromkayak
5.6
Not so EZPros:The car offered was the model ordered. The price was competetive.Cons:At pickup, the salesman was very rude. He attempted many times to guilt me into purchasing the company insurance, despite my firm no. Additionally, he did not believe I was an out of town traveller because I presented an Arizona DL. He attempted to charge me a $300 deposit because he did not believe I flew into the airport. He made me prove that I flew in by presenting my itinerary. He also attempted to make me feel dumb for not ordering the prepaid fuel option, despite my firm no. He treated me as if I had never rented a car before and he attempted to take advantage of me with every cheap trick possible. By the time I finally got my car, it wreaked of cigarette smoke. I took the car because I did not have the time to go all the way back up to the desk and I did not want to deal with the salesman anymore. I wrote the cigarette smell on the inspection card and that protected me when I turned it in. I rent cars frequently and this experience was by far the worst I have had in many years.Reviewed 18 Feb. 2017
review fromkayak
2.0
Cons:Needed an upgrade because apparently getting an SUV doesn't guarantee you have room for luggage. $12.00 per day to add another driver. $8.99/gallon if you can't fill up the car before returning. Advertised at $37.71 per day. Really cost $72.00 per day without adding another driver and I filled the tank at $1.99 per gallon. Total rip off and taking advantage of holiday travelers.Reviewed 30 Nov. 2016
review fromkayak
9.6
Pros:Excellent price, representative offered a car with more space for same rate.Cons:No exterior signage at PHX Airport Rental facility. I had to ask where E-Z was located.Small sign on inside at Advantage Pick Up station.Reviewed 13 Aug. 2016
review fromkayak
4.8
Not great ratesCons:Long wait time - 55 minutes. Rates not reasonable as originally displayedReviewed 8 Apr. 2017
review fromkayak
7.6
Easy experience but hard....Pros:To understand why they want to charge to add my wife as a driver. It adds no cost to them so that is just not okay. In the future I will stick with National/Enterprise who has that figured out and does not charge for a spouse additional driver.Cons:Told to pay for spouse additional driver.Reviewed 10 Nov. 2016
review fromkayak
10.0
Pros:We had a wonderful man helping us at the desk! Name was Steve Wright. He was courteous, helpful, informative and very friendly. Rates were great for our rental car for 3 days. Thank you!Cons:Line waiting was a bit long. But worth the waitReviewed 18 Jan. 2016
review fromkayak

E-Z Rent-A-Car car rentals near Phoenix Sky Harbor Intl Airport

1805 E. Sky Harbor Circle South, E-Z Rent-A-Car car hires

Address

1805 E. Sky Harbor Circle South

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 602 252 4935

Top tips for renting a car from E-Z Rent-A-Car at Phoenix Sky Harbor Intl Airport

  • Economy hire cars from E-Z Rent-A-Car at Phoenix Sky Harbor Intl Airport are around -8% cheaper than other car types, on average

FAQs about renting a car from E-Z Rent-A-Car at Phoenix Sky Harbor Intl Airport

  • On average a hire car from E-Z Rent-A-Car at Phoenix Sky Harbor Intl Airport costs $54 per day.

  • Economy (Toyota RAV4 or similar) is the most frequently booked hire car type from E-Z Rent-A-Car at Phoenix Sky Harbor Intl Airport.

  • 1805 E. Sky Harbor Circle South is the closest E-Z Rent-A-Car hire car location to Phoenix Sky Harbor Intl Airport. The telephone number for this location is +1 602 252 4935.

  • Yes