Book Avis car hires at Phoenix Sky Harbor Intl Airport

Reviews

Recent reviews

Traveller rating

Wonderful

9

Very Good

7

Good

0

Okay

4

Fair

0

Mediocre

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Poor

8

6.0

Car was in poor technical condition. Broken vents, loosing tire pressure, steering wheel vibrations while in freeway speeds.Reviewed 4 May 2024

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6.0

My experience with Avis was fine. But my experience with Kayak was not. When I searched for a car rental, I found a number of cars available for roughly $150 a day. Then there was the "manager's choice" car at Avis, which was listed at $155.54 -- total. I naturally booked that, and received an email that appeared to confirm that the total price was $155.54. As it turned out, that was false, and I wound up paying $518.42. I am not happy about that. My only gripe with Avis is that I wound up renting an electric car, but received no advice about where to charge it. I ultimately tried two charging stations, one of which was going to take 12 hours to charge, and was nowhere near where I was staying, and the other one of which was a "fast charge" station that could only charge one car at a time, and it was in use. So I was never able to charge the car.Reviewed 11 Mar 2024

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2.0

Pickup took over 1.5 hours Seemed very disorganized going downstairs to pick up the carReviewed 27 Jan 2024

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8.0

Everything was super good, except at the pick up counter, there was very long lines, the wait time was around one hour, and 45 minutes, people in the line were complaining about the long wait, you definitely should get more staff to help with the long lines to get the wait time downReviewed 1 Jan 2024

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10.0

tReviewed 31 Oct 2023

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4.0

They offered me an “upgrade” for a way bigger car than I need. I told them we were only two people and didn’t need anything big. They kept misting on the upgrade. It was past midnight and I was very tired and just wanted to get to the hotel, otherwise I would have returned the car. Ended up spending too much money on gas too.Reviewed 1 Oct 2023

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2.0

Everything could have been better! Avis was a total disappointment from the moment I picked up the car in Phoenix. I got charged more than I was quoted, I was given a smaller car. I had a death before driving back to El Paso. I needed to return the car in Tucson instead of El Paso and I was told I would be charged more. I was returning it on the right day, I offered to provide a death certificate and/or any other paperwork to help with the return at a different drop off. NOBODY was willing to help me!!!!!!!!! It was an unexpected death and I needed someone to help me. I was charged over $300 for one day. So sad that a company takes advantage of people in their time of need. NEVER WILL I RENT A CAR FROM AVIS!!!! WILL TELL ANYONE TO NEVER RENT ONE WITH THEM EITHER!!!! I HAVE NEVER ENCOUNTERED SO MANY RUDE, UNUSEFUL PEOPLE IN A COURSE OF 24 HOURS.Reviewed 14 Sept 2023

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6.0

Pros:Pick up was fine--don't typically use Avis so I had to wait in line and they put the hard sale on to accept all the add ons.Cons:The car they gave me had a smell of someone who smoked in it prior to me. Although fine, it was not super clean inside. The warning light for service of the rear park aid stayed on during the rental. The rental did the job as I had a hard time finding one but wouldn't use them again unless in a bind.Reviewed 31 May 2021

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2.0

Pros:Car was fineCons:Price at pick up was different than what I booked.Reviewed 9 May 2021

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4.0

Pros:Drop off was very easy in chandler arizona.Cons:Pick up took 1 hour 25 minutes at PHX airport. You need more staff now that more people are flying. Gave me and another person the same car. Man at gate had me go back and get a different car in a different spot. He said that was my car. It was a mess and my wife stood outside at the airport with luggage for that 1 hr 25 minutes. NutsReviewed 22 Feb 2021

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2.0

Pros:The manager and staff were terrible, as was their call center. Will never rent Avis again.Reviewed 22 Feb 2021

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6.4

Cons:I was severely over charged for the insurance and haven't been able to reach customer service to figure out why one a one day rental for a compact was $125Reviewed 1 June 2020

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More

• How much does it cost to hire a car from Avis at Phoenix Sky Harbor Intl Airport?

  On average a hire car from Avis at Phoenix Sky Harbor Intl Airport costs $90 per day.

• Where can I find Avis hire cars at Phoenix Sky Harbor Intl Airport?

  1805 E Sky Harbor Circle South is the closest Avis hire car location to Phoenix Sky Harbor Intl Airport. The telephone number for this location is +1 602 261 5900.

• Does Avis offer shuttle or airport pick-up services from Phoenix Sky Harbor Intl Airport (PHX)?

  Yes