Book Payless car hires at Phoenix Sky Harbor Intl Airport

Reviews

Recent reviews

Traveller rating

Wonderful

17

Very Good

6

Good

1

Okay

6

Fair

1

Mediocre

0

Poor

29

2.0

They fraudulently charged me an extra day for my rentalReviewed 7 Apr 2024

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2.0

Waited in line for 90 minutes to get a carReviewed 20 Jan 2024

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2.0

They had 1 person working and took about 15 minutes to check in each customer. The line was wrapped around the lobby. It took longer to fly than it did to wait in the line. We and others eventually had to leave without picking up our car. They probably do this on purpose. Do not rent from them even if the price looks right!!! Unless you have half a day to spare waiting in line.Reviewed 13 Nov 2023

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2.0

Everything about this experience, aside from the employees assisting us, was absolutely abysmal. - The wait to check in was over an hour and the desk was terribly understaffed (a single person the entire time). - The wait to get to the vehicles was also over an hour, in a poorly organized area and combined with Budget and Avis rentals. Again, the team was terribly understaffed but competent, patient, and helpful. - The wait to have the vehicle checked (for what, I am still not sure) was unnecessary and could be consolidated when provisioning the vehicles or at the exit gate. - The wait to exit the garage was also unnecessarily long. As you just read, there were four separate lines that everyone was required to be a part of and limited staff to support an easily planned for influx in rentals. This was a failing of organization and planning on both the airport and Avis/Budget/Payless.Reviewed 23 Oct 2023

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8.0

Waited in line for pick up of the car 1 hour and 40 minutes. This is ridiculousReviewed 13 Oct 2023

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2.0

Showed up and they had our reservation but not a car!Reviewed 11 Oct 2023

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4.0

Lines were forever with 2 people working at pick up. In line for almost 2 hrs. Will try another service on out next vacationReviewed 3 Oct 2023

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8.0

Pros:Quick, and friendlyCons:Car carpet was worn outReviewed 25 Apr 2021

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10.0

Cons:Price per day was outrageousReviewed 25 Apr 2021

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8.0

Pros:The truck was newerCons:They charged me for fuel when the tank was full.Reviewed 21 Apr 2021

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8.0

Pros:Drop off was super easyCons:The car we rented could have been cleaned better. Someone before us had smoked inside the vehicle so every time we got in that was the first thing we could smell. The windows were also pretty dirty and there was no windshield wiper fluid.Reviewed 10 Apr 2021

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6.0

Pros:Drop-off was easy. Front desk staff was ok. I thought I was renting a jeep gand cherokee or similar and we had a mazda which was cramped for our family of 5.Cons:The car was barely cleaned form the previous renter. Sunscreen smeared throughout the outside and interior of the car, including the doors, the seats and the dashboard. No floor mats were present. It did not feel like it was cleaned.Reviewed 22 Mar 2021

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More

• How much does it cost to hire a car from Payless at Phoenix Sky Harbor Intl Airport?

  On average a hire car from Payless at Phoenix Sky Harbor Intl Airport costs $69 per day.

• What is the most popular hire car from Payless at Phoenix Sky Harbor Intl Airport?

  Intermediate (Jeep Cherokee or similar) is the most frequently booked hire car type from Payless at Phoenix Sky Harbor Intl Airport.

• Where can I find Payless hire cars at Phoenix Sky Harbor Intl Airport?

  1805 E Sky Harbor Circle South is the closest Payless hire car location to Phoenix Sky Harbor Intl Airport. The telephone number for this location is +1 602 681 9589.

• Does Payless offer shuttle or airport pick-up services from Phoenix Sky Harbor Intl Airport (PHX)?

  Yes