Book Dollar car rentals at Phoenix Sky Harbor Intl Airport

Phoenix, AZ, United States - Sky Harbor Intl
23 Oct — 30 Oct
Phoenix, AZ, United States - Sky Harbor Intl
Sat 23/10
Noon
Sat 30/10
Noon
Driver's age:

Pros

"They have consistently great ."(in 389 reviews)
" was good and clean."(in 3520 reviews)
"r was great, inexpensive, clean.""(in 3466 reviews)

Cons

""Very poore, bad communication.""(in 326 reviews)
"Will again."(in 256 reviews)
"Didn't have a credit d."(in 2963 reviews)

Reviews

Overall rating7.9 GoodBased on 156 reviews
Cleanliness
8.3
Comfort
8.1
Overall
7.7
Pick-up/Drop-off
7.8
Value for money
7.6

Recent reviews

Traveller rating
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Find reviews that mention:
6.0
misleading "special"Pros:The car we ended up with was a camry and it was fine.Cons:The "special" is terribly misleading. On Kayak search, I did a filter for full size and saw this "special" at Dollar. The "special" is actually a wildcard, and when I arrived they assigned me a compact and then I had to pay an additional $20 per day for full. When I returned, I complained and the manager gave me a refund. He even acknowledged that this "wild card" practice was a bit misleading. I have an ivy league degree and a PhD and I was duped. For those with less time and resources, most wouldn't be able to complain and get the refund. I'm not sure if this is a kayak issue or a Dollar issue, but this seems very shady and disappointing.Reviewed 31 Dec. 2016
review fromkayak
5.2
Extra Charges in AZ without ExplanationPros:The return in Palm Springs was seamless and the staff was very helpful.Cons:I was charged for an extra driver by the clerk in AZ who did not review the additional charge with me. It was only after I was in the car that I noticed she has given me 2 receipts, one for the amount I had agreed to online and another receipt for a higher amount that had been placed under the original. This seems to be unfair, sloppy business practice. I'm from CA where charging for an additional driver is illegal and did not realize there would be the extra charge, especially since the other driver is my spouse. The young man in AZ couldn't even tell me if AZ allowed charging for extra driver who are spouses. Had I been advised of a charge I never would have added an extra driver. Very unhappy about this.Reviewed 27 Aug. 2016
review fromkayak
2.0
Will Never Use Dollar car Rental!!! NOT EVER!!!Pros:Absolutely Nothing!Cons:Due to a nationwide network issue, United had all of their flights grounded for 3 hours this past Sunday. So I ended up arriving at PHX around 12:00am - approx. 3 1/2 hours passed my scheduled pickup time. Upon arriving at the Dollar desk, they promptly informed me that they only honor reservations for 3 hours past the scheduled pickup time (although I later found out from Dollar's central customer service desk that they are supposed to honor reservations for 6 hours). However, instead of honoring the $174 rate (for the week) that I was quoted on my reservation, they offered to rent me the same car at a friendly rate of $620!!!!!! No amount of discussion could convince them otherwise. In the end, they were unable to spout anything other than "It's our Policy". So in disgust, we ended up walking to the Payless counter and getting a car for $280. I've been renting cars for over 25 years and have arrived late on countless occasions...and this is the first time such an incident has happened. Policy or not, IMO, this is bad business. IMO, Dollar Rent a car is a pathetic, poorly run company that I WILL NEVER use again...not at PHX, not at ORD, not anywhere!!!Reviewed 28 Jan. 2017
review fromkayak
4.8
Pros:The car was just fine. It had some bumper stickers on the back of the car that had been halfheartedly peeled off, but other than that it was satisfactory.Cons:I did not have a very good experience when picking up my car at the Phoenix airport. The associate assisting me tried to get me to sign off on a charge that was *significantly* more than what Kayak had estimated without any explanation. When I questioned why there was a difference, I was given an unsatisfactory answer. Additionally, the associate tried to convince me that I was required to purchase extra insurance, and our exchange was full of annoying upsales that made the car rental experience unpleasant. I will probably avoid renting from Dollar in the future because of my disappointing experience with customer service and my distrust for their pricing structure.Reviewed 3 Nov. 2016
review fromkayak
8.0
Turned out okCons:After flying across the country (Syracuse to Phoenix) we arrived to pick up our car and was told they didn't have any and that it could take a few hours to get. The first gentleman was very nice and apologized. He even suggested we check with their competitors. We did, with no luck, so went back to Dollar and the second man was rude and showed no interest in helping us. With no other options, we went down to check in and wait. Luckily, it wasn't long before a car became available. My issue was that I made this reservation months in advance. Dollar should be ready to accommodate those reservations even if that means going to another one of their locations and picking cars up.Reviewed 24 Aug. 2017
review fromkayak
7.6
vehicle good but pick up and return notPros:the vehicle was very nice. New. Low Miles. Comfortable.Cons:pick up was short and not informative in Phoenix - returned in Albuquerque. Some guy just pointed to cars and told us to go pick one. no instructions for drop off. No one there to meet you. Bad signage for return. Other companies had sign boards with instructions but nothing we could fine for dollar. We followed Hertz rules to leave keys in car. Very confusing return.Reviewed 9 Apr. 2017
review fromkayak
5.6
Pros:The car was clean and well maintained.Cons:The price ended up being twice what was advertised on Kayak. The agent at the counter charged my card and finished out my ticket before even explaining the charges. When I asked about them, he was unable to satisfactorily explain them. I felt like my questions weren't important and the agent wasn't prepared to answer them.Reviewed 10 Sep. 2017
review fromkayak
7.2
Long line at the rental counter.Pros:Pretty average experience.Cons:Long wait time.Reviewed 26 Sep. 2016
review fromkayak
10.0
Great service!Pros:I love Dollar. They have consistently great customer service. They're cars are always new and clean. And to top it all off they have some of the best pricing out there!Reviewed 23 Aug. 2016
review fromkayak
6.8
huge price increase from quotePros:The Nissan car we ended up with was clean, comfortable, and a smooth ride.Cons:The quote I received from Kayak was $179 for a 2 week rental. The nominal rate was $29.98 per week. When I checked in, with tax & fees the quote was approximately $250. When I said I wanted my spouse as an extra driver, they added $13.50 per day plus tax & fees. I was expecting to get a rental for $179. It ended up costing me $467. Furthermore, when I arrived I was given 3 cars to choose from. I picked out a Ford Focus. I loaded all my luggage & began to drive toward the exit. The car hesitated & stalled when I accelerated, so I returned & selected a different car. I placed the keys of the Focus on the dashboard, where they were when I found them. I popped the trunk, stepped out of the car, and closed the drivers door. To my dismay, the doors were locked. I had not pushed the door lock button. I returned to the booth & explained the problem & waited a half hour while a staff person finally arrived and extracted the keys so I could get my backpack out of the back seat. Not a pleasant start to my trip.Reviewed 9 May 2017
review fromkayak
6.0
Cons:Alamo at the same location has more courteous employees and they offer you lots of bottled water. They also don't require you to have a receipt from a gas station which is quite annoying four dollar to do. The experience has nothing to do with KAYAK only dollar rental carReviewed 13 Sep. 2016
review fromkayak
3.2
RudeCons:Every person I had to speak with was extremely rude. There was damage to the car they gave us and they didn't want me to fill out a Pre rental vehicle inspection form. I had to ask multiple times for a copy so that I didn't get charged when we returned the car. It was the cheapest company so I guess we got what we paid for?Reviewed 27 Feb. 2017
review fromkayak

Dollar car rentals near Phoenix Sky Harbor Intl Airport

1805 E Sky Harbor Circle South, Dollar car hires

Address

1805 E Sky Harbor Circle South

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 866 434 2226

Top tips for renting a car from Dollar at Phoenix Sky Harbor Intl Airport

  • Economy hire cars from Dollar at Phoenix Sky Harbor Intl Airport are around -8% cheaper than other car types, on average

FAQs about renting a car from Dollar at Phoenix Sky Harbor Intl Airport

  • On average a hire car from Dollar at Phoenix Sky Harbor Intl Airport costs $54 per day.

  • Economy (Toyota RAV4 or similar) is the most frequently booked hire car type from Dollar at Phoenix Sky Harbor Intl Airport.

  • 1805 E Sky Harbor Circle South is the closest Dollar hire car location to Phoenix Sky Harbor Intl Airport. The telephone number for this location is +1 866 434 2226.

  • Yes