Book Hertz car rentals at Dallas/Fort Worth Airport

Reviews

Recent reviews

Traveller rating

Excellent

27

Good

8

Okay

12

Mediocre

16

Poor

0

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pick up the carfriendly staff

car was cleancustomer service

car availablewrong location

rented a cargreat experience

pick up and droplocation was closed

credit cardnever rent

2.0

Pros:Drop off was quick - check in was TERIBLE - it took standing in line 2 hours!!!!Cons:More clerks to check people in. 2/3 does not work!Reviewed 28 Jun. 2021

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4.0

Cons:We could have been notified that we would not be able to pick up our car when we arrived. Our flight was delayed several hours and the office closed. Therefore, we were stuck at 2 am with no car.Reviewed 22 Jun. 2021

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8.0

Pros:Staff at pick-up was friendly and helpful.Cons:The car wasn’t very clean, there was trash and crumbs. The line was very long at pick-up and the staff at drop off weren’t as friendly.Reviewed 15 Jun. 2021

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2.0

Cons:The truck was extremely dirty inside and outside. No one walked me to the place were the truck was parked, keys were misplaced, and the hertz personnel didn’t check the truck for damages before I pulled out of the parking lot. After I checked the track for damages my self. I found 4 or 5 huge dents all over the exterior. I went back to the front desk, grabbed one of the guys and showed him all the damages around the truck, he marked it on a piece of paper got my copy and left. I did ask for exchange he said their inventory was low for that day. On the top of 4 hours AA airlines delay from Chicago to Dallas, I wasted an extra hour at Hertz DFW thanks Hertz.Reviewed 13 Jun. 2021

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8.0

Pros:Pick up was good in spite of long lines due to weather. Agent was helpful and pleasant.Cons:Someone had smoked in the vehicle and the smell was still very strong. Cost was much higher than in previous similar circumstances.Reviewed 26 May 2021

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8.0

Pros:Once I got to the front costumer interaction was good.Cons:Lots of people in line and the wait was long.Reviewed 25 May 2021

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4.0

Pros:There was a line of 15 to 20 people and only 2 workers to get them all checked in.. It took 45 minutes to 1 hour You were out of cars and we had to wait for a car to be checked in. Another 30 minutes, No one at your drop off place on a Sunday morning at about 8 30 AMCons:Correct the above problemsReviewed 24 May 2021

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4.0

Pros:I had a reservation for a vehicle at 2 pm. They did not have a vehicle ready until after 6pm. Absolutely unacceptable! A "sorry for the wait" doesn't help. More should have been done: a voucher, an upgrade, a free add-on, something. I was just "Too bad, you have to wait."Cons:Not have a 4 hour wait for a vehicle when you have a reservation multiple weeks out.Reviewed 24 May 2021

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2.0

Cons:Never again! 1. No cars 2. Minimum two hour wait and that is if the could find you a car 3. Still charged for the rental 4. Ended up renting from the competition for double the price! 5. Hertz and Hotwire should be banned from Kayak 6. Hertz should have stayed bankrupt and not been bought out!Reviewed 22 May 2021

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2.0

Pros:Friendly customer serviceCons:Having vehicles available for paid reservationsReviewed 22 May 2021

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2.0

Cons:Counter was closed when I arrived. Had to return the next day, and then I was told it would be a 2-3 hour wait. So I cancelled the reservation.Reviewed 20 May 2021

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10.0

Pros:Both the pick up and drop off at a different location were seamless. It took less than 5 minutes at the counter, and the car selection was relly, really good. Drop off was also fast, easy, probably less than 3 minutes.Cons:The only downside was the cost, but that is not Hertz fault, blame that on the strange time in which we are living! I checked MANY sites, and this was the best deal out there.Reviewed 15 May 2021

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• How much does it cost to hire a car from Hertz at Dallas/Fort Worth Airport?

  On average a hire car from Hertz at Dallas/Fort Worth Airport costs $96 per day.

• What is the most popular hire car from Hertz at Dallas/Fort Worth Airport?

  Economy (Class Economy Car or similar) is the most frequently booked hire car type from Hertz at Dallas/Fort Worth Airport.

• Where can I find Hertz hire cars at Dallas/Fort Worth Airport?

  2424 East 38th Street is the closest Hertz hire car location to Dallas/Fort Worth Airport. The telephone number for this location is +1 972 453 4600.

• Does Hertz offer shuttle or airport pick-up services from Dallas/Fort Worth Airport (DFW)?

  Yes