Book Hertz car rentals at Dallas/Fort Worth Airport

Reviews

Recent reviews

Traveller rating

Excellent

19

Good

6

Okay

9

Mediocre

10

Poor

0

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pick up the carfriendly staff

car was cleancustomer service

car availablewrong location

rented a cargreat experience

pick up and droplocation was closed

credit cardnever rent

8.0

Cons:Insurence rates are too highReviewed 14 Dec. 2020

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2.0

Cons:The employee working the counter was rude and dismissive.Reviewed 29 Nov. 2020

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8.0

Pros:Great car. Very comfortable. The return process was quick and easy.Cons:Did not like that we had to pay extra money per day to add the second driver. Did not like the sales clerk trying to up-sell to us at the counter. We had made our choices ahead of time online.Reviewed 31 Jan. 2021

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4.0

Pros:Pick up and Drop OffCons:cleanliness of the car. Especially the front window was greasy. with the sun from the front it was almost possible to look through. Very dangerous. Not good. That is a very important criteriaReviewed 4 Feb. 2021

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10.0

Pros:Good gas mileageCons:Easier access to third rowReviewed 20 Dec. 2020

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2.0

Cons:Paid for the rental Showed up at the airport And they refuse rent the car because of no credit card and no return flight...did I mention I paid for the rental upfront...Reviewed 11 Aug. 2020

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10.0

Cons:Still haven't received the email receiptReviewed 5 Dec. 2020

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7.2

Pros:Customer service rep Ernest was very helpful.Cons:Van should have been cleaned better. It was pretty dirty on the inside, especially the cup holder areas.Reviewed 18 May 2020

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8.0

Pros:The vehicle they ended up giving me.Cons:There were 2 mix-ups during my rental/pick up process so I had to change cars twice.Reviewed 27 Oct. 2020

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4.0

Pros:- Drop off was quick and easy. - 4 day rental during the holiday week was affordable - Vehicle had Apple CarPlayCons:- I didn't like that the rental agent tried to get me to upgrade my rental during pickup. - The car's controls (climate, audio, touchscreen) were visibly dirty even though Hertz advertised "enhanced cleaning". I cleaned them with my own disinfectant wipes. - The car's MyKey feature was enabled. This restricted driving speed to 80 mph and audio volume to 13/30 (very difficult to hear during freeway driving). I was not informed that the feature was active, and I could not disable the feature.Reviewed 29 Nov. 2020

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6.8

Pros:Drop off was easy and quick.Cons:I rented a Tahoe/Pathfinder or equal and when picking up tried to get me to take a small SUV saying that’s the class I rented. They had a Yukon available but advised it was $40 more a day. I had to show my receipt several times and argue to get what I actually rented. After that everything went well.Reviewed 23 Sep. 2020

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2.8

Disorganized and FrustratingCons:At check in, I finally reached the front of a long line only to be ushered to a mobile check in kiosk that wasn't working. After two more people went through the line, the representative took me outside to another check in counter, also with a long line and left me there with no instructions and went back to see if the mobile kiosk was back up. As people moved through the line, I repeatedly asked the desk representative if I could get checked in and they told me to wait. Finally, I left and went back inside to the front of the line and asked to be checked in and was finally given a working kiosk. The representatives there seemed very confused and didn't do a good job managing heavy traffic. When I finally got outside, there were no cars available so I had to go back to find a representative and get a car from another section. Time-consuming, disorganized and frustrating way to start the trip.Reviewed 24 Apr. 2017

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• How much does it cost to hire a car from Hertz at Dallas/Fort Worth Airport?

  On average a hire car from Hertz at Dallas/Fort Worth Airport costs $68 per day.

• Where can I find Hertz hire cars at Dallas/Fort Worth Airport?

  2424 East 38th Street is the closest Hertz hire car location to Dallas/Fort Worth Airport. The telephone number for this location is +1 972 453 4600.

• Does Hertz offer shuttle or airport pick-up services from Dallas/Fort Worth Airport (DFW)?

  Yes