Book Hertz car rentals at New York John F Kennedy Intl Airport

Reviews

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Traveller rating

Excellent

43

Good

14

Okay

12

Mediocre

24

Poor

0

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pick up the cargreat experience

car was cleanwrong location

car availablecustomer service

rented a carnever rent

pick up and dropcredit card

friendly staffcar was dirty

location was closed

10.0

The price was very highReviewed 21 Jul. 2022

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2.0

They refused to honor the reservation.Reviewed 4 May 2022

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2.0

Heads up fellow travellers! Look in the trunk of your rental car BEFORE you leave the pick up location. Be sure to find out if there is a spare tire and/or that junky glue/self patch of a flat tire kit. Be sure to check the glue bottle! Nothing like getting a car with no spare and and empty glue bottle and discovering this only after you find you have a flat tire. Also - be sure to ask if their roadside assistance service and 800 number are 24-hour a day supported by LIVING HUMAN BEINGS.Reviewed 3 May 2022

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2.0

Only one person was available to finalize my reservation, so we stood in line for a half hour or so. The drop off location was closed. There was some uncertainty by the owner of the connected auto parts store whether I should leave the car there.Reviewed 28 Apr. 2022

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10.0

wonderful experience and drop off very convenient.Reviewed 27 Apr. 2022

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2.0

Hertz did not honor the price negotiated through Kayak! They charged over $100 more than the negotiated price. The line to check in for the car was over one hour long and, once checked in, there was an additional half an hour wait because the vehicle was not ready, a truly awful experience.Reviewed 17 Apr. 2022

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10.0

They were very accommodating as we had a log of luggage so they gave us the perfect vehicle.Reviewed 29 Nov. 2021

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8.4

Cons:Drop off at 40 Lodge Street in Albany NY was a bit confusing since it was sharing a parking garage with a Hilton hotel and the Hertz office was closed. Luckily the hotel staff was very helpful and gave me the info on parking and key drop off. Other than that confusion everything else was great.Reviewed 3 Nov. 2019

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8.4

Pros:Staff very helpful and drop off couldn't have been more convenient. I mean, the drive to JFK isn't their fault!Reviewed 28 Oct. 2019

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6.0

Pros:The hertz counter at JFK airport was great. The person was nice and it was a smooth process.Cons:The booking at Canandaigua was scheduled to drop off after hours. But the Canandaigua location wasn’t incredibly difficult to see at night since it was just a small sign in a window of a building that was primarily for another company. Then the out of hours drop box had no sign is was for hertz. It was plastered with the logo of the company that clearly was the main company of the building. When I felt uncomfortable with dropping the key in an unmarked (with hertz) drop box, I received these crazy suggestions to just lock the keys in the car but that I would be charged for an unlock fee. One rep told me the Canandaigua location was not an after hours location whereas another rep did say that was the case. I offered to bring the car back the neck day so that I could safety and comfortably return the car but was told I would incur a late fee. In all - while hertz was willing to talk to me, they did not seem to have it fully together when trying to give their car back to them and the suggested solutions seemed inappropriate while the right solution (have a branded after hours drop off box) did not exist.Reviewed 13 Oct. 2019

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9.6

Pros:The drop off sas very easyCons:The staff could be more attentive to the language comprehension for people arriving from abroadReviewed 5 Oct. 2019

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5.6

Pros:Car pick up at JFK was straight forward. Karen was extremely helpful. Pick up experience was great.Cons:Got stuck in traffic & did not get car to dropoff before it closed. Called customer service to find alternate dropoff location. Was on phone for 1 hour with 4 different reps & neither provided solution. Danny (47916) & another rep (N847396) were most unhelpful. Focused on selling extension. TerribleReviewed 30 Aug. 2019

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• How much does it cost to hire a car from Hertz at New York John F Kennedy Intl Airport?

  On average a hire car from Hertz at New York John F Kennedy Intl Airport costs $136 per day.

• What is the most popular hire car from Hertz at New York John F Kennedy Intl Airport?

  Compact (Toyota Corolla or similar) is the most frequently booked hire car type from Hertz at New York John F Kennedy Intl Airport.

• Where can I find Hertz hire cars at New York John F Kennedy Intl Airport?

  Building 318 is the closest Hertz hire car location to New York John F Kennedy Intl Airport. The telephone number for this location is +1 718 656 7600.

• Does Hertz offer shuttle or airport pick-up services from New York John F Kennedy Intl Airport (JFK)?

  Yes