Pros: The Avis and Budget people were fine When I had an issue and had to speak to a Payless person It may be the worst customer service experience I ever had I’m assuming they are going out of business and everyone there is just angry I would avoid using this company till they figure this out Whatever money you may save using them isn’t worth it
Pros: Very uncomplicated pick up and drop off! Friendly staff working efficient. We got an upgrade and were totally satisfied with our car! Excellent value for money!
Cons: Counter was closed and we were sent to budget counter which was also closed. So all people were directed to Avis, which meant quite a bit of a queuing.
Pros: There was no staff available at the Payless at the Austin airport. Staff at the Austin airport was rude and clueless. It took 1.5 hrs for the Budget rental agency to find a car for me. Instead of promised Chrysler 200 or similar car, they offered a 10 seater van or a pickup truck. inappropriate opti
Cons: Never take any deal from Payless
Cons: I did not go on one toll road but was lead to believe I probably would be on one. Paid $11 a day for that :( Also, young man when I returned my car was not helpful.
Pros: Drop off was easy.
Cons: Pick up! We had to walk all way down to end of counter just to see a very small sign that said to go to get in line at Hertz.
Cons: Austin has a system of toll highways and the rental person assured me I needed a toll pass for my travels to Kerrville and back when I showed them my route on the map. This added over $50 to the rental. The road to Kerrville is NOT tolled and toll roads are easily avoided in Austin. I felt swindled.
Cons: I had to bounce between 2 counters bc the computer wasn't hooked up to the printer They sent me to a car space that was empty so I had to return to the counter(s)
Pros: easy pick-up.
Cons: Charged me extra day, without letting me know.
Pros: Nothing. Was at Austin on business. Redirected us to budget. Where the line was an hour long. Waste of money. We went with Alamo in the end. Much better service.
Cons: Don’t redirect people to a long line. If you rent from Payless. Have an attendant at Payless.
Pros: Staff was very helpful, vehicle was a good value. Exactly what I was looking for.
Cons: The signs in the Austin airport are a bit confusing. Signs direct you to level 3 for Payless. That is where the cars are, but the main desk is back on 1. Cost me a couple minutes.
Cons: Nothing really. Check in and out was easy. Got a bigger car than what I paid for.
Cons: Interior windows of the car could have been cleaned. New cars let off a lots of particulates that go on the inside of the windows.
Other suppliers in Austin scored
- 8.4/10 Enterprise car hire in Austin
- 6.9/10 Avis car hire in Austin
- 8.6/10 National car hire in Austin
- 7.5/10 Budget car hire in Austin
- 6.8/10 Dollar car hire in Austin
- 7.4/10 Hertz car hire in Austin
- 7.2/10 Advantage car hire in Austin
- 6.3/10 Fox car hire in Austin
- 6.9/10 Thrifty car hire in Austin
- 8.6/10 Alamo car hire in Austin
Where can I find Payless hire cars in Austin?
Address3819 Presidential Blvd
|Monday||06:00 - 23:30|
|Tuesday||06:00 - 23:30|
|Wednesday||06:00 - 23:30|
|Thursday||06:00 - 23:30|
|Friday||06:00 - 23:30|
|Saturday||07:00 - 22:00|
|Sunday||07:00 - 23:30|
Phone+1 512 961 5295
Top tips for hiring a car from Payless in Austin
- Compact rental cars from Payless in Austin are around 60% cheaper than other car types, on average
FAQs about hiring a car from Payless in Austin
What is the most popular car hire from Payless in Austin?
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Payless in Austin.
How many car hire locations does Payless have in Austin?
Payless has 1 car hire location in Austin. Take a look at our Payless hire location map to find the best car hires near you.
Does Payless have a car hire location at the airport: Austin Bergstrom airport (AUS)?
Does Payless offer shuttle or airport pick-up services from Austin Bergstrom airport (AUS)?