Book Ace car rentals at Orlando Airport

Orlando, FL, United States - Orlando
1 Oct — 8 Oct
Orlando, FL, United States - Orlando
Fri 1/10
Noon
Fri 8/10
Noon
Driver's age:

Pros

"The "(in 621 reviews)
"Helped me changed"(in 610 reviews)
"The was very helpful."(in 282 reviews)

Cons

"didn't have the "(in 878 reviews)
"Bad m"(in 82 reviews)
"I will kayak again."(in 111 reviews)

Reviews

Overall rating4.8 OkayBased on 411 reviews
Cleanliness
4.9
Comfort
5.2
Overall
4.5
Pick-up/Drop-off
4.4
Value for money
4.8

Recent reviews

Traveller rating
8
10
25
56
0
Find reviews that mention:
2.0
Never again!Pros:Nothing.Cons:I needed a 15 passenger van for a church trip. I reserved the van after 2 weeks of searching online. Many sites told me that I couldn't rent a van since I was a Florida resident and I would have limited mileage. I never got anything from them. When I got them. When I got there, they tell me that I can't rent a 15 passenger van since I'm a Florida resident. They didn't even bother to help me get my insurance back, since it was a third party that offers it. They absolutely didn't care at all. I will NEVER rent anything with them, nor will I recommend it to any of my clients in the tour agency I work with.Reviewed 13 Feb. 2017
review fromkayak
3.6
Pros:Hi my name is Manuel Fabregas,I booked a rental car with you on March 12018 The name of the CAR RENTAL IS "ACE" for $103.76 Dllars(Toyoya Corolla or similar and the confirmation #DRV5350092, but what a surprise I got CAR SOLD OUT and as you can see this car was booked 2 weeks ahead supouse to Pick Up 3/13/2018 at 9:00 to 12:00 PM, this is what I found no car at all and they were so irresponssible not even a shutle bus didn't picked us up at that time my plane arrived at 10:00 PM we had to hire a taxi to take us to the ACE car rental at 5757 S Semoran Blvd to see if they are lieng to me so they did not gave me a goog answer why they did not have a car reserved for us in top of that I Have to hire another taxi to take us to my final destination so like I wrote I paid $20.00 Dollars from MCO airport to the rental car and $27.00 Dollars to the final destination so as you read this review YOU THINK MANY TIMES BEFORE YOU BOOK WITH THIS RENTAL CAR CO. NAME "ace"Cons:why didn't I like??? very simpleGO TO THE REVIEWReviewed 20 Mar. 2018
review fromkayak
6.4
Pros:The drop of was very easy and the price was better than any other company.Cons:I kept feeling like Ace was trying to scam me. I requested a full size suv like a chevy suburban or similar and they pulled up a nissan pathfinder. I questioned them on it and they said it has the same amount of seating, 7. Most suburbans have 8, but the reservation did say 7. I asked what other options they had and they offered a van for $9 on top of what I was paying. I stuck with the pathfinder and later went to their website to test their explanation that vans were more expensive than "full" size suv and it was actually cheaper. Then they said I should pay $7 a day for sunpass, when I would only drive through tolls two days out of the ten I rented the car. Word to the wise, a sunpass is $5 at any grocery or drug store and you pay the lower toll fair. Make sure you don't drive through a pay-by-plate toll because Ace has the plate tied to them that prevents you from adding it as a rental car to your own sunpass account.Reviewed 11 Oct. 2020
review fromkayak
2.0
Misrepresentation of costPros:NothingCons:The rental agency charged us an additional $20.00 for "fees" that they claimed was your mistake of the website and if we didn't pay them, then no car. I had no choice but to pay and at the same time another customer was there upset at the same thing, however she was being charged another $40.00 in "fees". When I asked for them to state the fees and cost, they were unable to and repeated just fees. The we went out to the minivan and it was dirty. The floor was dirty with trash and the windows not washed. When I asked the representative, I was told it would be an hour wait to get another vehicle. I will not use Ace every again and will think twice before renting through KAYAK as I was left with additional charges.Reviewed 12 Jul. 2017
review fromkayak
2.0
Pros:I had my own insurance but the attendant forced me to buy their insurance Had to wait for more than an hour The rental car problems 1 driver seat loose 2 worn out tire out of alignment 3 ac not fool changedCons:All the above mentioned itemsReviewed 29 Jun. 2020
review fromkayak
2.0
Pros:NothingCons:All , its a waste of time and money!!Reviewed 1 Jun. 2020
review fromkayak
5.2
Pros:I had a flat tire and tried to call in the middle of a Monday, no one picked up. I left a message and no one ever returned my calls. I called 8-10 times over a 3 hour span and all went to voicemail. How can you do this to a customer who required urgent assistance. Moreover, they kept my deposit and charged me to replace the tire.Reviewed 3 Jun. 2020
review fromkayak
9.2
Cons:Pickup could have been a little faster. We spent about 45 minutes at the rental place before we drove off.Reviewed 14 Jun. 2020
review fromkayak
4.8
Pros:The gentleman at the counter was fine and professional.Cons:The manager had us waste a morning on the third day of our vacation waiting for a replacement vehicle because the original vehicle that we received was never supposed to be rented. The replacement vehicle stank of smoke and had pre-existing bumper damage that was not reflected on the drop-off inspection sheet. When these shortcomings were pointed out, the manager, Kevin, said that when he got back to the office he would provide some monetary compensation for the inconveniences but never did. On top of that, every time the new vehicle was turned on it displayed "needs oil change" warning. As we weren't driving long distances and I didn't want to deal with them again, I didn't do anything about the oil change issue.Reviewed 10 May 2017
review fromkayak
4.4
Cons:They refused to honor my unlimited miles purchased. We lost a set of our own keys they were left in the vehicle and are extremely rude when you call and ask if they have been found.Reviewed 30 Apr. 2020
review fromkayak
4.4
Cons:I paid to upgrade the vehicle and it wasn’t as described.Reviewed 4 Jul. 2020
review fromkayak
2.0
Different rules for Florida residentsPros:NothingCons:Got there to pickup the van ( drove over an hour and a half) only to find out that the terms I thought were being given only applied to out of state customers...the staff was indifferent nothing was done to keep my business other than attempt to send me to a different car rental agency....the terms they spoke of were not on Kayak were I made the agreement....and no real reference was made to go the ace web site....I would definitely recommend you stay away from ace as place to do business with..... completely unhappy with this transaction....Reviewed 12 Jun. 2017
review fromkayak

Ace car rentals near Orlando Airport

7855 North Frontage Road, Ace car hires

Address

7855 North Frontage Road

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 407 588 0018

Top tips for renting a car from Ace at Orlando Airport

  • Economy hire cars from Ace at Orlando Airport are around 36% cheaper than other car types, on average

FAQs about renting a car from Ace at Orlando Airport

  • On average a hire car from Ace at Orlando Airport costs $50 per day.

  • Full-size (Nissan Pathfinder or similar) is the most frequently booked hire car type from Ace at Orlando Airport.

  • 7855 North Frontage Road is the closest Ace hire car location to Orlando Airport. The telephone number for this location is +1 407 588 0018.

  • No (according to our data)