Pros:They had the best price compared to other companies for a one-way rental. I was able to choose from 4 different vehicles, and the Nissan Sentra I chose was awesome.Cons:The pickup experience was lacking, as there weren’t enough people working and the employees seemed frustrated.Reviewed 3 Jun. 2021
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2.0
Cons:I have been over chargedReviewed 30 Mar. 2021
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4.0
Pros:The lady at drop of made up for it thanks Ashley also Mr Justin Kay did awesome getting me a car at pick upCons:The lady at the front desk was rude and lie on me and about my conductReviewed 8 Mar. 2021
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10.0
Pros:The car was ready when we got there. The car was clean & in great shape.Cons:I'm always looking for cheaper prices. However, the service was wonderful.Reviewed 30 Nov. 2020
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10.0
Cons:No spare tire or jackReviewed 26 Oct. 2020
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9.6
Cons:NothingReviewed 5 Oct. 2020
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2.8
Cons:Customer service and location employees should be in the same page as far as the company's rules and regulations.Reviewed 15 Jul. 2020
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7.6
Pros:Staff was great and very friendly. Drop off was very easy. The rental was clean inside. The vehicle I rented was awesome.Cons:The rental was very dirty from the outside. Inside was clean. I recommend every one inspect their vehicle before driving off. The rental had small damage to front bumper and the plate was bent. I reported it before I left the lot. There needs to be alot of lightning where you pick up your rental. It's to dark and you can't really see clearly any damage unless you use a flashlight. Staff was great and very polite .Reviewed 29 Jun. 2020
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8.8
Pros:The staff was great and the process was quick and easy.Cons:Car was not clean due to weather.Reviewed 19 Feb. 2020
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8.4
Pros:Thr Chicago airport staff were atrocious and rude. The billings airport staff were wonderful.Cons:The woman in the Alamo parking garage was one of the worst people I have ever dealt with. She actually cussed at us. It's also extremely difficult to figure out where you are supposed to go within the airport to find the car to pick up.Reviewed 1 Jan. 2020
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10.0
Pros:Check in staff in Chicago was the friendliest I have ever experienced in renting a car. No wait to talk with attendant at check in. Got a brand new rav4 with apple car play, exactly what we wanted. 10/10Reviewed 29 Dec. 2019
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10.0
Pros:Easy drop off, friendly staff, prompt serviceCons:Everything was excellentReviewed 24 Sep. 2019
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