Book Payless car rentals at Chicago Midway Airport

Chicago, IL, United States - Midway
1 Nov — 8 Nov
Chicago, IL, United States - Midway
Mon 1/11
Noon
Mon 8/11
Noon
Driver's age:

Pros

"Chevy Malibu was nice driving ."(in 1857 reviews)
"Chevy Malibu was nice driving ."(in 1903 reviews)
"Chevy Malibu was nice driving ."(in 1851 reviews)

Cons

" was mediocre."(in 270 reviews)
" did smell like cigarette smoke"(in 2308 reviews)
" did smell like cigarette smoke"(in 2216 reviews)

Reviews

Overall rating6.6 GoodBased on 58 reviews
Cleanliness
6.7
Comfort
7.0
Overall
6.5
Pick-up/Drop-off
5.8
Value for money
6.8

Recent reviews

Traveller rating
12
8
5
11
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Find reviews that mention:
6.0
Pros:The price was the best in the area.Cons:The rental office was NOT at the terminal as indicated on-line. When informed by airport staff that all car rentals were at the car rental facility off airport, I took the shuttle there only to find that Payless was not there either. Another phone call and a 15 min wait outside later, a van showed up to take me to the Payless lot. My rental car was clean and the handoff went fine. They told me to return the car to this lot and they would take me to the airport directly. I had an early morning flight so arrived at the Payless office at 6:00am only to find that the office was closed and would not open 'till 7:00am! No one told me that cars could only be dropped off within certain hours. Furious!!!Reviewed 11 May 2016
review fromkayak
4.8
Nice car, less than desirable agencyPros:I like the car was a bit bigger than what I expected I expected a compact car but picked up a nissan sentra. That and the price compared to others at the time are the only thing I liked.Cons:Customer service was mediocre. They lied about shuttle arrival times and after not picking up the phone for a good 40 minutes. It's a huge inconvenience for an out of town traveler on a schedule. The car still had hair left in it which leads me to believe they didn't clean it well. And their hours are inconvenient as well, the airport has flights leaving as early as 5am and getting in as late as midnight. If you need to pick up / drop off before 730 or after 5 (I think) you're out of luck. Try another rental place, the extra 20 is worth the hassle.Reviewed 19 Jul. 2016
review fromkayak
6.8
Pros:Inexpensive staff at MDW was nice. Staff at ORD was okay. Good value for moneyCons:it was complicated to get to Payless at MDW. There were no instructions in the confirmation email except to say it was off airport. Poor signage on where to catch the bus. I wasted a lot of time and was aggravated by the lack of direction.Reviewed 7 Sep. 2016
review fromkayak
7.6
Pros:Clean car. Quick return. Good value.Cons:Pick up/return not with other companies.Reviewed 31 May 2017
review fromkayak
9.6
Best value at Midway!Pros:friendly and prompt service!Reviewed 24 Oct. 2016
review fromkayak
7.2
Cons:The car had a few stains in the seat at pickupReviewed 28 Mar. 2017
review fromkayak
9.6
Great CarPros:Clean well maintained and comfortable. Drove to NYC and back to Chicago for a wedding and was very happy.Cons:Drop off was a bit long but not due yo employees but very rude customer. Handled well by person checking us in.Reviewed 13 Apr. 2017
review fromkayak
2.0
Cons:They will have surprise fees out of nowhere.Reviewed 9 Mar. 2017
review fromkayak
8.4
To pick it up...I waited at the counter before I was even acknowledgedPros:Overall I was happy...but of coarse when I arrived I stood at the counter a while before anyone said anything... I made sure that the associates knew that I was there and still was ignored...Reviewed 31 Mar. 2017
review fromkayak
7.6
Heads up for Midway, you need to take 2 different shuttles to rentalPros:The price was affordable...staff was pleasant. Car was clean.Cons:They don't tell you that you have to take a second shuttle from the first shuttle at Midway. The pick up office is so tiny, my luggage had to be brought in each piece at a time, since it wouldn't fit through the doorway. Only 2 people could wait in the office, it was so small. The parking lot does not have a drive to drop off car, so you just park it anywhere. No one tells you to write down your own mileage and bring it to the desk.Reviewed 24 May 2017
review fromkayak
2.0
Never found the placeCons:This felt like a bait and switch. We showed up at 5:00pm on a Tuesday to Midway airport. I didn't see the Payless logo on the rental shuttle so I asked a security guard and a bus driver where Payless was located. They both told me that ALL rental cars are found in the same place at Midway. My family got on the on this bus and the confusion continued. An hour later we ended up just renting a car from another company right there on the spot. Payless was in a different location, and more important, it was already closed for the night!!! No email, no phone call, no indication that Payless operates in a different location and on different hours than every other rental car option at Midway. Payless needs to find a way to communicate better with its customersReviewed 25 Apr. 2016
review fromkayak
4.0
Must take two shuttles from MidwaCons:Kayak says Payless is in the "airport terminal", while others like Budget and Alamo are "shuttle." Wrong! You have to take the rental car shuttle, but then you need to take *another* shuttle from there to get to PayLess. We waited 20 minutes for the second shuttle while plenty of regular shuttles came and went. When I got off the second shuttle there was only one person at the desk. Fortunately I was second in line. The last person in line must have waited a long time to get their car. Returning is confusing because the entrance is not on the street of the address and due to a one-way street you have to go around the block to get in. Next time I'm going with one of the companies located in the rental car complex.Reviewed 3 May 2016
review fromkayak

Payless car rentals near Chicago Midway Airport

5401 West 47th Street, Payless car hires

Address

5401 West 47th Street

Hours

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00

Phone

+1 708 728 0237

Top tips for renting a car from Payless at Chicago Midway Airport

  • Mini hire cars from Payless at Chicago Midway Airport are around -52% cheaper than other car types, on average

FAQs about renting a car from Payless at Chicago Midway Airport

  • On average a hire car from Payless at Chicago Midway Airport costs $78 per day.

  • 5401 West 47th Street is the closest Payless hire car location to Chicago Midway Airport. The telephone number for this location is +1 708 728 0237.

  • No (according to our data)