2.0
I only liked the vehicle...that was it. Waiting in line for 2 hours for a rental car was absurd. A second staff member finally came to help with a long waiting line, and after a couple minutes the first staff member left while there was still a long line. Altogether took way too long. On the return, my mileage was entered as if I took possession of the vehicle with 1 mile (not nearly possible consideringthe scuffs I pointed out upon taking possession). I was overcharged for mileage overage even though I drove approximately 120 miles in 3 days. I was charged $1,731.10 when I was quoted $310.79. I had submitted a dispute with Avis, and now after no results have disputed the charge with my credit card.Reviewed 15 Sept 2023
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6.0
Pros:Nice car and very clean. Drop off was easyCons:Price with add ons is ridiculous Pick up was horrible at Midway desk with only two agents working neither of whom was trying very hard to move the line. I was only 4 people back and had to wait 45 minutes to get to the counter.Reviewed 11 May 2021
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2.0
Pros:No the staff was rude the lady tried to get me to down grade for the same price and when I told her I chose one of the most expensive categories she got upset and said we’ll wait 45 mins till a car is readyCons:They charged hidden fees that weren’t really put out there.Reviewed 17 Feb 2021
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4.4
Pros:Drop off staff was friendly and helpfulCons:The car should of been cleaned, it smelled like cigarettes, they didn’t have the mid size car we rented, they only had suvReviewed 17 Oct 2019
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8.0
Pros:The staff was friendly and efficientCons:I don't have any negative feedback. The process went smoothlyReviewed 16 Oct 2019
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10.0
Pros:The staff was very goodCons:The vehicle.Reviewed 14 Oct 2019
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5.2
Cons:extended dropeff tine by 2 hours and cost $50 thought that was extremely high.Reviewed 19 Sept 2019
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4.0
Pros:Easy drop off and pick up.Cons:Clean the car Flask full of alcohol in the backseat change left over food spilled drinks on multiple surfaces ketchup and barbecue sauce on doors car also came on with check engine light and reported that fuel was low constantly many issues with carReviewed 28 Apr 2019
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10.0
Pros:Nothing in particular. Saw a nice guy & he gave me my receipt.Cons:The rental car agency is not people friendly & it is hard for people to drop you off & pick you up.Reviewed 11 May 2018
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4.4
Compact = Full size apparentlyPros:Nothing stood out.Cons:Took 45 minutes to get our rental car. I booked a full size and she they put me in a VW Jetta which is a compact car. I even mentioned that I don’t believe it is a full size but she said it is according to Avis. After the 45 minute wait I didn’t feel like arguing or asking for another car because they were already very short on available cars. Horrible experience. I will be sticking to National or Hertz next time.Reviewed 19 Mar 2018
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8.4
Pros:They were very pleasant. Car was very clean and ran well.Cons:Not enough staff at the desk to handle the number of customers.Reviewed 24 Jan 2018
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10.0
Pros:So easy to return the car.Reviewed 26 Sept 2017
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