I don't recommend. What is advertised online is not what you will pay. They force you to take their insurance even if you have full coverage with your credit card and with your personal car insurance. If you don't take their insurance they will just tell you that you can't rent and free to leave when you are already way out of the airport and have all your luggages around. The car is dirty and full of stains. They also say they will put a 300$ hold but in reality they will charge you 300$ on your credit card which they say will refund after 7 days! So that's already a lie to begin with. There is no hold and you end up dishing out and extra 300$ out of nowhere that you won't get right away once you return the car. Hotels put hold and release the hold after. Advantage charged us an extra 300$ The workers there don't really care. They also tell you to get the toll pass which is around 20$ USD every day because you will need it. They said going to FLL to Miami, you have no choice but to pass to a toll way. Good thing we didn't take it because it's a complete lie. I will avoid and reason learned!!
We did not ended renting the car from advantage because the tacked on so many fees, said we had to purchase their insurance- so we from $30 for 2 days to $130 for 2 days. Companies should be upfront of the total.
Charged $120 more than the "Total -Including Tax and Fees" price confirmed by Expedia.
There was a bait and switch with the rental price. When you pick up the car, there's an additional $200 charge for collision insurance that you cannot waive. I did not end up renting the car.
Be warned this company is a scam. This company is not Advantage they call themselves advantage EZ. We were taken by a shuttle with many other travelers a couple miles off site from the airport In Fort Lauderdale airport. A long line of people was in front of us and they were all visibly upset. They were being charged many times more than the deal they were offered online. I’m talking in one case $500 more and another case $1000 more. Many of these people had are already given this company their credit cards and when they change their mind hearing the prices, they were not given their deposits back. It’s just a horrible experience and a horrible that a company would do this to people that are starting their vacations. I’m contacting the Better Business Bureau and the state Attorney General‘s office of Florida. I hope Kayak sees this and remove them from their list of car rental companies.
Not great. Will not use them or recommend them to anyone. Very dishonest and unethical practice to advertise a price, get customers to commit and then charge them way over for insurance that they cannot refuse. The car was not good either. 75k on the car, ran poorly, oil change light came on, car had multiple dents, chipped paint. There was not a single part of this experience that went well. I will actively tell people not to rent from them ever.
