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One location in Rock Island
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Reviews
6.0 Okay
Mar 2021
Pros:
It was a car.Cons:
The size rented was not what I received. I received a compact when I paid for a full size.2.0 Poor
Oct 2020
Pros:
Canceled my reservation the night before my trip very unprofessionalCons:
Maybe don't cancel reservation the night before then, send a text saying it's because over booking when really it's cause nobody wanted to work at 8am2.8 Poor
Jan 2020
Cons:
They gave away our reservation and left my family with no options on the busiest travel day of the year.4.4 Mediocre
Dec 2018
Pros:
I paid less than I reserved. The young man st the counter helped when customer service on phone was rude and didn’t helpCons:
I waited over 5 hours for a car because they were sold out even though I had a reservation through you. Customer service on the phone hung up on me and kept saying they couldn’t help me find another location. They didn’t adjust my rental time for the same rate when it was there fault the cars were not there. The phone representative suggested I was late or the rental agent was incompetent. I had to drive across country in less than 24 hours to avoid a late fee even though I technically wasn’t late. I was given a free upgrade which was not good because the gas mileage sucked8.8 Very Good
Nov 2016
Pros:
PriceCons:
Car was very dirty3 locations in Rock Island
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2.0 Poor
Apr 2021
Pros:
Nothing to likeCons:
Everything, they ran out of cars to rent. Staff lied to me that I would have a car, guaranteed I would have one by the end of the day. No phone call and wouldn't return my phone call.2.0 Poor
Feb 2020
Cons:
After I made the reservation they called to tell me they didn’t have any cars.10.0 Wonderful
Mar 2019
Pros:
The staff at this location much like other Enterprise locations is very attentive and accommodating! Customer service is whats makes people come back.9.6 Wonderful
Jan 2017
Pros:
got a tremendous upgradeCons:
had to wait an hour, from time reserved6.8 Okay
Jan 2017
Pros:
managers were amazing to work with .Cons:
the fact that i had a reservation and when i got there had to wait an hour for a car. had to be driven by manager (THANK YOU JOSH!) who went out of his way to finally get me in a car. reservation with no car = not likely to return.2.0 Poor
Dec 2016
Pros:
NothingCons:
My car was not ready when I arrived. I asked them to call when my car was ready and nobody ever called. I called back several times to find out what happened and got no answer. I never got a rental car and it messed up my entire day.One location in Rock Island
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10.0 Wonderful
Apr 2019
Cons:
Toilet paper and soap in the bathroom at office.10.0 Wonderful
June 2018
Pros:
One way rental, very quick service.Cons:
Nothing10.0 Wonderful
May 2018
Pros:
Davis staff did a great job. It was rainy in Ft. Lauderdale and I made my reservation an hour before pick up. When they received my information they called me to inform me they may not have a car as many renters had not returned their vehicle. We went to the facility anyway where they did have a car ready. The staff had it clean and out of the water that had accumulated in the parking lot.Cons:
All good.9.6 Wonderful
Jan 2018
Pros:
Booked a same day car and showed up 2 hours early, ended up getting a fantastic vehicle and timely service. Easiest drop of in Ft Lauderdale, especially if you’re taking Southwest, as they are both at Terminal 1.Cons:
Nothing. It was great.8.0 Very Good
Nov 2017
Cons:
I requested airport pickup and drop off, didn't notice the confirm had an off site location. Had to take Uber to the location and pay extra to drop off at the airport.3.6 Poor
June 2017
Pros:
NothingCons:
Charged for Accident insurance which was declined at the time of pick-up (I have the Agreement). Currently dealing with Cust Svc. This (non-airport) agency did not have my reserved car available even though I confirmed day before. Waited 1.5 hours for a car I didn't want. Car had no wiper fluid in it... poor Agency. Do not use this one2 locations in Rock Island
2 locations in Rock Island
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Reviews
5.6 Fair
Apr 2017
Pros:
After a tremendous amount of time, inconvenience, and multiple visits, we were finally given a vehicle that met our needs.Cons:
Our reservation made almost 3 months in advance meant nothing. We needed a minivan for our vavation, and there were none to be had.2.0 Poor
Mar 2017
Pros:
Nothing, absolutely nothingCons:
The facility was terrible. There was not a lot of help, the employees on pick up and drop off were slow and disinterested. Customer service was clearly NOT a priority. The car itself was terrible. It was expensive and not as described. It had 36K miles so it was older but the condition was terrible. The cloth seats in the interior were stained beyond any rental I have ever seen and there was a disgusting smell like fast food in the car for the duration of my rental. I had to buy 2 car fresheners for the vents and they did not even help in eliminating the smell. Another man that I was speaking with when I was dropping off my car was complaining that the car he just rented from them had bald tires. The rental company was disgraceful. I have rented many cars, especially in the past 3 years. I will NEVER rent from this company again.2.4 Poor
Feb 2017
Cons:
The car was dirty inside and out, even found a rotten lime under the seat. The interior was stained and the seats uncomfortable.2.0 Poor
Feb 2017
Cons:
We had a rental car reserved and picking up at 6pm. Guess what? Rental car location is closed at 6pm! Tried to get one at the airport & they wanted to charge us 3x the price. Thank goodness for uber, because this was awful10.0 Wonderful
Feb 2017
Pros:
we wanted to pickup a rental car away from the airport. This location is very convenient.2.4 Poor
Jan 2017
Pros:
not muchCons:
first car offered was filthy and smelled of cigarette smoke. Poor service in finding a replacement which took over an hour. No offer of compensation for my delay and trouble.Yes. Based on our information, CARWIZ in Croissant Park is the cheapest car hire location in Fort Lauderdale. It is located at 321 W State Rd 84.
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