FAQs about hiring a car from Economy Rent a Car at Chicago O'Hare Intl Airport
How much does it cost to hire a car from Economy Rent a Car at Chicago O'Hare Intl Airport?
On average a hire car from Economy Rent a Car at Chicago O'Hare Intl Airport costs $72 per day.
Does Economy Rent a Car offer shuttle or airport pick-up services from Chicago O'Hare Intl Airport (ORD)?
No (according to our data)
Reviews
Pros
"Good price, big ."(in 721 reviews)
"Traded in for another ."(in 721 reviews)
"Everything was excellent, the was nice, people were nice."(in 721 reviews)
Cons
"This was the worst ."(in 277 reviews)
"The s were very old."(in 1423 reviews)
"This was horrible."(in 277 reviews)
Overall rating4.7 MediocreBased on 2505 reviews
Cleanliness
5.5
Comfort
5.4
Overall
4.7
Pick-up/Drop-off
4.7
Value for money
4.9
Recent reviews
Traveller rating
273
138
16
163
15
0
1080
Find reviews that mention:
10.0
friendly staff, excellent service . I will rent from them again.Reviewed 27 Oct 2025
review from
2.0
This was a terrible experience from the start. Their “shuttle” was being repaired so they sent a car that couldn’t fit everyone - despite me calling and telling them that we had golf bags. When we got to the check in, they refused to accept my credit card insurance - despite this being acceptable with every other car rental company I’ve rented from. They said it was in their “terms and conditions” and then pointed to some small print on a page. The car was OK, although one of the rear tires lost significant pressure on our small drive out to Kiawah and back again. Lastly, I filled the tank at a nearby gas station before return and they still charged me for refueling. I called to tell the I had receipts from the gas station and that I could prove that this gas station was only 2 miles from their location but the lady I spoke to refused to refund me the $20 they had charged, saying that the discrepancy must be because “the gas station was so far away” Terrible experience. Do not recommendReviewed 27 Oct 2025
review from
2.0
I recently rented a car from Economy Car Rental cot, and while the booking process was easy, I was disappointed by the misleading information on their website regarding the kilometer allowance. The website stated that the rental included unlimited kilometers, but when I arrived to pick up the car, I was told a different limit applied. This caused confusion and unexpected extra charges. The staff were polite, but I wish the company ensured the information on their website matched the actual rental terms. Clear and accurate details are important for customer trust. I hope they update their website to avoid this issue for future renters.Reviewed 21 Oct 2025
review from
10.0
Ease of pick up and drop offReviewed 15 Oct 2025
review from
2.0
Insane amount of fees and surcharges that made this more expensive than one of the name brands. Shuttle to the facility, longer waits. Just skip it and go to a known outfit. Hey at least it felt like the wheels were going to fall off the 56k mile rental car. Just awful start to finish.Reviewed 13 Oct 2025
review from
4.0
The shuttle van to the off-site location was dirty and smelled of weed. The first driver to pick up us from the airport was not prompt, however our return driver was very pleasant and ready to pick us up. The car we rented still had some trash in it from the prior user.Reviewed 23 Aug 2025
review from
6.0
Wrongly listed as part of airport rental terminal. Actually off airport pick up requiring a tram and shuttle to reach. Hit with excessive fee to use Sun Pass. Otherwise considerable fees.Reviewed 18 Aug 2025
review from
10.0
The customer counter and support are superb. They listen and they’re very helpful in providing the best serviceReviewed 14 Aug 2025
review from
2.0
Wasn’t able to get my rental online when I tried to pick it up because I was told in person I had to be 25 and up to be able to buy a rental car and pick it up but when I did it online, I put 21 years old as I am that age, and even my birthday. The transaction went through and took my money out but if I had to be 25 and up to even rent the car then online it should be fixed properly saying error or not even allow me to purchase it if I had to be a certain age it was just alot of struggle trying to do it and went all the way to the airport to pick it up at the spot when it’s far from my houseReviewed 3 Aug 2025
review from
2.0
I didn't rent the car because even though I paid insurance and I have my own, they tried to force me to pay a third insurance and asked me for a $250 deposit. They are scammers.Reviewed 31 July 2025
review from
2.0
This is not Economy Rent a Car, it’s Jet Car Rental. They misrepresent themselves as a reputable brand when really it’s an independent location and there is only 1. Also, they advertise unlimited KM but then tell you it’s capped at 1400 km and each additional Km is $0.30, plus 35% tax. They make you pay for insurance no matter if you have insurance or not, so be prepared for $5-$12 a day for that. And they take a $1000 deposit which I was not informed about. This place should be reported to the Better Business Bureau.Reviewed 25 July 2025
review from
6.0
One returning my car I get lost and drove through two toll barriers. I have contacted the company twice about getting on top of this situation and making sure I don't incur any additional expenses; but it seems they are not as helpful as they could be. I would like to keep you abreast of this.Reviewed 23 July 2025
review from
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