6.0
I am not happy because there were some extra texes and charges that were not mentioned when I booked the car.Reviewed 30 Sept 2023
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10.0
Made everything very easy. Excellent customer service.Reviewed 29 Dec 2021
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8.0
I have no complaints. The staff at the desk was friendly enough, there were three cars left in the zone/class that I had booked, and I picked one. The car was clean enough and nice enough, although with 40K+ miles it felt a bit... used. Still, a good car (Nissan Kicks), and perhaps a tad bigger than the class I had booked (compact), so I'm pretty happy with the car and the process.Reviewed 27 Dec 2021
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10.0
Very helpful agent overcame difficulties of drive in pickup> Only negative was lack of receipt.Reviewed 16 Dec 2021
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10.0
Car was clean and drives smooth and safe, no issues with that. Bluetooth connections for audio could be better.Reviewed 16 Dec 2021
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8.0
The Chicago facility was undermanned. We had to wait over 30 minutes with just two people in front of us. Service was very good and all went well once we got to the counter.Reviewed 13 Dec 2021
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10.0
While the experuence with the agent was very good, the Car is faulty. The gear transmission is very sluggish. Youve got to rev the car a lot to move ahead while in stationery condition. The one click dicky function to close the dicky does not work. The tyre pressure wasnt to standard standards and the car swerves at higher speeds while turning. This could lead to accidents in case of emergency braking! Absolutely unimpressed!! I am a Gold Customer of Hertz. Didnt expect that they would hand over such a car to me!Reviewed 10 Dec 2021
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10.0
The vehicle was ready when expected. It worked well with no drama and the return was painless.Reviewed 6 Dec 2021
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10.0
All good except outrageous priceReviewed 8 Nov 2021
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8.0
Pros:Missed connecting flight home due to first one being delayed. Best the airline could do was put me on a flight 12 hours later. I was 2 hours from home and decided to go rental car option. Was glad they offered rental from one airport to another.Cons:Pricing was steep.Reviewed 1 June 2021
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6.0
Pros:Nice big mini van.Cons:I waited 25 minutes for it.Reviewed 29 May 2021
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8.0
Pros:Selection of vehicles to chose fromCons:Cleanliness of the vehicle I selectedReviewed 29 May 2021
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