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2 locations in Treasure Island
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Reviews
10.0 Wonderful
May 2021
Pros:
All the staff I encountered were friendly and helpful.9.2 Wonderful
Jan 2020
Pros:
Michael Clayton was very friendly and professional.Cons:
The car could have been cleaner.10.0 Wonderful
Dec 2019
Pros:
Location and serviceCons:
norhing9.2 Wonderful
Aug 2019
Pros:
Car pick up experience was one of the best I ever had - the attendant was quick and sweet, no pressure to buy insurance (of course, it was offered) and explain us what we needed.9.2 Wonderful
Aug 2019
Pros:
Car return was easy, staff was friendly and helpful. Great experience!9.2 Wonderful
Aug 2019
Pros:
Very efficient drop off. We returned the car and were at the airport very quickly.Cons:
At pickup, they gave me a smaller car than what I had reserved, but I didn't realize it until I had driven away.One location in Treasure Island
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3.6 Poor
Sept 2018
Pros:
1. car was there 2. return was fast and courteousCons:
1. Car was smaller than stated in initial reservation 2. Dollar appears to double charge airport concession fee and transport (airtrain/building) "transaction" fee even for customers who don't use the airtrain and even though the building is part of the concession. 3. Car was not thoroughly serviced: tire pressure was uneven.10.0 Wonderful
July 2018
Pros:
Easy pick up and drop off. Staff was friendly/helpful.10.0 Wonderful
June 2018
Pros:
Easy pick up and return process and locationCons:
N/a6.4 Okay
May 2018
Cons:
The insurance cost was too high, it will Prevent to use dollar rental car again9.2 Wonderful
Apr 2018
Pros:
Azade the dropoff guy in SFran was greatCons:
The Ford Focus had a worisome clunking sound from the front end which was described as normal10.0 Wonderful
Apr 2018
Pros:
Quick and efficient check in and out, even though the computers were down each time.One location in Treasure Island
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10.0 Wonderful
Oct 2019
Cons:
Everything was perfect!6.8 Okay
May 2019
Pros:
Staff was friendly and helpful.Cons:
My car model was changed - a Jetta to Nissan Altima. Car was new so I was OK. I believe the Jetta may have been a couple more box than the Nissan yet I was charged the Jetta’s rate. Ok2.0 Poor
Apr 2019
Cons:
I will never rent from this location again10.0 Wonderful
Oct 2018
Pros:
Great carCons:
Insurance sales agressiveness6.8 Okay
Sept 2018
Pros:
Car was new (3,000 miles), clean and ran great. Pick-up at airport was smooth and relatively quick. Rented from Dollar, a sub of Alamo.Cons:
Rental agent failed to mention that the drop off point in the Fisherman's Wharf area was in the lower parking garage in the Sheraton hotel. The sign for Dollar Rent a Car is hidden from street view and the address for 2500 Mason Street does not seem to exist. It is actually down an alley in the center of the Sheraton. It took an extra 25 minutes of circling the block and finally a call to the rental desk before I could find out where to bring the car in for a landing.10.0 Wonderful
Aug 2023
2 locations in Treasure Island
Filters
Reviews
10.0 Wonderful
June 2021
10.0 Wonderful
May 2022
One location in Treasure Island
One location in Treasure Island
One location in Treasure Island
Filters
Reviews
10.0 Wonderful
Dec 2021
5.2 Fair
Sept 2020
Pros:
Staff was friendly and pick up was smoothCons:
Car REEKED of smoke, but was “certified clean”. We unfortunately didn’t have time to change out the car as were already running late but very disappointed as we were in the car for 4+ hours round trip for a road trip and it was an AWFUL smell. Very disappointed and would like to have some money back/a discount8.8 Very Good
July 2020
Pros:
It made my journey to San Diego very pleasant.Cons:
I was suppose to receive an email receipt. I never received it.4.4 Mediocre
Apr 2019
Cons:
The vehicle was not 4-wheel-drive, unlike the website said. In addition, I was not allowed to drop off the car at a different Hertz office in the same city. What the heck is that about? That’s really poor service.4.0 Mediocre
Jan 2019
Pros:
The car was in excellent shape: new and well-cleaned.Cons:
The pickup/drop off situation is a nightmare: extremely rude staff, cars not ready (not just for us- several others were also waiting. were "lucky" we only had to wait 30 minutes), no after-hours drop off or instructions for such situations (we had to ask help from the parking attendant..) AVOID8.0 Very Good
July 2018
Pros:
Very nice people at the San Francisco Office.Cons:
Car was still dirty. Door arm rest was oily or greasy and papers were under the seats or in cracks.One location in Treasure Island
Yes. Based on our information, DOLLAR in Crocker Amazon is the cheapest car hire location in San Francisco. It is located at 780 Mcdonnell Rd.
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