Book Ace car rentals at Tampa Airport

Tampa, FL, United States - Tampa
27 Oct — 3 Nov
Tampa, FL, United States - Tampa
Wed 27/10
Noon
Wed 3/11
Noon
Driver's age:

Pros

" was easy and helpful."(in 282 reviews)
" was reasonable staff friendly."(in 247 reviews)
"This was a ."(in 209 reviews)

Cons

"The ."(in 33 reviews)
"Nothing I couldn’t get the ."(in 895 reviews)
"Nothing I couldn’t get the ."(in 862 reviews)

Reviews

Overall rating6.4 GoodBased on 174 reviews
Cleanliness
6.5
Comfort
6.6
Overall
6.2
Pick-up/Drop-off
6.1
Value for money
6.5

Recent reviews

Traveller rating
30
29
25
31
0
Find reviews that mention:
2.0
Pros:The price that I got when I first made the reservationCons:If you guys could include in the total booking fee the Ensurance fees as deposits needed on arrival.Reviewed 8 Feb. 2021
review fromkayak
2.0
Pros:What appeared to be a competitively priced van rental turned out to be a deceptive come-on ad. (1) Based on the website reservation (I had taken printout) it was supposed to be unlimited mileage, but counter rep said it would be limited to 150 miles/day b/c I was a Floridian and renting in Tampa, FL. I was dismayed and protested at first but accepted that condition since I did not expect to drive that kind of miles for the two day rental. The rep claimed that the mileage requirement was spelled out in Terms and Conditions. (2) Next the the counter rep asked for a utility bill (water, gas, or electric) showing my current address even though my FL driver's license was current with the gold start on it. Once again the counter rep said that this requirement for FL residents is spelled out in the Terms & Conditions. Needless to say I do not carry utility bills with me, and I had not read the fine print of Terms & Conditions readable in a small window on the website. By then I was sufficiently disgusted for not being able to rent the vehicle after having made the trip of several miles to the Tampa airport rental counter. I have rented vehicles tens of times throughout my life, within Tampa, elsewhere in Florida, out-of-state, and in foreign countries. I had never encountered such an issue in the past. In frustration I left without the rental vehicle, got by without one, saved the money, and ACE lost a good customer.Cons:Clearly, ACE has two different standards, one for FL residents and one for the out-of-state visitors. The exceptions for FL residents should be boldly shown in the home page or in the very beginning.Reviewed 26 Sep. 2020
review fromkayak
5.2
Hidden fees and false information.Cons:At pick up I had talk to man stating I only go through 1 toll during my trip of 7 days.. They stated that I didn't need to pay the 6$ a day pass since it would be a waste of money..and that I would just be able to pay the 1.50 charge at the toll...toll was a non stop toll which did not allow me to stop!! At drop off I mention to him toll did not allow me to stop ! He was just like oh well that's a 59$ charge than!??so now I have a 56.00 charge which bounced my debit card!! I also did not sign the drop off contract saying I would pay that charge and they charge my card same day even after I told them not to snd to send me a bill!! 4 other people there also got suckered into this hidden fee! The man stated that maybe I should have taken s different route! I'm from out of state and GPS only gave me the one route to my hotel! No compassion and they must make a lot of money off of people.. I will never rent from ace again and will share this on social media if my money is not returned!!Reviewed 5 May 2016
review fromkayak
10.0
Cons:Everything was greatReviewed 25 Aug. 2020
review fromkayak
2.0
Cons:They could have had a car for me. Used kayak booking site and it does not allow you to adjust the time of rental pickup. Got there at 10a and kayak set our pickup for 12p. I was told they didn’t have a car in the size I ordered. They did have a larger car for 3x the price I agreed to.Reviewed 25 Jan. 2021
review fromkayak
10.0
Cons:All goodReviewed 23 Oct. 2020
review fromkayak
9.2
Cons:Inspected auto by myself on this rental. Next time inspection conducted along with me.Reviewed 7 Nov. 2020
review fromkayak
2.8
Pros:Checkout guy was nice and easyCons:Provided compact suv instead of midsize. I tried to get other car they offered me to wait another 30-40 min. Called customer service next day and the guy was rude and combative, keep saying dude its midsize per their grade, we are not dealers. even the Wiki and google says its compact. It was mitsubishi outlander SPORT. Our Friends, who we travelled with were at other rental, they were upgraded because they didn’t have the car they reserved. I was not asking for upgrade I was asking for the car I paid for. Not happy. Decided to let it go and enjoy vacation. Do not recommend this particular location. Not sure about ace in general but will avoid them in the future. Never had this issue with other rentals.Reviewed 14 Nov. 2020
review fromkayak
2.0
Cons:They did not disclose any information about charging extra if you do not meet their requirements of insurance. I have a car insurance (liability coverage) and a credit card that covers the primary collision damage up to $75,000 which the agent spoke with my credit card company over the phone and was verified. And the agent from ACE informed me that is still not enough coverage; therefore, they have to add an extra $200+ for that! Since we did not appreciate the customer service and the absurd extra fees, we ended up going to National Car Rental instead and was very pleased with everything!Reviewed 16 Feb. 2020
review fromkayak
3.2
Cons:car alignment was off.Reviewed 16 Jun. 2020
review fromkayak
2.0
Pros:Nothing I couldn’t get the car. Had to pick one up at a competitor.Cons:Required utility bill to rent and didn’t know until I got there. First time I’ve ever heard of such a thing. Then they limited mileage and said I couldn’t leave the state. Non of which was disclosed until I got there.Reviewed 30 Dec. 2020
review fromkayak
6.0
Pros:The sales guy tried to charge me more and upgrade my car for more $. The guy i got the car from and dropped it off too was very niceCons:Sales guy could have been less pushyReviewed 9 Mar. 2021
review fromkayak

Ace car rentals near Tampa Airport

5405 Airport Service Road, Ace car hires

Address

5405 Airport Service Road

Hours

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Phone

+1 813 636 8999

Top tips for renting a car from Ace at Tampa Airport

  • Intermediate hire cars from Ace at Tampa Airport are around 2% cheaper than other car types, on average

FAQs about renting a car from Ace at Tampa Airport

  • On average a hire car from Ace at Tampa Airport costs $37 per day.

  • Intermediate (Hyundai Accent or similar) is the most frequently booked hire car type from Ace at Tampa Airport.

  • 5405 Airport Service Road is the closest Ace hire car location to Tampa Airport. The telephone number for this location is +1 813 636 8999.

  • No (according to our data)