Pros:They were quick with getting the rental an was easy to drop offCons:First car we got into smelt like cigarettes and marijuana but they quickly got us a new carReviewed 22 Jun. 2021
Pros:Pick up at Tampa was easy and the staff were friendly.Cons:For starters, the “toll pass” that you pretty much have to pay for is robbery. It’s about $12 a day no matter how many tolls there are. One toll is typically around $2. Trust me, you’re not going on 6 a day! Oh, and if you don’t get the toll pass they can/WILL fine you $90 plus the costs of the tolls. Secondly, we went to drop off the car in Miami, not Tampa. The map didn’t say there was a location at the airport so we went to the closest one, only 7 minutes from there. I was terrified. We didn’t know if we were in the boondocks or the hood. Seemed like a rural, yet very dangerous neighborhood. Only one person working the whole property.Reviewed 13 Jun. 2021
review from
10.0
Pros:The staff was knowledgeable and professional. The rental process went smoothly. The car worked great for us and the service and cost were also great.Reviewed 13 Jun. 2021
review from
10.0
Cons:I would've preferred if the all the fees were shown at least by the purchase preview page, as I did not know about the $500 security hold on my card while I drive the car.Reviewed 8 Jun. 2021
review from
2.0
Cons:Everything could of been better. They quote you one price than another when you show up to pick up the rental. They wouldn't take my card for the deposit even though it was on both mine and my wife's name. The car bumper was literally falling off, the car had a terrible smell in it. The lady we dealt with at fox rental was horrible she was rude and was not trying to help us out with any questions we had. Overall I will never ever rent from this company again.Reviewed 7 Jun. 2021
review from
8.0
Pros:Friendly staff and gave advice on attractions to check out.Reviewed 3 Jun. 2021
review from
10.0
Pros:Everything was goodCons:Turning in car clear instructions to leave car running instead of guy yelling keep car runningReviewed 3 Jun. 2021
review from
8.0
Cons:Better communication on fees. Try not to rush through.Reviewed 2 Jun. 2021
review from
2.0
Cons:Have more staff on hand and keep the inside kiosks open. We had to wait over two hours in line inside a hot parking garage just to get a car that I had already reserved. Wasn’t able to get the car I rented but was stuck with a mini van.Reviewed 2 Jun. 2021
review from
4.0
Cons:2 hours in line to pick up the car. Then tried to give us a rejected car from the previous customer. Hole in the flooring about the size of a baseballReviewed 28 May 2021