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2 locations in Florida Center North
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Reviews
8.0 Very Good
Sept 2019
Pros:
staff was greatCons:
car2.0 Poor
Mar 2019
Cons:
Vehicle wasn't available. Kept me waiting until 6:15 pm then asked me to come back next day to pick up the car. They are horrible with clients and had to call the 1-800 number but they couldn't fix the problem so they wanted to set me up with another reservation at the airport x 3 times higher va.2.0 Poor
Mar 2019
Pros:
Staff in Orlando was the WORST. never again.Cons:
Process to rent a car.6.4 Okay
Oct 2018
Pros:
Drop off was easyCons:
Car smelled like smoke, asked for a different one and attendants told me they all do. Weren't too nearby location next day and they didn't have anything to swap out but have me number got another location. Called there and got sent to call center who told me to drive to each location to check inventory for a swap.3.2 Poor
July 2018
Cons:
Don't rent from a third party if you think you want to change drop off places. They will not let you do it no matter what, not even if you are willing to pay extra for it. I had a pickup time for 6:00 PM and they closed at 6:00 PM. So I had to pay $56.00 more for a rental car at the airport for 1 day. Never again will I rent from Hertz! Pus, I called customer service and the lady hung up on me.3.6 Poor
July 2018
Cons:
I searched to pick up at MCO, but the pick up was offsite. They couldn’t do anything for me but create a new much more expensive booking.One location in Florida Center North
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6.0 Okay
May 2017
Cons:
- This enterprise was unwilling to pick us up at our location even though we were only around 8 miles away. - The employee did not communicate any information more than she had to. The reservation was in my name, but my boyfriend was going to be the only driver. Since it was on my card, she would not let him be the only driver. We had to pay an additional fee for a second driver even though I was not going to be driving the vehicle. We mentioned this to her and she did not seem to care and said the card had already been run. - We received a vehicle with a tank "slightly under full". It is difficult to know exactly how much gas was in the vehicle upon return.2.0 Poor
Mar 2017
Cons:
We booked our car through Enterprise because it was close to the airport. When we called to ask if there was a shuttle to their facility from the airport, they said no, we had to find a way to get there and they were about a half hour away. I stated to them "Your slogan says "We'll pick you up."" They said they don't pick up from the airport. What the heck? Really? So, I cancelled my car rental and rented from Avis in the airport. Enterprise just lost my business.2.0 Poor
Feb 2017
Pros:
NothingCons:
The agency was actually off the airport property and would neither " pick us up" or the agency on premises would not honor the price or take us to the other site, great teamwork and customer service guys. I'll be sure to rent there again, Not!!8.8 Very Good
Dec 2016
Cons:
You could improve customer service at the time of pick up,4.0 Mediocre
Dec 2016
Pros:
Good service at desk.I specified a compact car(focus) but got a Yaris at the garage.Too tired to argue.Cons:
The sun pass charge of 10.49 dollars per day is far too high and much more than others charge.10.0 Wonderful
Oct 2016
Pros:
Mary at the Convention Center worked diligently to get us a car to get out of the Hurricane zone. It was greatly appreciated. A young man "Neal?" at the nearby Enterprise location was an equal partner in the effort. We were able to miss the bulk of the storm and get to Orlando safely.4 locations in Florida Center North
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Reviews
4.0 Mediocre
May 2021
Pros:
The front desk agent was very helpful but car was not cleanCons:
Make easier to park at hotels/resorts.10.0 Wonderful
May 2021
Pros:
Greta service at pick-up and very easy to adjust to returning to different location.10.0 Wonderful
May 2021
Pros:
Drop off was easy. Car was nice and roomy.4.8 Mediocre
May 2020
Pros:
the ease of renting at the airport and being able to drop it off somewhere elseCons:
I booked what said was airport pick up but was told at the counter i had booked for some where besides the airport but the reservation said airport, also when I went to drop it off the drop off procedure was not very clear6.8 Okay
Nov 2019
Pros:
YesCons:
More consistency in price6.0 Okay
June 2021
Pros:
I was given a better car than I had signed up for, so that was cool, plus a 10% discount for no reason.Cons:
The employee was over an hour and 15 minutes late. There were customers flipping out and at one point when they called the specific number to the location we were picking up at they were told it was closed on Sunday and to go to the airport to get a car. Then, out of the blue the employee walks in, and then acted like it was no big deal. It was very unprofessional of that specific location. That was my main issue. Plus after all was said and done it was $120 more than I had been told in my Kayak bill.One location in Florida Center North
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Reviews
8.0 Very Good
Jan 2021
Cons:
They now8.8 Very Good
Aug 2019
Pros:
The pickup person was friendly and professional.Cons:
Took way too long to get vehicle10.0 Wonderful
Aug 2017
Pros:
Speedy and friendly service. The best rates as well. No reason to go anywhere else.10.0 Wonderful
Aug 2017
Pros:
Private owners of local Budget showed us great customer service. We were able to rent from them and drop at the airport Budget.2.4 Poor
Sept 2016
Pros:
That I eventually got to leave the rental agency 90 minutes after arriving. Proximity to Universal.Cons:
Terrible customer service! After waiting 30 minutes as clerk talked to a colleague, we had to wait an additional 45 minutes for our car to be ready. Only once we asked for a refund did they bring the car around. Car was still dirty, worker refused to acknowledge huge crack on back bumper despite me taking a picture of him standing next to it. Eventually just wrote "minor scratch" on form.8.4 Very Good
Apr 2016
Pros:
Rented out of Holiday Inn across from Universal Studios. Easy pick up, no lines, received free upgrade.Cons:
We found the bubblegum smell in the car too strong. It must have been some kind of "refresher". Pine scented or lemon scented would have been better, or even better, no refresher at all. Other than that, our rental was fine.One location in Florida Center North
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Reviews
10.0 Wonderful
Jan 2024
2.0 Poor
Sept 2020
Cons:
I was charged $48.21 more than I should.4.0 Mediocre
Nov 2017
Cons:
We were told we could leave keys at drop-off location if we showed after our scheduled drop off. The drop off location was a hotel parking lot with not where to drop the keys. Our initial experience with customer service in resolving the issue was not very helpful. We were told we could not change the drop off location. Not until we spoke to a manager was the situation resolved and we were told we could drop off at another location. However, we were forced to take a taxi to our final destination (our original drop off location was walking distance to our hotel).2.0 Poor
Apr 2023
10.0 Wonderful
Dec 2021
One location in Florida Center North
Yes. Based on our information, EASIRENT in Boggy Creek is the cheapest car hire location in Orlando. It is located at 1777 McCoy Rd.
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