Find cheap flights from Seoul to Melbourne

Pros: "Crew was very nice, toilets clean."
Cons: "Flight delayed 2 times, didn’t receive text or Email from the second delayed"

Cons: "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."

Cons: "the seats are not reclined, not comfortable at all"

Pros: "Crew is responsive to requests, and very polite."
Cons: "Cabin temperature was 81F during the night, making it too hot to sleep."

Cons: "Old Aircraft Interior, could be more comfortable"

Pros: "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Cons: "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"

Pros: "Service, crew, punctuality, plane, seats"
Cons: "Food, cold coffee and tea."

Cons: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Pros: "Staff Many empty seats"

Cons: "1. Missed our flight connection in Chicago because of delayed take-off from Tokyo. We were forced to use another airline and we landed in NYC about 5 hours later. 2. ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."

Pros: "Same level of exceptional service on this second leg of my journey. I am looking forward to my next two flights with ANA when i return home."

Pros: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Cons: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."

Pros: "The staff are so friendly and helpful. The seats in premium economy are perfect for long flights and the food was great."
Cons: "Nothing bad"

Pros: "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
Cons: "The lounge was somehow poor and noisy because of the airport constructions."

Pros: "everything"

Cons: "Great staff and food for a plane."

Pros: "Very efficient, friendly and helpful staff"
Cons: "Food was gross."

Pros: "Service, Cleanliness and Overall Quality"
Cons: "Seats could be better"

Pros: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!"

Pros: "Service and food were great."
Cons: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."

Pros: "Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling."
Cons: "If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies."

Pros: "Overall comfort was good"
Cons: "Drinks like fruit juices were given in too small portions like a quarter cup by stewardess; as if the drinks were being saved or rationed Not much choice for movies. Movies were not well selected"

Pros: "Sturdy seat cushion for long flight, good food selection, and plenty of current movies to keep one occupied for hours. Over 8 hours of lights out for sleeping."

Cons: "https://twitter.com/devanshsoni10/status/940564856142311424"

Pros: "Service"

Pros: "Courteous crew, delicious food and comfortable seats for economy. I was looking forward to the return flight!"

Pros: "Food was good also"

Pros: "Comfortable seats, very friendly staff."

Pros: "Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual."
Cons: "Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock."

Pros: "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."

Cons: "Missed my flight over a misscommunication on getting to the airport. Thete was not sufficient time to arrive more than an hour early due to the fact Gimpo airport opens at 6am and the flight was at 7:45. When I arrived I was not allowed to check in or board and no one wanted to help me find out what to do. They suggested I call my ticketing agent. Thankfully they were helpful but they mentioned the ANA SHOULD have helped me find the next available flight but the representative kept repeating it was not her job. Finally she looked and said there were no available flights and tried to push me to buy another ticket through another company. My ticketing agent helped after she heard what happened and rebooked my flight for the next day. Hopefully everything goes smoothly but ANA staff at Gimpo were a bit of a nightmare to deal with"

Pros: "Very friendly staff, happy to explain and let us try the lemonade drink"
Cons: "would have preferred more asian food options"

Pros: "Excellent service, free new release in-flight movies, comfortable seating, plenty of food and drink included."

Pros: "The Star Wars theme was unexpected, and fun. The food was great, fresh, as always on ANA."

Pros: "Great service, excellent and curteous. Clean cabin"
Cons: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay."

Cons: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."

Cons: "United did not allocate to code share flight on correct date. I was rufused to be on the board at the ticket counter and ANA code share company ask to call to united 1-800 #. I missed the flight and ended up buying one way ticket from other air line with my own expense."

Pros: "Crew was outstanding Food and service was excellent"
Cons: "Inflight entertainment was extremely limited. For a nine hour flight there was limited movies in English. Especially as we had seen most of the movies on the previous flight."

Pros: "Crew is always awesome"
Cons: "Needed more Japanese movie options"

Pros: "staff was great in business"

Pros: "Everything but the food menu. But it's okay. I usually order Hindu meal."
Cons: "Nothing except food menu. The standard menu does not change very much. It's always very similar."

Pros: "Excellent service"
Cons: "N/a"

Pros: "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Cons: "There was no Indian or vegetarian food. My wife and my kid had to work with bread and jam only."

Pros: "A N A Very good, space between chairs is very good, crew very professional and friendly"

Pros: "The service crew are excellent and very polite. Definitely like the new window feature."

Pros: "Rather new plane; tight, hard, uncomfortable seat architecture. I'm 6 feet tall and 160 pounds -- probably about the 'ideal size' for design. Least comfortable long flight I've had in a very long time."

Pros: "My son can not eat peanuts, I am so happy you offer the peanut free meals. And ANA always have good sevice."

Pros: "Flight crew were amazing! Very hospitable and attentive."
Cons: "WiFi was not very good. Connection was very slow and they charge $20 per 100 MB used (instead of one flat fee)."

Pros: "Cabin comfort"
Cons: "Only two Hindi movie"

Pros: "The plane was on time ,all good"
Cons: "A little more leg room... but all in all. Not to bad"

Pros: "Crew was not very friendly."
Cons: "Checking in for flight was not very good. Counter help was not well informed/trained."

Pros: "Food was great, comfortable flight, no issues whatsoever. One of the best airlines I’ve flown with"

Cons: "Improve Size of Visual Monitor"

Pros: "yes the crew are good and accomodating"
Cons: "hoping the seats can adjust a little bit more to recline"

Cons: "N/a"

Pros: "On time"
Cons: "The ride..."

Pros: "excellent check in, they accommodated me despite my late arrival due to traffic from an airport transfer from another terminal"

Pros: "This time I didn’t have to go into the corral till close to boarding I still can’t believe you cannot bring bottles of water from vendors to bring on the plane if it was allowed I wouldn’t have to keep calling the crew to bring water.. after second request the crew knew I wanted water... flight late"
Cons: "Allow bottled water on the plane ... or at least sealed bottled water!!"

Cons: "Food and service. Seat comfort."

Pros: "Nothing"
Cons: "Seats could have been a lot more comfy"

Pros: "Crew was very nice and very attentive to passenger needs. Airbus 350 very comfortable in economy class good leg room and large entertainment screen with good selection.Manila airport is"

Pros: "A good value for the money. Food was ok, and the flight crew was friendly. Check-in was a bit unorganized but overall a good experience."

Pros: "Everything"
Cons: "More food choices Use real spoon, fork and knife"

Cons: "I do hope the cabin crews would smile more to let the passengers know they are happy to serve."

Pros: "crew is very cooperative"
Cons: "no comment"

Pros: "Crew were courteous and efficient."
Cons: "No IFE and wifi inflight. Snacks served was very poor quality."

Pros: "They are all polite!"
Cons: "Need to improve food selection."

Pros: "The most unorganized airline"
Cons: "Better staff and communication."

Pros: "Great crew."
Cons: "Tight seats."

Pros: "The check-in crew was very efficient and helpfull"
Cons: "Boarding was very delayed (1215am became 745am) with no announcement as to why until hours after flight should have departed. Food/refreshments was distributed but not allocated evenly. My elderly mother (the passenger) who was travelling on her own was only able to get a beverage"

Pros: "The ataff assigned me an exit row qwitj extra legroom"

Pros: "Aside from the scare of not making my flight because it was overbooked. I think the boarding process could have been a little more efficient. The staff are amazing as always which is why PAL is my preferred airline when traveling to and within Philippines."
Cons: "Since I have pretty broad shoulders, it’s difficult to sleep in the isles. Not to mention the multiple babies crying. Outside of that, everything was wonderful."

Pros: "I love the service from the crew! I lost count after 6 glasses of coke and orange drinks. They had a lot of patience! I loved also the flight, there wasn’t or no air turbulence."
Cons: "The Manila international airport still needs improvement when checking in, the lines were incredible long and there wasn’t any space to walk around in terminal 2 PAL international departures. If you have big shoulders..you are better off with business class, the seats are for slimmer people."

Pros: "Flight was pretty smooth.. takeoffs and landing was great.."
Cons: "Crew was not trained in customer service enough.. they where walking and serving at different times..most of the times you can see them bumping at each other.."

Pros: "free wifi."

Pros: "Food"
Cons: "None"

Pros: "Take off and landing on time."
Cons: "Very cramped...par for the course."

Pros: "The salmon dish was however good and more than made up for it."

Pros: "the bnew a321neo plane. love the new business class seats for its short haul flight"

Pros: "The service given from the flight attendants. They are very nice and make you feel comfortable. The flight was fast and we arrived 22mins ahead of our schedule time which was good."
Cons: "None"

Cons: "The flight was 1.5 hours late and when we were supposed to board I was told that the plan hadn't even left Manila. This was at 9PM at night. There was no notice given so we arrived at the airport on time only to wait for almost 2 hours. PAL has a monopoly on the route and charges almost $100 for a 45 minute flight. I understand the pricing but not notifying passengers when a flight is going to be that late simply reflects a lack of concern on the part of PAL."

Cons: "My checkin luggage with my powerbank and my nintendo switch left controller was confiscated. I only find out when I arrived home and I was very disappointed."

Pros: "Both the flights were high quality and easy."
Cons: "The 13 hour layover in Manila was terrible. Philippine airlines has one room with very few good places to sleep. That night of sleep was really uncomfortable and staying in one room for so long drove us crazy."

Pros: "Crews were attentive and very helpful. They were all nice and very accommodating. But please add a personal AVOD on your aircrafts. A 10 hour flight is really boring without entertainment system."
Cons: "The portion of the food was very little. And they only serve full meal once on a 10-hour flight. Snack was served 1 hour prior to arrival but was not enough as the passengers were starving already."

Pros: "The Inflight crew is very good."
Cons: "The transfer process and layover experience is very poor."

Pros: "When I first checked in I was pleased to have the exit row as my seat as I really enjoy the extra leg room especially on an overnight flight. Then just before we boarded I got upgraded to business class which has never happened to me before and I loved it! The staff were very nice and the flight was enjoyable, I was able to sleep very well."
Cons: "The Chinese dumplings that I had for breakfast weren’t very good, they didn’t seem very fresh."

Cons: "Food was just okay. Nothing to rave about. Could be improved."

Pros: "Nothing"
Cons: "Nearly threee hour tarmac delay. Every time I fly with them there is a horrible delay."

Pros: "Nothing"
Cons: "Everything. Truly a horrendous experience. Worst airline I've ever flown."

Pros: "Liked the smooth flight"
Cons: "Took too long at check in"

Pros: "Wheelchair assistance was very good"
Cons: "Entertainment equipment on board is outdated"

Pros: "It has a USB charging port, and it wasn't too full."
Cons: "When we arrived, we sat on the runway for about an hour."

Pros: "Getting off the flight."
Cons: "More often than not, Philippine Airlines has been our airline of choice because we found their rates to be fair and flights direct and easy. Despite the fact that the PAL terminal was pretty poor, and the food on board was never really decent, we remained loyal to PAL for quite a few years. On our way back to Melbourne from Manila on June 17, Saturday, Colin, Hendrix and I were awaiting boarding at gate 10 for flight PR 209. Having flown with PAL from Melbourne to Manila (as well as with another airline from Manila to Manchester and back), we understood that the usual procedure was to allow passengers with infants to board first. Due to the lack of order (there were no clear queues in sight), Colin decided to ask 3 different PAL personnel if there was, indeed, a priority queue for people travelling with infants. ALL THREE PERSONNEL ASSURED US THAT THEY WERE NOT YET BOARDING AND THAT WE WOULD BE CALLED UPON PRIOR TO THEM LETTING ANYONE ELSE ON THE PLANE. 2 minutes later, a PAL personnel appears with signage that reads certain row numbers and begins to call out to ALL PASSENGERS FOR BOARDING. Colin swiftly rushes to the front (me and baby in tow) and demands an explanation as to why we were told one thing but are watching them act upon something completely different. I wish I was joking when I tell you that the personnel just stared blankly at us and then carried on checking boarding passes. No apologies, no explanation offered. As soon as we boarded, Colin turned to the first flight steward he saw and asked for a complaint form and told this could ONLY be done online, to which Colin requested we be given the email/web address upon take off. The seats assigned to us were on the right most side of the aircraft, a window and a middle seat. As Colin was placing our bags in the overhead compartment, the steward called to Colin from across the aisle (past the 3 seats in the middle of the plane) to introduce the purser, Jolly Bello. Please note this was happening while people were also trying to get past and get to their seats -and Mr. bello called out across the aisle, "I heard you have a complaint??" to which Colin, baffled, replied "yes do you want to come over here so we aren’t shouting over these people?". Colin yet again told this purser what the complaint was about and was asked (verbatim) "so would you like to make a complaint against THEM?" Would the correct protocol not be to 1. Apologise for any confusion, miscommunication or poor service, 2. Take some responsibility and acknowledge the complaint and 3. Maybe come approach us AFTER TAKE OFF and not while everyone is trying to board the plane? We are no longer choosing Philippine Airlines."

Pros: "The crew we're very friendly and courteous!"
Cons: "The leg room of the airline seemed less than other airlines I have flown."

Pros: "Comfortable seat."
Cons: "Dessert"

Cons: "Both flights, first from Guam and then to Bangkok were MISERABLY HOT. I thought the first flight was a fluke but after the second flight, I knew it's just your airplanes. Terrible. Won't book again."

Pros: "Direct flight"
Cons: "The crew is not very attentive. Everything felt dirty. No tissues in bathroom"

Cons: "I'm 6'2" and just barely fit into my seat. Two inches taller and I wouldn't have fit at all. I know they're marketed towards a primarily Asian audience, and the plane was totally full, but don't expect to be comfortable if you're bigger than 6'."

Pros: "Philappo all very nice"
Cons: "nothing i didnt like"

Pros: "Nothing."
Cons: "Please serve food hot. And tell sir hostess to smile. And worst flight. They I Only served one meal for 8 hour flight"

Cons: "Dinner was only one piece of pizza That’s it"

Pros: "Terrible airline company. It’s a ripoff!"
Cons: "Honesty. Ripoff!"

Pros: "Our luggage missed the connection but the situation was well handled"
Cons: "Entertainment"

Cons: "Better range of entertainment as the options were a bit dated and mediocre"

Cons: "Business class in 737 is limited, recline only but seat was spacious and comfortable"

Pros: "Ok"
Cons: "No"

Pros: "Airport, sea side"
Cons: "Nothing"

Pros: "On time"
Cons: "Everything. Bad business class food. Old movies. No inflight service."

Cons: "I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!"

Pros: "The seat was very nice position."

Cons: "No seat back entertainment. Very old plane."

Cons: "Delayed for more than an hour.."

Pros: "Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes."

Pros: "Lovely people an caring all the way through."

Pros: "Nothing"
Cons: "Flight delayed, no head phones supplied and the food was burnt."

Pros: "Food provided in Mumbai to KL flight was satisfactory."
Cons: "In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder."

Pros: "The seat I got was certainly comfortable enough."
Cons: "The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL."

Pros: "Attentive flight attendants ."
Cons: "All acceptable"

Pros: "Nice thick comfortable blankets. Delicious food."

Pros: "Retested additional blankets and got them."
Cons: "The crew was in a hurry to provide drinks and remove trays; ttrays were no hot drinks provided; overall, the crew seemed cold and not approachable."

Pros: "There were choices of foods. I really liked the fact that they considered Korean natives as they gave kimchi together with their dishes. Attendants were polite and kind. 30kg allowance is a great merit too."
Cons: "Frequent delays in flights and changes in timings. There were many passengers and it's quite hard to carry my carrier through the alley. The foods may be in variety but did not taste very nice."

Pros: "Food"
Cons: "Toilet was not cleaned."

Pros: "The regular plane was swapped out for the A380"

Cons: "The Business class seats are very uncomfortable. There's just no leg room space when the seats are flat and its very suffocating."

Pros: "Crew"
Cons: "Lost bags"

Cons: "* Business lounge was pathetic with NO food, only drink and snack. * Boarding was not efficient and took longer that it should have so had a late take off. * Business class.... Ran out of food!?!?! What the heck! only water available for 6 of 16 seats! Pathetic * Terminals not updated so had to take transfer to another terminal to get my arranged ride."

Pros: "Better overall service - boarding, no delays, comfortable cabins, pleasant crew."
Cons: "the windows were a bit smudged from previous passengers"

Cons: "Cabin crew were unprofessional and not much caring Food was rubbish"

Pros: "Almost everything"
Cons: "Nothing i can think of"

Pros: "The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection."
Cons: "Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes."

Pros: "Not much. Probably only the check in from.Phnom Penh. Haha checked through to Melb"
Cons: "Couldn't check in online to secure reserved preferred seat section. No boarding passes printed on long haul section. Fight delayed, arrival delayed. No terminal parking for aircraft, which meant catching a bus to terminal. Not impressed at all. Why bother with frequent flyer class if it's not going to apply at all as business flyers."

Pros: "We like to thank you for all your staff are good taking for all of us. We would like to make recommends it to all our friends. May the Living Lord and our Almighty God bless you, your staffs and your business abundantly! Amen!"

Pros: "Gate area was good, boarding quick and arrived on time. Crew very pleasant."
Cons: "Poor quality food especially the breakfast "snack". Unable to take water on board and tiny serves of water and other drinks left us dehydrated. Far too many ads at the start of entertainmen. Repeated for each selection."

Pros: "The staff were helpful, well trained, and friendly."
Cons: "The on-line check in (which their email says is mandatory for economy class--it's not) was buggy. I had to try three times before I was successful."

Pros: "Fodo was great."
Cons: "No entertainment system"

Cons: "It appears the staff don't want to be there, long check in queues, poor in-flight service, average food, not even offer water in-flight, plane was dirty, entertainment average, not at the standard for a full service carrier."

Pros: "same"
Cons: "same"

Pros: "There was nothing positive about the experience on this flight. With exit row seats had to stow luggage back in overhead holds which meant having to go back on landing, retrieve bag & for get way back to seat. Not Airlines fault but no gantry available on arrival. Up and down runway until available (20min) before we could exit."
Cons: "Fact that once again confirmed seating was changed from original booking. Extremely frustrating. Slight delay on take off. Had exit row seats."

Pros: "Whilst I realise this is an Asian airline the warm roll was very doughy & tasteless & the breakfast wasn't at all good."
Cons: "The warm roll was doughy & tasteless & the breakfast choice was not good at all. Would suggest a yoghurt & cereal option for non Asians."

Pros: "Nothing."

Pros: "Crew was good in flight."
Cons: "The flight was excessively delayed. What was supposed to be a flight leaving at 2:25 AM left only at 4:15 AM or so. This is AFTER my original flight which I had booked for 1 AM was changed to 2:25 AM."

Pros: "Crew was efficient and polite in Business class. Lie flat seats were fantastic and cabin layout was great."
Cons: "Lack of movies compared to other carriers. Lack of food choices. Would have thought there be more local cuisine included especially for a flight emanating out of KL. Check-in at KLIA was pretty dismal in terms of the process - simply had no idea where to go even though I was in Business class."

Pros: "Much better than Air Asia of course."
Cons: "I dont know about the weather condition but I did feel a rough landing. I do feel the standard of the cabin crew deteriorating. Unlike few years back."

Pros: "First experience with Malaysian. Really good. On time both boarding and take off. Food to my liking, perhaps spicy to others. Crew were polite and did their job well. Over all good and service and experience more than expected."
Cons: "Was looking forward to see and experience new KLIA. Had heard about it, perhaps, 10-15 years back. Not that great, bit crampy. Open seating near gates is current style. Toilets are bad, truly Asian!"

Pros: "The korean spicy chicken was delicious!"
Cons: "The 2 male flight attendants who served our rows did not smile once. Very unfriendly and seemed like they just wanted to do the minimum. We were also extremely unhappy that during check in was advised that our seats were not allocated together when we booked the tickets together and are also Enrich frequent flyer members. We had to demand to speak to a manager for them to change our seats."

Pros: "Flight to KUL from BKK was a fairly new 737 and had a new entertainment system. It was clean and looked well maintained. Nice ride."
Cons: "Return to BKK from KUL was on a 737-800 that looked like it was ready for the scrap heap. Very dirty even on the outside of the plane. The backs of the seats were torn and spots from drinks and dirty hands on the backs of the head rest. All the magazines were WELL worn and one had gum between the pages. The table top had part of a meal left on it."

Pros: "The equipment and level of service on this MAS flight was excellent. Food was delicious. Seat was comfortable."
Cons: "Though it wasn't part of the flight, the business class lounge at KUL is just a step below the excellent facilities at airports like HKG. Just a step though, mostly in the shower area. Food options were great though. And take advantage of the Massage Spa within the lounge."

Pros: "Direct Flight"
Cons: "Food was absolutely disgusting. The mash potato and chicken was completely melt into liquid. The air con continually leaking throughout the journey."

Pros: "The apps gave a good guide on the check in and check out time"
Cons: "Clearer baggage policy. Be informed no of luggages based on the purchased price and not refered to the baggage policy of AA which is not used in my trains pacific flight"

Cons: "The food is not Good"

Cons: "Air China Service was horrible. I missed my flight due to an accident and when I got to the airport they were rude, and did not try to give me a solution. I had no money and I did not speak the language and the only solution they gave me was to call costumer service with the coins I have left. I will never fly with Air China again and I hope the rest of the people do the same. Horrible horrible experience."

Pros: "Crew members, especially Cooper Pan, were excellent, friendly, thorough, accommodating. I felt like a special customer on this flight! Food was very good, and I appreciated the options of different meals. Also very little turbulence. Thank you, Air China!"

Pros: "great crew"
Cons: "asiana air gives a small flight package with slippers, toothpaste and toothbrush. while i find this extremely wasteful, i really needed toothpaste to brush my teeth but didnt have any. aside from that i felt that the seats were less comfortable and smushed together compared to other flights."

Cons: "package service"

Cons: "Like"

Pros: "Pricing"
Cons: "Planes not being delayed, causing us to miss our layovers."

Pros: "Not sure"
Cons: "Flight landing on time would've deeply helped."

Pros: "No"
Cons: "No"

Pros: "Crew was nice enough..."
Cons: "No video entertainment on board. Would have been nice to have been able to watch a movie."

Pros: "Very professional flight crew"
Cons: "-10 degrees and people hoarded in a bus to board an international flight that has no access to aerobridge. Vegetarian food for Air China is rice and boiled vegetables. Broken entertainment system. In short, the flight was disappointing"

Pros: "Same as my first flight"
Cons: "Same as my first flight, but the delay this time did not cause me to miss a connection as my travel terminated in Bangkok."

Pros: "Nothing"
Cons: "Food was horrible."

Pros: "Reasonably comfortable"
Cons: "No movie selection and nowhere to charge phones. On line check in was a nightmare."

Pros: "The staff was very friendly and helpful."
Cons: "The plane was extremely out dated. Half the functions of the entertainment screen didn’t work. No outlets or usb to charge anything. No control over the overhead reading lights."

Cons: "The flight was late and caused everyone to have to stay overnight. I hope we get our luggage"

Pros: "Was fine for a short flight. "Western breakfast" was decent - 2 little pancakes, some scrambled eggs, and a (chicken?) sausage. Staff were kind enough to let us move to the front of the plane and get off first as we had only an hour to get to our connecting flight in Beijing."

Pros: "The crew was nice. I liked getting a bottle of water to drink."
Cons: "Everything was fine."

Pros: "being offered pillows and blankets"
Cons: "The man across from me received a blanket that had been vomited on. The smell permeated our row. The sandwiches were too much bread and mayonnaise, and not enough meat. The under-seat storage was very small, my bag didn't fit. No screens for entertainment."

Pros: "The plane did not crash, I was able to get aboard. The tomato juice was good."
Cons: "I arrived at the gate having found out that someone had cancelled my ticket. I had, had to pay $800 on my flight to Seoul, since they would not let me board because of a late connecting flight. Sometime during re-issue of my destination ticket, someone cancelled my return flight. Though 3 hours early, I had to wait for the counter to open, and then wait an hour and a half standing at the counter to get a ticket. There was no entertainment. The orange juice was not drinkable. I had to run through the Beijing Airport. so many security checks and my bag was searched many times during this trip. my toothpaste was confiscated though it had only about 3 uses left it was a full size tube rolled down to the last bit."

Pros: "On time and great service. Comfortable (with a neck pillow), and good entertainment with recent movies."
Cons: "No charging ports on plane and no vegetarian options for meals."

Cons: "The plane was delayed over one hour for take off in Shanghai"

Pros: "Service was great"

Pros: "The in-flight meals from SFO to Beijing were good and the flight attendents' service was up to the standard."
Cons: "The transfer at Beijing was awful."

Pros: "Staff were quite helpful and both flights were on time - very cheap which made the things I didn’t like acceptable"
Cons: "There wasn’t really any legroom (I’m about 1.74m) or much comfort and the plane itself was really loud - not used to that from long distance flights. Two out of four meals were okay."

Pros: "Seats are pretty standard, and they do give you snacks even though the flight's less than 2 hours."
Cons: "As usual, delayed."

Pros: "I assume that everything will be alright but instead of landing in San Francisco, I am still stuck in Beijing waiting for my flight."
Cons: "Well, I could take the flight because our flight was delayed. So I need to wait at the airport until tomorrow for my next flight."

Pros: "Average"
Cons: "Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand"

Cons: "My bags were lost!"

Cons: "This was like flying in the 90's. The seats were super small and uncomfortable my TV didn't work and they wouldn't let me use my phone (even on fly mode) and the Beijing international airport didn't have WiFi."

Pros: "I liked the food but few selections. I liked having ice cream as a treat."
Cons: "Some of the Chinese movies did not have subtitles or the subtitles were too small to read. Middle seats are the worse and the chairs do not recline that much back."

Pros: "it was a very comfortable flight and the crew was friendly and helpful. We were traveling with two small children, so saying it was a comfortable flight is very high praise."
Cons: "It was VERY annoying that we had to keep all cell phones turned off the entire flight. We preloaded games for my 5 year old son on an old iPhone 4 that is not connected to the internet or any cell service or bluetooth or anything and he was not allowed to use it the entire flight. Very frustrating for him and us. I wish this information was clearly provided on the Air China website when we booked the tickets so we could have planned accordingly."

Cons: "LOST MY LUGGAGE FOR 5 DAYS AND COULD CARE LESS ABOUT MAKING AMENDS. UNBELIEVABLE."

Pros: "The crew was nice."
Cons: "Everything else. I was also seated next to a baby that cried for 11 hours of the 13 hour flight. Perhaps there can be a family area."

Cons: "very inconvinient"

Pros: "They have taken care of me like no other airlines do this days, always with a smile, lots of movies to watch from all over the world"

Cons: "Rice is terrible T_T. Everything else is fine fine fine"

Cons: "Plane were smelly Crew could not speak English Baggage didn't come"

Pros: "Good price"
Cons: "No AC in my section for a 13 hour trip. Was so uncomfortable. Dated entertainment and slow crew service."

Pros: "Quick boarding"
Cons: "But slow to take off"

Pros: "Nice plane. Appreciated priority boarding for my son and me. Also lost my phone right before boarding and someone was sent to look for it."
Cons: "Some members of crew were very helpful while others were straight up rude when I asked for assistance."

Pros: "When the flight delays, as least the crew need to tell the passengers when the flight will be fight or boarding."

Pros: "Nothing, it was a horrible, never to be repeated experience compared to JAL, Asiana, and China Airlines (Taipei), which I ususually take."
Cons: "Inconvenient gates, landed in LAX near the beach, 40 minute bus ride to Tom Bradley. Horrible, inedible food. Basically I will never take this airline again and strongly recommend that their low-ball pricing is like a mean trick; and not worth the low cost at all. I should have known, "you get what you pay for"."

Pros: "Space in business class"
Cons: "Cabin appointment not impressive."

Cons: "Incredibly unfriendly staff. My entertainment center was broken and they could not shut off my overhead light."

Pros: "China's bad flight"

Pros: "Crew was friendly, helpful"
Cons: "Plane feels old. You get what you pay for, it was by far the cheapest airfare... but included my luggage getting lost after a layover."

Pros: "N/A"
Cons: "My first two flights were delayed (1st flight from Changsha to Beijing was delayed for 4 hours and 2nd flight from Beijing to Houston was delayed for 45 mins), so I missed my last flight from Houston to Orlando to go home! And! They lost both of my luggages! Now I'm forced to stay in Houston airport overnight to catch next flight to go home tomorrow morning. Air China did NOT help anything! They wouldn't even help me rebook my flight when they know I will miss my last connect flight."

Cons: "So many delays without a notification."

Pros: "The professionalism of the crew was fantastic! The flight attendants did their best to ensure everyone was well hydrated and fed."
Cons: "The seats were extremely cramped for a 6hr flight and the touchscreen used for entertainment wasn't functioning. Air china typically serves some pretty decent food but this time it felt like I was eating some sort of slime posing as beef. I also noticed some Air china flights heat the rolls and others leave them cold. The salad was also frozen solid."