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One location in Balboa Park
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Reviews
2.0 Poor
Jan 2024
2.0 Poor
June 2020
Cons:
Car wasn’t cleaned and had no gas. Agent kept us waiting for an hour and a half, never generated correct rental wffeement, we were billed for $233 tank of gas which we did not use.8.0 Very Good
Aug 2019
Pros:
Very friendly2.0 Poor
July 2019
Cons:
If there was a car available for rental5.6 Fair
June 2019
Pros:
The vehicle was clean and gas was full.Cons:
The agent didn't answer questions well. I was made to feel inferior because my credit card was also debit. Actually getting the vehicle was not a nice experience. It was far from the office and instructions were unclear. There was also no way for me to check the vehicle and point out issues.4.8 Mediocre
June 2019
Pros:
Car was in good condition, upgraded to SUVCons:
Tried to drop off, location was closed. Nobody at local or national helpdesk answered the phone to assist.One location in Balboa Park
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Reviews
2.0 Poor
Nov 2023
2.0 Poor
Oct 2022
2.0 Poor
Sept 2022
2.0 Poor
May 2021
Pros:
Nothing, it was prepaid and they charged me extra on my card without my knowledge. I have confirmed a couple of time while returning the car and they mentioned I don't owe anything since everything is pre paid4.0 Mediocre
May 2021
Pros:
Gas in the vehicle was not the same as the amount on the receipt. Merchant said he would change up and never did. Bluetooth didn't work. USB port didn't work. Car was extremely dirty and hadn't clearly been clean in a while.Cons:
Basically everything. Way overpriced, dirty car, didn't work, not a great vehicle and gross.2.0 Poor
Jan 2023
One location in Balboa Park
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Reviews
10.0 Wonderful
Apr 2024
2.0 Poor
Mar 2024
10.0 Wonderful
Feb 2024
4.0 Mediocre
Feb 2024
10.0 Wonderful
Jan 2024
2.0 Poor
Dec 2023
One location in Balboa Park
One location in Balboa Park
One location in Balboa Park
One location in Balboa Park
One location in Balboa Park
Filters
Reviews
2.0 Poor
May 2016
Cons:
The company advertises unlimited mileage, however the rentals have major mileage restrictions. Rentals can only be driven locally and the rate is $.99/mile after 200 miles.8.8 Very Good
Apr 2016
Pros:
They were very friendly and helpful.2.0 Poor
Apr 2016
Pros:
NothingCons:
Going some where else8.4 Very Good
Apr 2016
Pros:
Very good customer service!Cons:
It was off site of the rest of the car rental companies2.0 Poor
Apr 2016
Cons:
Pacific charged me twice as much as they estimated on Kayak. If that had been the extent of it, I may have left it alone. The day after I returned my car, however, the manager called to tell me that there is a "new scratch" on the front bumper. The car they rented to me was already scratched up, so I assumed he had gotten something confused and I could simply send the pictures I had snapped of the car before driving away from the lot. He sent me pictures of a car I'm not convinced is the car I rented, with a big scratch in the bumper, and asked that I have my lawyer call him. I have never felt so mistreated by a company. I'm certain that I had nothing to do with a scratch in the car I rented, and after consulting Yelp I noticed that Pacific has pulled this same stunt with at least one other customer. Do yourself a favor and stay far away.6.4 Okay
Apr 2016
Pros:
Not busy. Car was there, ready to go.Cons:
Car was old and had a lot of miles. It sounded as if it needed a tune up. Car had lots of scratches and dings. Didn't like that I had to catch a bus from the airport, a rental car center, then take another van to their rental place- added another layer of traveling around and loading/ unloading.One location in Balboa Park
One location in Balboa Park
Yes. Based on our information, DOLLAR in Midtown is the cheapest car hire location in San Diego. It is located at 3355 Admiral Boland Way.
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