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3 locations in Rancho Peñasquitos
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Reviews
8.0 Very Good
Sept 2022
10.0 Wonderful
May 2021
Pros:
LA staff at both counter and gate were quick and thorough. Poway staff was wonderful.9.2 Wonderful
Dec 2019
Pros:
Staff was very friendly and helpful, no issues at allCons:
Didn't fully understand the built-in fastrak. It would have been helpful if they had just said, 'if you brought your own fastrak, just close the box on the dash/windshield of the built-in fastrak, and then yours will work instead' or something like that.4.0 Mediocre
Jan 2019
Cons:
Instead of small economy car I had a dirty inside and outside pick-up truck. It was an extremly noisy and uncomfortable ride. I was told it was the only available car. Very dissapointed.10.0 Wonderful
Aug 2018
Pros:
Got a free upgrade to Nissan Maxima b/c they didn't have the car I ordered. Very friendly service, and very fast.10.0 Wonderful
Aug 2018
Pros:
Good customer serviceCons:
Parking space was too tight3 locations in Rancho Peñasquitos
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Reviews
10.0 Wonderful
Mar 2019
Pros:
Drop off and pick up were both very quick and easy. The van we rented was brand new and very nice. The whole experience was excellent.4.4 Mediocre
Oct 2018
Cons:
when i went to pick up my rental, they didn't have it there. I was supposed to pick it up at 12pm, the lady said it'll be a moment while they get it ready. Then 15 minutes later I asked how long and they said the vehicle wasn't there because someone hadn't returned it yet. (this was opportunity #1 to communicate). So I asked they give me a ride home since my ride had already left. They said it would be there between 12-1. At 1pm I called back to see what was up (at this point I was already 1 hour late to depart for a wedding) and they said they had to go pick up the vehicle and it wouldn't be ready until like 3:30pm (again, they hadn't communicated this until I called them). At that point I was really screwed so I just took a different car. Absolutely the worst rental pickup I've ever had and horrible communication.10.0 Wonderful
Feb 2017
Pros:
We had to extend our rental and helped out very easily8.0 Very Good
Oct 2016
Pros:
Customer serviceCons:
I felt rushed8.0 Very Good
Aug 2023
2 locations in Rancho Peñasquitos
Filters
Reviews
2.0 Poor
Oct 2023
6.8 Okay
July 2019
Pros:
It was quickCons:
The agent did not explain any charges or policies. Said it was no problem to pick up a 20 min early but then charged me for an extra day without explanation. The guy got indignant when I questioned it and said it would automatically credit if I turned the car in within 24hrs. Naturally it did not.10.0 Wonderful
Aug 2018
Pros:
The service was excellent10.0 Wonderful
Aug 2017
Pros:
Friendly and easy. They did not try to sell me more insurance than I needed or anything else I didn't want.10.0 Wonderful
Aug 2017
Pros:
We got through the paperwork smoothly. As expected, the car was great. Practically no upsell compared to other rentals.Cons:
It is located inside a strip mall. The signage on the street was small. I almost missed it at pickup. After returning the car, my uber ride also missed the place and had to do a U-turn.10.0 Wonderful
Jan 2017
Pros:
The service was fast, courteous, and very helpful. The vehicle was clean and works very well for us.2 locations in Rancho Peñasquitos
Yes. Based on our information, DOLLAR in Midtown is the cheapest car hire location in San Diego. It is located at 3355 Admiral Boland Way.
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