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3 locations in Sabre Springs
Filters
Reviews
8.0 Very Good
Sept 2022
10.0 Wonderful
May 2021
Pros:
LA staff at both counter and gate were quick and thorough. Poway staff was wonderful.9.2 Wonderful
Dec 2019
Pros:
Staff was very friendly and helpful, no issues at allCons:
Didn't fully understand the built-in fastrak. It would have been helpful if they had just said, 'if you brought your own fastrak, just close the box on the dash/windshield of the built-in fastrak, and then yours will work instead' or something like that.4.0 Mediocre
Jan 2019
Cons:
Instead of small economy car I had a dirty inside and outside pick-up truck. It was an extremly noisy and uncomfortable ride. I was told it was the only available car. Very dissapointed.10.0 Wonderful
Aug 2018
Pros:
Got a free upgrade to Nissan Maxima b/c they didn't have the car I ordered. Very friendly service, and very fast.10.0 Wonderful
Aug 2018
Pros:
Good customer serviceCons:
Parking space was too tight3 locations in Sabre Springs
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Reviews
8.0 Very Good
Apr 2024
2.0 Poor
Oct 2023
4.4 Mediocre
July 2020
Pros:
The clerk was awesome. My issue is that my original rate was not honored! I reserved a vehicle for San Diego Airport online at an affordable rate. When we arrived (after a long day of travel) we were told the address for the reservation wasn’t for SAN, but a location nearly an hour away!!Cons:
Our quoted rate should be honored and the website should be MUCH clearer on locations. In fact I would appreciate a refund of the difference in the higher price I ended up paying!10.0 Wonderful
July 2019
Pros:
The rate was substantially lower than the airport pickup rate so it was worth the Uber ride to Miramar. Although the location was a bit funky, the car was in perfect condition and clean.6.8 Okay
July 2019
Pros:
It was quickCons:
The agent did not explain any charges or policies. Said it was no problem to pick up a 20 min early but then charged me for an extra day without explanation. The guy got indignant when I questioned it and said it would automatically credit if I turned the car in within 24hrs. Naturally it did not.4.4 Mediocre
Dec 2018
Pros:
Nonairport location surcharge.Cons:
No afterhours return option. The 5/6 pm is too early for office closing time.3 locations in Sabre Springs
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Reviews
10.0 Wonderful
Mar 2019
Pros:
Drop off and pick up were both very quick and easy. The van we rented was brand new and very nice. The whole experience was excellent.4.4 Mediocre
Oct 2018
Cons:
when i went to pick up my rental, they didn't have it there. I was supposed to pick it up at 12pm, the lady said it'll be a moment while they get it ready. Then 15 minutes later I asked how long and they said the vehicle wasn't there because someone hadn't returned it yet. (this was opportunity #1 to communicate). So I asked they give me a ride home since my ride had already left. They said it would be there between 12-1. At 1pm I called back to see what was up (at this point I was already 1 hour late to depart for a wedding) and they said they had to go pick up the vehicle and it wouldn't be ready until like 3:30pm (again, they hadn't communicated this until I called them). At that point I was really screwed so I just took a different car. Absolutely the worst rental pickup I've ever had and horrible communication.10.0 Wonderful
Feb 2017
Pros:
We had to extend our rental and helped out very easily8.0 Very Good
Oct 2016
Pros:
Customer serviceCons:
I felt rushed8.0 Very Good
Aug 2023
One location in Sabre Springs
Filters
Reviews
5.6 Fair
Feb 2019
Pros:
The car was clean and comfortable.Cons:
The attendants at pickup were extremely misleading and unhelpful. I ended up getting charged double what they promised me. Also, they filled out a "Customer Survey" on my behalf without me knowing (this showed up in the Customer Check-Out Summary Report). I'm getting my money back.10.0 Wonderful
Aug 2018
Pros:
Excellent vehicle and well maintainedCons:
nothing10.0 Wonderful
Feb 2018
Pros:
Easy to book online. The gentleman that helped me was very courteous and it was a very simple, smooth, enjoyable experience!2.0 Poor
Jan 2018
Cons:
I was not given my car. I arrived at 12 and both employees attempted to lock the door on me and said they were clocked out. I went to Enterprise next door and they helped me out.9.6 Wonderful
Dec 2017
Pros:
we rented a minivan and took a roadtrip from san diego to salt lake city for christmas. It was the perfect solution. We had enough room for everyone, nobody got wear and tear on their car and it was a great value.10.0 Wonderful
Nov 2017
Pros:
Friendly, paid for a Lyft ride home for me after drop off. Also have as pick up service.Yes. Based on our information, DOLLAR in Midtown is the cheapest car hire location in San Diego. It is located at 3355 Admiral Boland Way.
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