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3 locations in San Pasqual Valley
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Reviews
8.0 Very Good
Apr 2021
Cons:
The vehicle did not have windshield washer fluid on my trip.2.0 Poor
Dec 2020
Pros:
Nothing. The staff was rude. They did not have a car fir me4.0 Mediocre
Sept 2020
Pros:
Treated very poorly, right from the start the girl thst checked me in was rude. I had a temporary license extention from DMV and she was giving me a hard time. Then they wouldn’t accept my EDD Card issued by state of California I made a complaint to Enterprise regional manager but have not heard back with an apologyCons:
Customer Service improvement is needed through coaching and training10.0 Wonderful
July 2020
Cons:
Less fragrant cleaning agents10.0 Wonderful
May 2019
Pros:
The staff were helpful and knowledgeable.Cons:
I can't think of anything. This is the way a rental car agency should always work.10.0 Wonderful
Aug 2018
Pros:
There were lot of people to help me and all of them were friendly and had a very good customer service. Clean office. Convinient.Cons:
No shuttle service on Satuday.2 locations in San Pasqual Valley
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Reviews
4.0 Mediocre
Nov 2022
4.0 Mediocre
June 2022
10.0 Wonderful
May 2021
Pros:
The van was amazing. The service was excellent and timely. The office is very clean. Hardly any wait.Cons:
Hard to find a street parking returning the van. Some assigned parking would help.10.0 Wonderful
Jan 2021
Pros:
Helpful staffCons:
More parking at the pick up/ drop off location.3.6 Poor
June 2020
Cons:
I was directed to the wrong pick up location which was difficult to find and was closed. Upon calling Hertz for information and waiting for 20 minutes the individual I spoke with had poor command of the English language and gave me incorrect information. I found the alternate pick up location and was charged approximately $38 more than the quoted amount for the rental. Have yet to be refunded my security deposit. Wondering if all this is due to Hertz bankruptcy.10.0 Wonderful
Feb 2020
Pros:
Staff very friendly and never felt pushed for add onsCons:
Parking is terrible. Had to park 2 blocks away to return rental.One location in San Pasqual Valley
2 locations in San Pasqual Valley
Filters
Reviews
8.0 Very Good
Sept 2022
8.0 Very Good
Feb 2021
Cons:
Make my reservation at earlier time10.0 Wonderful
July 2020
Pros:
Friendly staff, drop off easy9.2 Wonderful
Dec 2019
Pros:
Staff was very friendly and helpful, no issues at allCons:
Didn't fully understand the built-in fastrak. It would have been helpful if they had just said, 'if you brought your own fastrak, just close the box on the dash/windshield of the built-in fastrak, and then yours will work instead' or something like that.4.0 Mediocre
Jan 2019
Cons:
Instead of small economy car I had a dirty inside and outside pick-up truck. It was an extremly noisy and uncomfortable ride. I was told it was the only available car. Very dissapointed.10.0 Wonderful
Aug 2018
Pros:
Good customer serviceCons:
Parking space was too tightOne location in San Pasqual Valley
One location in San Pasqual Valley
Yes. Based on our information, DOLLAR in Midtown is the cheapest car hire location in San Diego. It is located at 3355 Admiral Boland Way.
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