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5 locations in Emerald Hills
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Reviews
10.0 Wonderful
Jan 2021
Cons:
I can't imagine6.4 Okay
July 2020
Cons:
I waited 50 minutes for my car . The car was given to me with 1/8 of a tank of gas .3.6 Poor
Feb 2020
Pros:
Not much. Efficiency of staff on car return.Cons:
I booked the reservation 3.5 hours before picking it up. At that time, your computerized inventory told you that you had no full-size cars at that location, nor at the 3 other closest locations. So it was completely unethical to accept the reservation, even to quote a price. After 20 minutes and no progress, I finally agreed to accept a Ford F150. The seats are so high that the top of the driver's door is closer in height to the seats than on a true full-size car. I'm just over 6-1, but with short legs and the length of someone 6-4 or 6-5 from my hips up. It was an uncomfortable form of limbo that I needed to use to get in and out of the truck. It will take a few days for my back to recover. Also, the Ford 150 XLT (I think, maybe XLF) is well over 9 feet wide, and of limousine length, making it very difficult to park. Indeed, it didn't really fit in our driveway, either length or width, and we are not allowed to park on the street.10.0 Wonderful
Aug 2019
Pros:
The staff was amazing when I dropped off the vehicle rather than when I picked it up.Cons:
Be more bubbly and courteous when helping customers out the whole process of picking up for me was awkward.8.4 Very Good
July 2019
Pros:
Staff was fineCons:
I am always nervous about renting a car. There is always something a little damaged when I receive it. As far as I know there wasn't any problem turning it in. I just wish there would be more transparency of the documentation of the damage. Always take pictures before you leave the lot.2.4 Poor
May 2019
Pros:
The staff was friendly, and courteous. But was extremely under staffed. The van I rented ran well For the long wait time (1 hr 15 min), and all the other foul ups, the Rep gave me a gas bonus.Cons:
I already reserved online. So confirmation with the ID and credit card should all be that is needed, but it seems useless. As I had to register as if the online process is worthless. The minivan I rented, was dirty inside, & outside. It had stain marks on the seats, and carpet. The gas was not full4 locations in Emerald Hills
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Reviews
10.0 Wonderful
Jan 2022
4.4 Mediocre
Aug 2020
Cons:
They would not except my debit card. Car was not clean. Gas tank was not full. Did not have overnight drop off7.6 Good
Sept 2019
Cons:
Pickup and drop off was a little time consuming.6.0 Okay
Mar 2019
Cons:
No place to park your car. In a dealership and really slow service. Our car was not ready when we arrived.10.0 Wonderful
Jan 2018
Pros:
We got a brend new Caravan for 10 days trip. Originally it was SUV for $511.00 but we had an offer to change it for a better car without any hesitation or extra pay. Exelent service. Rep by name Carlo even drove me home after I drop off the car at the office. 12 out of 10. Highly recommended.Cons:
None5.2 Fair
Apr 2017
Pros:
I like the location and access.Cons:
I didn't like the choice of cars made available. Even though I called for a 10:00 pick up, I didn't leave site until 11:00!!. The upsale was a kill joy. You wanted me to upgrade but couldn't handle regular rental. Check out was a nitemare. Salespeople late and not helpful.One location in Emerald Hills
Yes. Based on our information, DOLLAR in Midtown is the cheapest car hire location in San Diego. It is located at 3355 Admiral Boland Way.
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