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2 locations in Harlem
Filters
Reviews
8.0 Very Good
Dec 2023
4.0 Mediocre
Nov 2023
10.0 Wonderful
Jan 2022
2.0 Poor
Nov 2021
6.0 Okay
Nov 2021
2.0 Poor
Apr 2021
Pros:
the car was cleanCons:
the sale of the insurance was a fraudOne location in Harlem
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Reviews
2.0 Poor
Feb 2024
10.0 Wonderful
Mar 2023
6.0 Okay
May 2021
Pros:
1 person working alone both for pickup and drop off. > 30 minute delay for pick up.Cons:
Car was not well cleaned and when shown to staff I was told that we are busy!!!!!!!!2.0 Poor
May 2021
Cons:
We had to cancel the reservation, customer service was horrible10.0 Wonderful
May 2021
Pros:
Very friendly and helpful staff!6.0 Okay
Mar 2021
Pros:
Friendly attendant in NYC. Car had relatively low miles.Cons:
Forgot transponder (which I prepaid for) making tollgates a challenge. Car quality (Ford ESport) was small and less than expected for “mid-size SUV.” Car shocks were poor, but got us to Chicago without other technical issues.2 locations in Harlem
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Reviews
10.0 Wonderful
Jan 2021
Pros:
Very respectful of COVID precautions, very little interaction but still friendly, helpful sales representatives.10.0 Wonderful
Dec 2020
Pros:
It was all really simple to deal with, the car was super clean and easy to drive, no issues!Cons:
Nothing.10.0 Wonderful
Sept 2020
Cons:
Newer car2.0 Poor
Aug 2020
Pros:
The staff was ok.8.4 Very Good
July 2020
Pros:
Enterprise always has great customer service and they make pick-up and return fast and easy. They are my preferred car rental agency.Cons:
Due to demand, the prices of rental cars are high right now. Enterprise was on par with other companies but my wallet still felt the hit.8.4 Very Good
May 2020
Pros:
The drop off was outstanding, and the pick up was relatively quick.Cons:
The car had not been recently washed.2 locations in Harlem
Filters
Reviews
2.0 Poor
Dec 2023
8.0 Very Good
May 2021
Pros:
The carCons:
I prepaid for gas expecting to be credited for the fuel I didn’t use. At pick up the staff asked me so many questions about extras I felt obligated to buy the gas.2.0 Poor
Sept 2020
Pros:
Everyone I encountered was awfulCons:
Renting from anyone else7.2 Good
Apr 2019
Cons:
Faster transactions. I mean it’s 2019. Scan in licence and credit card data for Pete sake. Instead of manually doing it. And dot matrix prints. Just too funny.2.8 Poor
Feb 2019
Pros:
First Avis location closes at 5pm on a weekday making it impossible to pickup a car if you have a fulltime job. Second Avis location was much better with friendly assistance. Definitely on brand that has two very different views on how to run a companyCons:
Car smelled really bad and had commercial plates, which made driving intolerable10.0 Wonderful
Sept 2018
Pros:
great customer service. new, clean car.2 locations in Harlem
One location in Harlem
Yes. Based on our information, ACE in Randalls and Wards Islands is the cheapest car hire location in New York. It is located at 124-10 S Conduit Avenue.
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