Daily cleaning, installation of cabin HEPA filters on flights from Amsterdam to Darwin
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Scores according to KAYAK customer reviews
Pros: "Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room."
Cons: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"
Pros: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Pros: "Superior standard"
Pros: "The help desk employees who helped me rebook my flight."
Cons: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Cons: "Seats after 1st hr, will feel uncomfortable"
Pros: "Helpful with our 2 year old"
Cons: "Baby change area is very small"
Pros: "The crew was very helpful and courteous."
Cons: "The flight was delayed and I decreased my time in Singapore"
Cons: "Security screening very slow"
Pros: "Crew was amazing"
Pros: "Okay in general, nothing impressive"
Cons: "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
Pros: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Pros: "Generally good Flight was operated by Silk Air"
Cons: "Entertainment score is not meaningful because of the short flight time."
Pros: "Well organized boarding, friendliness of staff, food service"
Cons: "Flight was delayed by about an hour."
Pros: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Cons: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
Pros: "Prompt and timely service"
Cons: "Food can be more tasty"
Pros: "Excellent crew, service and food"
Cons: "1 hour delay of departure"
Pros: "Flight time"
Cons: "Cabin little bit cold"
Pros: "Spacious and comfortable bed."
Cons: "The food wasn't that great. Average at best."
Pros: "Flight crew great"
Pros: "Very organized"
Cons: "Seats could be a bit more comfortable in premium economy"
Cons: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."
Pros: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Cons: "20 mins late boarding meant plane left 35 mins late although still arrived on time."
Pros: "We love Singapore Airlines, seriously it's not hard, you just have staff that care, clean comfortable air craft, good inflight entertainment. Are you listening American and British Airways?"
Cons: "Please move this service to DFW and displace the rubbish transatlantic service that is there"
Cons: "I am a vegetarian and they served a chicken piece along with my main course."
Pros: "Not much"
Cons: "Not as good as they were once"
Cons: "one of the oldest planes i ever used"
Pros: "Food was delicious!"
Pros: "Staff are very friendly and good ."
Cons: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."
Pros: "Crew was nice"
Cons: "Aircond isn’t working at seat 60 onwards. Warm. Sweaty."
Pros: "Very friendly crew & modern aircraft"
Pros: "Best serves ever will fly every time"
Pros: "Great price"
Cons: "Food is not good"
Pros: "Professionalism and friendliness of crew"
Cons: "Seat not great for my length even though it was business class"
Pros: "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."
Cons: "Same food options as previous flight Not as many movie options as the longer flight"
Pros: "To be able to bring luggage up to 30 kilo's"
Cons: "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
Pros: "Hot/Cold towels, great movie selection, more space, good meals"
Pros: "Service, food and staff were great."
Cons: "Aircraft was dated and in desperate need of a refurb"
Pros: "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
Cons: "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"
Pros: "New aircraft Airbus 350-900 - has lot of leg space even in economy class. Food was just OK, nothing special and far from what SQ used to serve to the passengers. I was very disappointed finding out that travel pack consists only toothbrush and tootpaste with socks included. No more slippers, eyes cover and no more other necessities for intercontinental flights ! What a shame for SQ to save the money on such important things for passengers. Staff was over indulging, someone would say - fake kindness shown ..."
Cons: "I didn't like the crew... They have to learn from Air Serbia staff and Turkish Airlines what is genuine kindness and politeness. And the most expensive aircompany should not be stingy and provide to passengers on intercontinental flights just toothbrush and socks in traveler pack !!! What a shame for SQ !"
Pros: "Everything was great!"
Pros: "The flight took off 10 minutes earlier and landed about 30 minutes earlier. I ordered seafood meals and the food was delicious and the service was excellent. The movies and flight info on the screen were very easy to operate."
Pros: "Crew were good"
Cons: "Entertainment system doesn't have a touch screen like other airlines. They give you ear but buds instead of head phones. Alright they gave us headphones for our young son you had to put the foam covers on yourself and they kept coming off. Not a very good selection of movies. Good is bland and not very good options."
Pros: "No issues great airline"
Cons: "All good"
Pros: "did not get the flight,because of no not given correct notice"
Cons: "don't know,flight missed..virgi s fault 100%"
Pros: "Crew was great. Apartment class was great!"
Cons: "Don't put on the airport board that the plane is boarding when it is not"
Cons: "The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink"
Pros: "My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself""
Cons: "The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time"
Cons: "Food choice for vegetarian meal was horrible."
Pros: "every thing from the new plane until arrive it was amazing"
Cons: "nothing every thing i like it"
Cons: "They need to do better on food"
Pros: "Crew and food"
Pros: "Check-in was easy and smooth."
Cons: "Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport ."
Pros: "Good news, the checking in process was so delayed as there were so many people, they made sure all who checked in, got on the plane, no hitches on the lugguages either. I got my lugguage in Singapore."
Cons: "JFK to Singapore through Abu Dhabi. The checking in process at JFK was a mess, it was a full flight. There were many people, trying checking in. Two lines, (1) checking in. (2) checked in, dropping off bags. Some of us who had checked in online was trying to drop off bags only. After waiting 1.5 hours, this line isn't moving at all, while the checking in line was moving. Tried telling the gentlemen in charge who worked there that the checked in line dropping off bagguage was not moving, he didn't really care, they made all kinds of excuses saying other people were waiting, so they were completely clueless as to what was going on. I have never experienced this ever and I fly massively each year. First and last time in Etihad. JFK to Abu Dhabi is a good 13 hour flight. NO SNACKS. SG/BA, or any other airline really has nice sandwishes, ramen, chocolate, cookies, chips. Etihad has NOTHING. Not that I snack but still with a 13 to 14 hour flight, airlines should have something to eat during long flights. Really. Etihad who brands and advertises brilliantly, was extremely disppointing to actually be on the flight."
Pros: "For a 15 hour flight out was fine. The food is good."
Cons: "Bathroom lines were usually long. Appears a few were not working."
Pros: "The flight attendant attending to seat Numbers 19 J, 19 H and 19K is especially nice. Not the coldly professional practiced niceness but warmly professional."
Cons: "The seats are small with less gap to the next row The food can be better"
Cons: "If anything it would be the terminal 1 lounge at Abu Dhabi airport. It is pretty poor compared to the other lounge."
Pros: "The crew was gracious and the dinner delicious."
Cons: "Cramped seating"
Pros: "Nice 777"
Cons: "Quality of the food very bad"
Pros: "The air staff were so good!!! So friendly and so attentive!!"
Pros: "Not much. Free shower at the airport was welcome."
Cons: "Abu Dhabi airport is poorly designed, crowded and confusing. For some bizarre reason, we had to exit the boarding area (we had arrived very early), and then re-enter at the end of a VERY long line, then dispose of the water we had bought AFTER we had already gone through one set of security checks, to have another bag search inside the boarding area. (???) For a 14 hour flight, you might expect a bit more in the line of amenities (like the Singapore Airlines pamper kit). It’s also nice to know on a long haul what you might be eating (a la Singapore Airlines menu card), but not on Etihad. Also the movies on offer through the entertainment system were a bit stale and dated. They also had no arrivals cards in English, and finding them at Sydney Airport is a nightmare. (Why do we still do the stupid things, anyway?) Then, to top it all off, after a tiring flight, Sydney Airport put on their best demonstration of appalling and confusing crowd control at the baggage carousels and getting through customs. Used to think Etihad was a quality experience, but it doesn’t seem so any more."
Pros: "Nothing. Would never take this airline again. And would tell everyone to never take this airline."
Cons: "I checked in 10 hours early for my flight and no one told me that I was bumped out of my flight because they were overbooked until one hour before takeoff. Then a gate attendant had the nerve to ask me if I was Vip. When I said no, she said she couldn’t help me and I had to wait for the next flight which was the next day. When I complained to a manager, they let me through security to get on standby for the flight and I was the last one to get on the flight. Their service is awful!!"
Pros: "The crew were outstanding."
Cons: "They only had two choices of food: either vegetarian or chicken. The number of dishes were small as well. The “salad” was horrible."
Cons: "food was not up to standard. i pre ordered but they said they did not have. Also passengers do not have to freeze all the flight time. i told them 10 times to reduce the blower and increse the temp. People were getting jackets to cover them as it was very cold. NO NEED FOR SUCH LOW TEMP FO SO LONG TIME very discomforting"
Pros: "Crew was helpful mostly. They at least tried to be helpful but we always had to ask for water even though it was a 12hour flight"
Cons: "Bad food, no proper boarding process at Abu Dhabi and rarely bring water."
Pros: "timeliness, in-flight entertainment, food"
Pros: "timeliness, in-flight entertainment, food"
Cons: "Etihad has gone downhill over the past few years and please consider this carrier as your last option for travel. They are simply not worth the money you save, considering the pain they make you sit through. Extremely poor service from the staff and they offer little to no option to you if the flight gets cancelled. They were not willing to accommodate my request to reroute to a new destination (which actually is cheaper than my original destination) as i was about to miss my consular appointment due to the flight cancellation and this was the only way I could make it. They outright said it's not possible, didn't even check if the flight to the new destination has availability or not. The staff especially at Heathrow is a joke, don't even bother reasoning with them."
Pros: "Decent plane Decent food Decent service"
Cons: "Abu Dhabi Airport Is The worst! Going through the transit area is hell. The wall of people extended out of the hall and up the stairs. Shear hell"
Cons: "Leg room not good"
Pros: "Great staff"
Pros: "Very courteous and professional crew"
Pros: "Excellent crew"
Pros: "In time"
Cons: "Crew not helpful . Same with food not enough ):"
Pros: "I expected the same amenities that I had on the incoming flight, but it was not comparable for me. It was a different plane perhaps. Well, fine. But for an average woman to have the man next to me bodily impinging was beyond uncomfortable."
Cons: "I was in the center seat and I am not a large person. That this flight did not give me even the minimum body space. Perhaps it would make sense to offer a travel class where, in advance, one might choose a larger area but not as large as under business class. At least economy plus. Please!"
Pros: "Enjoyable,normal everything"
Cons: "Tight seats"
Cons: "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."
Cons: "Baggage ground staff behavior is very bad"
Pros: "Awesome service, smooth flight , great staff. Very spacious"
Cons: "My luggage got damaged, but it's being taken care of."
Pros: "No one help me from beginning to end. They provided foood only if you ask 5 times"
Cons: "Lemo services"
Cons: "horrible flight attendants. no one offered me a drink once and it took a horrendous amount of time once i got up and asked"
Pros: "I was pained to see so many passengers hassled at checking time by the crew. When carry luggage with same dimensions was allowed on onward journey how can it be oversized on the return journey? I was asked to refer the website for dimensions and tod that Ethihad does not use standard carry on baggage size. Some passengers were forced to buy new carry on luggage at the airport. It is pathetic service in my opinion because the airline put so many elderly passengers with no knowledge of English to a lot of heardship."
Pros: "I got upgraded to business class on this flight. This isn't something I can afford to do, but I will tell you it is substantially better."
Cons: "Cabin luggage with sensitive/delicate items were forced to be checked in for 2nd leg of the journey. Cabin luggage upon retrieval at destination was scratched/dirty and one glass item inside was broken. Recommend Etihad provides complimentary luggage wrapping to prevent such issues. Additionally, crew was unable to manage noisy kids, and a request for ear plugs was ignored. Recommend Etihad provide affected travelers with ear plugs to manage the noise, and that the crew undergo training to better manage problematic parents w/kids."
Cons: "The remote control for the in-flight entertainment system did not work."
Pros: "It's a long flight, I don't know how you could improve the comfort factor. The crew were friendly and helpful."
Cons: "More water needs to be offered."
Pros: "Etihad's cabin crew were superb; very attentive and nothing too much trouble. Food and wines delicious, cabin immaculate, seat/bed very comfortable. A great flight on their fabulous A380."
Pros: "The email info The on board entertainment The food The delivery of luggage due to change of planes"
Cons: "3 hours delay without information Seat size Leg room"
Pros: "Flight got deleted, no intertaimente, no food or snacks. Maybe because is a very short flight ?"
Cons: "The attitude of the staff on the time of boarding in."
Cons: "On flight, the staff seemed to care little for even the smallest of request. On a 15 hr flight from Abu Dabhi to Chicago, I asked twice for coffee, once for juice and once for sandwich, and each time the staff told me to wait, once they were busy, once they were going to serve food in 45 minutes and once the sandwich was put away (I repeat, "put away"). My wife asked for mango juice, and they said, they do not have any left, they only had apple and orange juice. Within 10 min when they replenished the cart, they had mango juice. It seems that they were just plain lazy to do even to cater to the smallest request."
Pros: "There is no single thing to like. Flight is delayed rudiculously and the seating is pathetic. Not a single penny worth for the money we spent.. Etihad sucks.."
Cons: "There is no single thing to like. Flight is delayed rudiculously and the seating is pathetic. Not a single penny worth for the money we spent.. Etihad sucks.."
Airlines flying from Amsterdam to Darwin have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Amsterdam to Darwin
Masks required on board, masks provided on flights from Amsterdam to Darwin
Social distancing seating
Middle seats unavailable to book on flights from Amsterdam to Darwin
Testing for antibodies, testing for symptoms for flights from Amsterdam to Darwin
Waiving of change fees. Search flexible flights from Amsterdam to Darwin