It was confusing because I got a notification that my gate was changed when in reality it wasn’t
It was confusing because I got a notification that my gate was changed when in reality it wasn’t
It was ok for the most part, it is missing something
Tough flight with turbulence… I was told by a fellow passenger that it is common. Nonetheless, very stressful. Cordial staff.
Our yoga retreat was cancelled and besides not refunding is, they would not even let us change dates or locations. As a matter of fact they wouldn’t even talk to us and kept referring to the travel agent, who said they couldn’t change anything and it was up to the airline to do so. They passed the buck until it was too late to do anything about it. Avoid Latham and Budget Air for your travel plans.
The customer service was excellent! Check-in, baggage check-in, boarding, the flight went very smooth.
The flight was delayed instead of leaving at 11 it left at 12.20
It was delayed several hours which delayed our connection in Denver. Not happy.
If United expects people to use their own devices for entertainment they should put charging outlets in each seating area. I arrived with 14%battery power. That is not good when you arrive anywhere and need to communicate for transportation.
Flight crew and pilots did great. Flight way delayed due to a part needing replacement. Based on what the pilot indicated- the maintenance crew could’ve resolved this more efficiently than replacing whole part- and taken less time
We learned certain countries (a few) require a notarized letter from an ex to give permission for children to travel to those countries with the other spouse together with birth certificates. To find this out one hour before flying—not good. Nowhere is it documented by the airlines though they require it. Make sure about all documentation required.
The male air hostess was rude and didn’t even offer me a drink. Poor customer service!
First, the bathroom was horrible. 2 bathroom stalls at a gate and no soap to wash our hands. We were sitting at the gate for an hour before they decided to check our particulars. The line was long. Boarding was chaotic. Once we boarded, we were put on the bus in the rainy and forced to stand like sandwiches in the bus. All this occurred on Christmas Day.
The 787 Dreamliner was probably the smoothest aircraft I have ever flown on. Made for a lovely trip
The flight was clean and on time, the crew were all very nice and we got the seats we booked. Plenty of food and beverages. The seats are too close so it’s very difficult to try and sleep comfortably.
Brisbane (BNE)Australia
Buenos Aires (EZE)Argentina