Good flight. The food was served a bit late, hence a hurry to finish before landing. Excellent crew and service
Good flight. The food was served a bit late, hence a hurry to finish before landing. Excellent crew and service
They made me check my carry on even though there was room We un boarded in a strange way but overall it was good
In general good, but the machine seems to be long in operation and some functions were restricted as e. g. Adjusting of seats.
Seating cramped; close to toilet, foul smelling and noisy, very unhygienic and disease risk Free and paid Wi-Fi NOT accessible at all - misleading advertising Very expensive sunglasses disappeared from back seat pouch. Coffee disgusting and cold
It seems paying premium economy does not make difference with economy. No priority boarding, not worthy paying extra$$$ for premium economy.
Wonderful service, planes and interior in great condition, very pleasant experience
A pc of cake or biscuit at least. The airport was like a maze need to take another bus to the main terminal to immigration.
The seat comfort, the food and of course the crew, they made you feel welcome and relaxed 😊
The overall operation needs to be improved. The in-flight services took forever and sometimes ran out of options.
Very slow check in. Food poor and some of the special meals offered were not available. Luggage then didnt arrive and still waiting for news 48 hours later
Following a marathon flight riddled by delays and changes from Santiago, Chile, my flight to Melbourne from Sydney was on schedule but I was transferred to the next flight. The reason by ticketing and the floor manager was I missed the entry to flight by one minute! That's right, the emphasised that if I was 1 minute earlier I would be on the flight. I asked what was the point them emphasising 1minute overdue and how that helped me or the situation. They didn't care at all. Replying that if it was one minute earlier they would've done something and smirking delivering the information. Australian's do call Australia home, Qantas calls Australian's suckers.
1) crackly headphone jack 2) one of the emergency seats recline. Usually second row does. But in this case neither did 3) food was scrambled eggs or fruit. 4) fruit should not be the option to eggs 5)miserable unpleasant crew not a smile. Thought that was a virgin thing
Qantas are unable to service and unfit for purpose, they cannot transport Australians on time to overseas destinations. On top of the inflated ticketing, the Sydney flight to Santiago was impacted because the plane was delayed arriving and then further bungling by Qantas admitting the ground new ground crew in charge of cleaning were not trained. The impact on passengers with connecting flights was tremendous and long ques of frustrated passengers waiting for rescheduling. **Qantas has become the Australian Spirit of disappointment**
The staff we fantastic and seemed to work very well with each other
Business lounge in Melbourne mediocre. Look at Emirates or Qatar, Qantas! Great friendly crew. Food was good but Emirates is a level above. Business seat good. But can’t compare to Qatar. Main reason for booking Qantas is loyalty and terrific connection via Perth to LHR.
I was pleasantly surprised with my flight to LA with Qantas. Although seats were not the roomies, service was excellent.
The service and smooth landing. Food was delicious and the staff was friendly. We arrived earlier than scheduled.
Wonderful crew, good food. Absolutely loved the wine spritz and wish I could buy it!
Don’t like last minute airline change. Not able to choose seat earlier.
It's only a short trip from Sydney to Melbourne, which i have done many times. The trip met my expectations
Continual rescheduling of flights, inflight entertainment system did not work, staff not pleasant to interact with.
So far pal express is much better than Cebu pacific in terms of customers service and in flight crew. And on time departure and arrival . Especially if you're taking airbus 320 plane . But the small aircraft like bombardier . It usually delayed .
Biz class is way below what other airlines offer. The food was mediocre at best. A WiFi was intermittent and movies were dated. Honestly the best part of the trip was that the Mabuhay lounge in SFO was closed and they gave us pass to Air France lounge. My advise, fill up there before boarding plane.
The return flight has been a nightmare. I am stuck in Singapore right now because PAL has not managed to resolve my return to Manila. The engine blew up on take off
Not leave 12 hours late. This airline is horrible always late does not refund upgrades for cancelled flights inept counter staff.. needs to be shutdown
The food was good but could be better. Also, less salt would be nice.
I like the non stop flights…..saves you time. Just the food at the economy…..i wish they make it look appetizing. But otherwise, i would still fly with PAL.
I was thrilled with this flight and look forward to flying again with Philippine Airlines in the near future…thank you
Good one is its safety. Taking off and landing are good. The bad parts are the managements at airport, especially in Manila. It's horrible.
Flight was delayed. What’s better is if the flight stay on time.
Brisbane (BNE)Australia
Jakarta (CGK)Indonesia