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Two crews were talking right in front of me without really paying attention to me, and I found that a bit rude of them. I would have preferred them to be more professional and quiet.

Boarded almost 48 hrs later after a scheduling change on my initial flight that was not communicated either by kayak of SAA.

I had booked a ticket for a 6:40 am departure in July 2025, but it appears there was a change to 8;00 am, which meant I missed my connecting flight which departed 10 m minutes before I landed. I had seen this problem only the previous day and try to resolve it with South African air, but they are very uncooperative on the phone. All they could say was all flights were fully booked and I ended up buying paying $2,000+ to secure a ticket for my family to ensure we got out of South Africa by Monday, which am currently pursuing with the airline.

Excellent airline. Even with 1.5 hour flight, we got light meal on board

South African Airways on the outside, a very old shabby Qatar Airways plane on the inside

On time flight; otherwise not impressed by the check- in- purchased business class and the aircraft was downgraded; no refund given for the difference. Told I could access the lounge due to the above and was questioned by the lounge check- in person who was not friendly

Flight was cancelled with no notification until I reached the check-in desk at the airport. I also got downgraded and they lost my luggage.

Very bad, Linda the hostess was very rude all the time

I think more immigration officers at Or Tambo- I spent 90 mins in a queue before I can assisted and most people missed their appointments and meetings

At the last minute as I boarded the airplane they made me check my carry on bag. When I arrived my Apple Watch, sunglasses, and medications had been stolen. I find this absolutely unacceptable. I will never fly with SAA again.