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KUL - JKT

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Good to know

Low season

AprilBest time to beat the crowds (18% less expensive on average)

High season

DecemberMost popular time to fly (18% more expensive on average)

Average price (return flight)

$119(avg. price over the last 2 weeks)

Good deal (return flight)

$111or less

Good deal one-way

$94or less

When to book flights from Kuala Lumpur to Jakarta

Estimated return price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $94 or less one-way and $111 or less round-trip.
  • The cheapest flight from Kuala Lumpur to Jakarta was found, on average, 36 days before departure.
  • Book at least 2 weeks before departure in order to get a below-average price.
  • High season is considered to be November, December and January. The cheapest month to fly is April.
  • Families travelling to Soekarno-Hatta International Jakarta Airport (CGK) with small children will be pleased to know that the airport is very child-friendly, with several play spaces located in all three of its terminals. There are also parenting rooms available in all terminals.
  • Kuala Lumpur International Airport (KUL) has its own business centre located in KLIA and is equipped with laptops, printers, scanners, secretarial services, and mail services for all sorts of business needs.
  • For Muslim passengers wanting to pray either before or after flying, both Kuala Lumpur International Airport and Jakarta Airport are home to several prayer rooms. At Kuala Lumpur, these rooms can be found on all levels of the Main Terminal Building, in the Contact Pier, and in the Satellite Building. At Jakarta Airport, prayer rooms can be found in all three terminals.

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Top 5 airlines serving Kuala Lumpur Intl to Jakarta

Scores according to KAYAK customer reviews

8.6
Singapore Airlines
Overall score based on 3,886 reviews
8.8
Boarding
8.5
Comfort
8.9
Crew
8.6
Entertainment
8.3
Food
Airline reviews

Pros: "The whole Business experience on SQ"
Cons: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ036, I occupied seat 15 A (mono, aisle-window): I did not understand the reasoning behind this layout: Seat facing straight the front of the aircraft, but not enough space to stretch the legs, and limited height for the footrest, feet getting hurled against a ceiling very quickly, and also footrest only on one side = one foot. The deep cavity, that is probably meant to house the lie-flat disposition, is at a 45° angle with the general direction of the seat. I am 77 and not in any way a contortionist. I decided that the best course of action was to remain seated for the duration of the 14:30 hours, flight without extending my legs. Maybe the crew could have explained how the passenger is supposed to fit into that weird design, but I did not ask, afraid that the demonstration might reawaken chronic shoulder and hip pain. I would be glad to read (not test) how this configuration is supposed to convey the sense of comfort expected from a Business Class ticket. It did nothing of the kind for me."

Pros: "Clean cabin and good service"
Cons: "Not every body is doing extra miles to make customer happy"

Pros: "Smooth boarding"
Cons: "If they could serve a light snack would be good"

Pros: "Overall, the staff was amazing, so as the food and cleanliness"
Cons: "The space between the seats in economic seat"

Pros: "Very comfortable; excellent service"
Cons: "Food"

Pros: "Amazing crew. Seat needs more padding."
Cons: "Memory foam seats"

Cons: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."

Cons: "NA"

Pros: "Movies selection is great. Seating space is comfortable."
Cons: "Boarding process could’ve been smoother"

Pros: "Crew will try there best to help you in anyway"
Cons: "Missed my connection so lost bags . Took 2 days for them to get to me."

Pros: "Seats are spacious even for economy class."
Cons: "None"

Pros: "SQ always the best service"

Pros: "Excelent"
Cons: "I recomended yo my friend"

Pros: "Crew , announcements were restful , not loud and blasting like some airlines"
Cons: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."

Pros: "The food selection, there is several pre-order meal based on diet or your religion"
Cons: "The seat pitch at least 33""

Cons: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."

Pros: "Amazing crew."
Cons: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."

Cons: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"

Pros: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."

Cons: "I liked everything"

Pros: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Cons: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."

Pros: "Excellent crew, service and food"

Pros: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."

Cons: "Inflight entertainment wasn't as extensive as in previous years."

Pros: "Boarding, friendly crew"
Cons: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."

Pros: "friendly and attentive crew. connecting flight was a breeze. well worth the price."

Cons: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."

Pros: "Service is the best among the airlines I’ve ever taken"
Cons: "Never ever get free upgrade"

Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."

Pros: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."

Pros: "Again very friendly and efficient service ."

Pros: "Excellent service & comfort"

Cons: "Seats were bit hard without proper head rest.entertainment kiosk was not working."

Pros: "everything is perfect"
Cons: "the food on Silk Air can be better"

Pros: "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
Cons: "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."

Pros: "The service and the flight to and from Narita Airport."

Pros: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."

Pros: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."

Pros: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."

Pros: "Hard to find lounge for bclass users"

Pros: "Crew is big on service and being true professionals. Always smiling and being attentive"
Cons: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"

Pros: "nothing"
Cons: "poor ground and inflight crews hospitality poor food quality poor food variation"

Pros: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."

Pros: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Cons: "Segment Delhi to Singapore."

Cons: "Business cabin is not as good as the Air France one"

Cons: "The Manchester stopover was just a lot of standing in lines. From Manchester to Singapore, the plane was full and my seat mates didn't get up when we needed out. So, we escaped to the back for a while where we were "hushed" by a stewardess. The stewards didn't seem to like it when we were out of our seats, but 12 hours is too long to be stuck in a middle seat."

Pros: "nothing"
Cons: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"

Pros: "I enjoyed the entertainment, food, boarding was easy, crew gave a warm welcome and was comfortable"
Cons: "I'm good with everything as there was really no down side"

Pros: "Everything"
Cons: "Cabin too hot"

Pros: "Entertainment always the best!!! The spacious seat and quick check in system"
Cons: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"

Pros: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Cons: "Less confusing controls on the equipmentl"

Pros: "Double seat on economy class upper deck"

Pros: "v cooperative crew & helpful"

Cons: "Availability of livesport tv channels"

Cons: "Flew airbus 380 all the way and it was super comfortable!"

Cons: "Everything about the flight was great with the exception that the WiFi was pretty terrible and didnt work the final few hours of the flight. I raise the issue because customers shouldn’t pay $15 for it if it doesn’t work."

Pros: "Fabulous flight and trip to Australia"

Pros: "Interior of plane was very comfortable and entertainment options were excellent."
Cons: "Slow to serve food and drink. We had to wait 2 hours before being offered anything."

Cons: "Noise at the back of business Entertainment system did not work properly"

Pros: "Service"
Cons: "Nothing"

Pros: "Food"
Cons: "Seat is not comfortable."

Pros: "Crew were very professional and polite, entertainment was awesome all the latest movies, food was pretty good. Thanks for free wine and drinks. Crew were very kind."
Cons: "Though more comfortable than other flights like KLM, it was still a little cramped"

Cons: "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"

Cons: "Needs to be a bigger plane for such a long trip. Crew seemed like they weren't happy to be on the flight. One bathroom was out of commission for our 14 hour flight and limited our section of the plane to one bathroom. The remaining bathroom was very dirty and lacked supplies. When I asked for some help to have it cleaned, the attendant told me she would have to lock it down but there was already a big line of people waiting to use it. Disappointed in this flight because it was so long with limited facilities. Enjoyed other times I had used Emirates but not this time."

Pros: "My first flight with Emirates. Excellent all round"
Cons: "Nothing"

Cons: "Food was pretty bad."

Pros: "Smooth flight, courteous staff"

Pros: "Comfortable overall, not much turbulance"
Cons: "Nothing"

Pros: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Cons: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."

Pros: "Good leg room and good service. Food decent and 380 has very good stable flight even with occcasional turbulence"
Cons: "Cannot think of anything I dint like"

Cons: "in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."

Pros: "It was comfy, the crew seemed genuinely happy, and the food was good. Never going to complain about smoked salmon."
Cons: "I didn't like that my connecting flight was with another airline"

Pros: "Spacious for the kid to walk"
Cons: "For this flight boarding was smooth as my previous flight was late and an Emirates employee ran us through security and to this flight on time. For the people reading this review who might think my kid would have been messy or cranky on the flight so we were treated this way, that was not the case, she not even cried once or made a mess. Same as my previous flight with crew, Crew were so late in responses, my wife actually walked to their place 2 times to get milk for the baby. Also she was not served food at all when they served breakfast. We requested Hindu meal and I was served hindu meal and she was missed and when they served lunch she was told she has not requested prior to the flight and can only be served a regular meal, which she gladly accepted. Kid was not served any food again, so we gave her solid from our meal. When we requested some food for the baby she was given a banana baby food(Kid did not even eat it). Taste of the food was edible(Not great). Overall do not fly emirates with a kid"

Pros: "The staff was excellent"
Cons: "The wet bun for a snack was terrible."

Cons: "Emirates chairs couldn't decline recline"

Pros: "Service and Wi-Fi"
Cons: "Brussel sprouts were total mush"

Pros: "Just superb. Even got a meal on a 40 minute flight!"
Cons: "Long bus ride to the aircraft - thought we were driving to Muscat!"

Pros: "www.Web.HR"

Pros: "Food is good"
Cons: "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"

Cons: "Food"

Pros: "Cabin Crew"
Cons: "Asian Meal is not good at all"

Pros: "We will highly recommend to use this airline. We will try again to flight to any city that we know they will have connections . Is worth it to plan to stay a few days in Dubai. Is a great city , unique, different."

Pros: "Everything. The service, food, entertainment. This airline is phenomenal!"

Pros: "I liked the food and entertainment only."
Cons: "I was surprised when i got on the plane because i always hear great thinhs about the Emirates airplanes, this one was very low quality airplane, and for a long distance flights the flight must have been a better one."

Pros: "It felt comfortable."

Pros: "I love the value for the money and the friendliness of the staff--will definitely fly this airline again!"
Cons: "They ran out of a meal option, which meant that 1/4 of the plan didn't eat because they didn't like or couldn't have the other option."

Cons: "Did not get wheelchair assistance for my dad as requested."

Pros: "For starters, the seats were decently comfortable. They were wide, and offered generous legroom. The food was good: an unbelievable improvement from the previous flight (I recommend the chicken). The ICE system was impeccable. It had a wide selection of movies, TV shows, and games as well as access to the news. However, the flight's greatest perk my have been the compassionate crew. They were very helpful and friendly. They offered many accommodations, like a pizza and photo, all for free. Overall, the flight went very well."
Cons: "Although I enjoyed the flight, the only bad part was the boarding process. To start off, the departure in Milan was delayed for about 45 minutes. Also, when boarding finally began, the line was extremely long and moved very slowly. That was the only event that marred the flight to JFK."

Cons: "Crew didn't check properly the needs of other passengers,like blankets they didn't give to other passengers including me"

Pros: "The flight itself was great, though it was 4 hours delayed. The interface between Jet Blue and Emirates didn't work."
Cons: "I booked roundtrip flights in two legs, so Jet Blue, Emirates, Emirates, Jet Blue. The two airlines didn't seem to interface. In each direction for some reason, I was unable to check in online for the second flight, which didn't make sense (so Emirates there and Jet Blue back). On top of that, neither could give me boarding passes that would work for the other. The customer service kiosk took about 15 minutes to get this done for Jet Blue in JFK."

Cons: "Food baf"

Pros: "Crew and the upgraded entertainment system. Especially, the nee touch screen and 3.5 mm support in the headphone jack."

Cons: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."

Cons: "Rude and racist cabin crew!"

Pros: "Everything"

Cons: "I was not allowed onto this flight (Dubai to Hong Kong) because my previous flight (London to Dubai) was a little late, but I made it to the gate before it was closed. My fellow passengers from my flight were also not allowed onto the plane, and while we were arguing (including being told that the plane was full) other passengers from an even later flight were allowed on board! Instead I had to wait many hours in the terminal (because apparently there were no hotel rooms available!?) to get a flight to Riyadh, Saudi Arabia (!!!?) where I could get a Cathay flight to Hong Kong. This meant I arrived 14 hours later than scheduled. Absolutely abysmal service, with no sympathy and no responsibility from any employees."

Pros: "From the top to the bottom, everything was excellent except for..."
Cons: "...the boarding, which was somewhat chaotic. An announcement was repeatedly made that the final boarding call for the flight had been issued, and suddenly the entire assembly of passengers waiting before the gate stood up en masse and moved toward the gate, where we ended up standing for twenty or so minutes while the passengers were boarded in sequence according to seat assignment. I'm certain that Emirates has a protocol for gate announcements, but one of their employees certainly didn't know what it was."

Cons: "The crew wasn't as attentive to me as they were to the gentlemen on the plane. Felt a ignored quite a bit."

Pros: "Emirates flight and on flight services were Superb!"
Cons: "Bought tickets on Malaysian Airlines quota/allocation but was turned away by Malaysian Airlines counter becausw its operated by Emirates. Im a silver card holder on Oneworld ao I wanted to have less queue by using Silver card privileges at Malaysian Airlines counter but was not accepted. Had to go onlong queue at Emirates in KLIA but it was fast."

Pros: "Departure and arrival on time. Pleasant, attractive and efficient crew. Decent choice of entertainment for domestic flight. Baggage delivered after only 15 minutes of arrival at baggage belt. Overall great!"
Cons: "Passengers push from the back to leave the aircraft and don't like to allow you to enter the exit line so you also have to push your way in. Very rude and sad most travelers are so impolite."

Pros: "Crew pelayanan bagus"
Cons: "TV nya mati. Turun di tengah parkiran, naik bis."

Cons: "Nona"

Pros: "The crew did a great job, seats were ok"
Cons: "the food was not eatable"

Pros: "Crew was better"
Cons: "Improve food quality. Garuda is moving backward in quality of food."

Cons: "Food can be better."

Pros: "Food was nice"
Cons: "Small plane, crew did not help with trouble lifting putting bag in overhead compartpent (almost fell on heads), passengers with children and elderlies were not boarded first though blasted on speakers at start of boarding at gate."

Pros: "The cabin crew was great!"

Cons: "Keep going with the excellent job, Garuda"

Pros: "Good service"
Cons: "Old plane, walking distance to board the plane is so far"

Cons: "No TV on cjr1000"

Pros: "Cabin crew services very friendly"
Cons: "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"

Pros: "Quick boarding, good entertainment"
Cons: "n/a"

Pros: "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Cons: "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."

Cons: "Delayed"

Cons: "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."

Cons: "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."

Pros: "Service on board was good, Entertainment and seat comfort too"
Cons: "Too cold in the plane, chichen curry, always a risk to serve this in a plane your chef should know why. Dessert very poor."

Pros: "Garuda Indonesia is the most reliable sky-mate so far for domestic route. Proffesional and well informed if there is something happened beyond normal."
Cons: "I'm a bit get bored with the food."

Pros: "Excellent and plentiful food."
Cons: "Limited storage in business class seat"

Cons: "I purchased 3 legs of a trip on-line and tried daily for 50+ days to make a seat reservation. Occasionally, a screen would appear that stated a fee would be charged. I had no problem with that and was prepared with my credit card to make payment only to be told "oops there was an error" and the transaction could not be completed. I called the Garuda contact number in the U.S. twice and was told there was nothing that could be done from the US and I would have to take care of it when I arrived in Bangkok. I probably will never fly Garuda again so it really will not be a problem."

Pros: "Staff was great, and plane was nice. Entertainment options very good."
Cons: "Didn't like you can't use your phone to read. They make you completely put away. Not impressed by food options."

Cons: "Jakarta Terminal 3 directions are not properly set up. Confusing"

Pros: "I loved the food and the headrest bit."
Cons: "nothing really!"

Pros: "new plane list of movies"
Cons: "food quality is not good to and fro flights"

Cons: "Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport"

Pros: "Penerbangan lebih cepat dari jadwal"
Cons: "Penerbangan lebih cepat 15 menit dari jadwl"

Pros: "I loved that I got upgraded to Business. It made an exhausting journey home more relaxing. And the crew were lovely, kind, and helpful!"

Cons: "Flight was delayed by more than one hour."

Pros: "Crew always courteous"
Cons: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Pros: "Organised, well turned out, polite and efficient, a refreshing change to British Airways"

Pros: "I met with a best friend whom I didn't meet for a decades, and he was I the same GA flight but not a member of GFF. Lounge Team give me a courtesy access so we can have a quite discussion in GA Lounge"

Pros: "Garuda Indonesia is just a very good airline."
Cons: "The bad things is the luggage handling at smaller airports."

Pros: "Orderly, on time, efficient boarding"
Cons: "The meal"

Pros: "Nice to have food and good entertainment on an affordable flight"

Pros: "Airline crew on all segments were professional and friendly. Meals were plentiful and tasty. Thanks for getting us there and back safely."

Pros: "Pretty on time"
Cons: "The food is bad"

Cons: "Meals was iffy"

Pros: "On time"
Cons: "The food"

Pros: "On time boarding"

Pros: "Customer Service text , call me to update about my flight schedule to re-confirm whether I can or not for earlier flight and they also offer for next morning flight as alternative."

Pros: "Cabin was in good size, crew was friendly and professional, in flight entertainment was top notch."
Cons: "Boarding was late. When we got to Soekarno Hatta, it took a while before they could open the door of the plane and let everyone out because they were waiting for some equipment (the stairs i'm guessing). Then they put us in a bus which took a loooong time to get to the right terminal. I was sick at that time so this was very inconvenient."

Pros: "The ground staff, the inflight staff were great with outstanding service and care for passengers."
Cons: "There is nothing I find not liking."

Pros: "The crew were very friendly and professional"
Cons: "Plane was a bit old and Didn't have USB port to charge my phone. I always like it when I can charge my devices on board so I know I have full battery once I get off."

Pros: "Everything"

Pros: "That it was all trouble free very simple to book and everyone was very helpful."
Cons: "All good!"

Pros: "Service onboard as usual was excellent"
Cons: "Late arrival of the aircraft resulted in 40 minutes delay of our departure time."

Pros: "Service on board as usual friendly and professional"
Cons: "Flight was delayed for 30 minutes due to late arrival of the same aircraft from Jakarta"

Pros: "Professional Crew and Excellent Customer Service"
Cons: "One hour delay"

Pros: "The hospitality was so genuine and wonderful on Garuda. Highly recommended."

Pros: "Luxury and spacious toilets"
Cons: "Amount of food was not enough from Hong Kong to Abu Dhabi."

Cons: "Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay."

Cons: "Worst food i ever had in flight..please organize goid caterers"

Pros: "This crew was better that last flight overall"
Cons: "Better seating arrangements"

Pros: "The food was good."
Cons: "The legroom was inadequate."

Pros: "Helpful crew, great bathrooms"
Cons: "More organized boarding & more AC in the back of the flight"

Pros: "Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good."
Cons: "Food can be better."

Pros: "Planes were good with good leg room"
Cons: "For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited."

Pros: "The food and the in-house entertainment"
Cons: "My co passengers."

Pros: "Clean & tidy planes. Good service. Sufficient legroom for me - I'm six foot two inches tall & the 787 was great. Much more room than the airbus we flew to Athens on from Tel Aviv."

Pros: "Not applicable"
Cons: "Lack of ability to cancel"

Pros: "Short Leg, Crew Happy, pilot very informative, food was good, until the next flight (long haul) I got the same food. 2 seats together at the very back row. Checkin and boarding were fine"
Cons: "The toilet flushed when I was still on the toilet seat. Happened again on the long haul sector. The take a very long time to switch on the entertainment and turn it off as soon as decent commences- so if you have air traffic problems - it could be off for an hr before and after takeoff and landing. unnecessary as most people have their own headsets as well. We"

Pros: "The organisation of the crew & their amability was very Good"
Cons: "I didn’ t like the food bcs of the rice Rice & rice again & especially the dinner it was only spicy rice"

Cons: "The experience with travel agent (vayama) was worse than etihad, everyone know that etihad is not the same level like before, but booking through kayak- bayama was the worst where they didn’t reply on all my emails/ even wheb they did they didn’t answered mg questions, they couldn’t help if i want to book my seat or change my return flight. This is not my fiest time to use kayak app but this time was thr worst and it changed my mindset about travel agents, unfortunately my friends were correct when they said to book directly through airline not kayak..!!!"

Pros: "The staff were great and very nice and helpful. It was very quiet in business class and we enjoyed that as economy was really crowded. The business class lounge was nice but needs a quiet area where people who have long layovers (like us) can lay down and have a darkened room for a bit of rest."
Cons: "The seat I was in was very hard and definitely needs more padding. My but was killing me during the flight but the cabin crew helped me by gin I got me 2blankets to fold up and sit on. The pillows are way too big and hard. I recommend paring them down the size they currently are. I was in seat 7-E. The business class bus was last to come so we waited for a long time to get to the plane. Most of economy was boarded before us. But not really a big problem as we did get on the plane with no problem."

Pros: "Had the front seats with legroom on a 380, significantly quieter there than in Business on a 777 Was out of Heathrow within 40 mins of landing, usually a lot longer!"
Cons: "Food was minimalistic, bkfst and then a chicken sandwich on a 7 hour flight..."

Pros: "Entertainment and crew great. Enough food at proper times. Plane clean"
Cons: "Wish they had earlier check in for a 777 flight."

Pros: "MUTTON WAS EXCELLENT"
Cons: "SAME MOVIES BOTH FLIGHTS"

Cons: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."

Cons: "Food service needs to be faster due to length of flight."

Cons: "Crew was not as attentive as Emirates Airlines."

Pros: "I really hate it bad food and foof poisoned snd blood vomited"

Cons: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"

Pros: "Boarding at Abu Dhabi"
Cons: "Arrival terminal was changed , baggage took two hour to come missed my second flight because of this."

Pros: "Was impressed with the entertainment, informative and comfortable"
Cons: "It is imperative that the crew insures that the safety measures and instructions are adhered to... But I must say it wasn't so... For instance a passenger in my ile was busy on the phone while we were preparing for for take off... And he wasn't the only one... Unfortunetly... Safety before all... Thank you... Will fly with you again..."

Pros: "Good food and vegetarian options"
Cons: "Not very good movie options"

Pros: "nothing to like about. sorry i wont be taking etihad airways."
Cons: "poorest customer service. my family members, friends and myself wont be taking etihad flight."

Pros: "The flight was perfect the flight attendants was also up to scale thank you very much for the nice flight"
Cons: "The fly agency supposed to advise me a hotel inside the airport I asked to be inside the terminal so I had to cancel the booking in there and lose money because the hotel they advised me was outside the terminal not inside"

Pros: "Everything was perfect...seats crew food accuracy"
Cons: "Nothing"

Pros: "flight on time easy custom clearance at Abu Dhabi"
Cons: "food, perhaps could offer alternative for dinner."

Pros: "Not like trans Atlantic flights"
Cons: "Some crew were mean"

Pros: "Immigration at Dubai saved some time."
Cons: "Food was not good."

Pros: "the Kul-Auh was fine on the A330, food average."
Cons: "Refreshment service was minimal"

Pros: "The flight attendants made hand-made Easter cards for all the children on the plane! It was a really nice touch and I've never seen anything like it on another airline."
Cons: "The airline changed our return date for 2 days later! When that date wouldn't work for us, we were re-routed through Chicago with a connection back to SF. The flight times were then changed two more times, and our seats were moved from aisle to middle seats. I do not recommend flying Etihad if you have a schedule to keep to."

Pros: "Overall flight experience was good, but the ground staff need to be more real time responsive and should own responsibility."
Cons: "My baggage is still missing and no one is responding to number presented on the sheet in Chicago, very bad. Please get my baggage to me and be kind to the customers in aftermath of the services."

Pros: "clean toilets"
Cons: "breakfast food was more oriented toward near east taste than western tastes. Very bumpy ride,the pilots should have tried to go around turbulence or reduce speed,etc."

Pros: "Is very nice is on time on everything ...."
Cons: "Everything is good"

Pros: "The service. The crew got things done effortlessly."

Pros: "The bathrooms were stinking after a couple of hours and the flush stopped working. Otherwise, good food, attentive staff"

Pros: "The A380 aircraft is an absolute delight to travel in. Makes the flight very comfortable."
Cons: "The crew was quite unfriendly and refused to provide any additional snacks or drinks after 1st service. Very limited food menu and very little in quantity."

Cons: "Plane was not maintained at a comfortable temperature. It was just downright hot! But that was our experience with all our Etihad flights. Planes are not maintained at comfortable temperatures. Food was awful - boiled chicken taste While handing out sandwiches and drinks stewardess just gave my husband whatever I asked for without checking with him. Many times he was overlooked by the stewardesses on either side as he was in a middle seat. I did not see a single onboard crew crack a smile, robotic service. Not impressed with my first Etihad experience."

Pros: "new aircraft"
Cons: "Poor selection of beverages, poor selection of entertainment(same package 5 weeks after our outbound flight) service very average, attitude of attendants very average."

Pros: "Despite being a totally full flight, it was comfortable, with prompt food service, friendly service and good entertainment options. Gluten-free meal was good quality."
Cons: "- Dated entertainment system compared to newer Etihad aircraft. - Etihad entertainment only available in the air, not gate-to-gate like other carriers such as Virgin Australia."

Pros: "everything"

Pros: "The cockpit crew was efficient in announcing the highlights of the flight.The landing and take off was smooth and flawless.The aircraft, an airbus 321 was clean."
Cons: "The service from Abudhabi to Cochin was worse than the so called cattle class.One simple instance, the food menu which was trumpeted and given to each passenger in the economy class, had three main entrees,viz Fish/chicken/vegetarian. When the food trolley came to my seat in the mid section of the plane, the hostess with almost a desperate look told me that only the vegetarian dish was available.I told her that I definetly need the fish or chicken dish.She scrounged around and ultimately gave me the fish choice whereas all the rest around me had to do with the vegetarian fare.Why this stupidity of a grandiose menu card?...The menu list states a list of liquor available in flight in the economy class.The hostess was serving the same only to those who specifically asked for it and that too as if she has to pay for the same.What a shame on the airline.You folks can do much better than this, in the so called cattle class.Sitting in a preassurised tube for more than 21 hours to reach ones destination is agony by itself, but then getting into your flight after seeing the goodies offered are only in paper, is a sad disappointment."

Pros: "I really loved the blanket,socks and all the other accesories they provided on board!"

Pros: "Food could be better"
Cons: "Didn't like the food"

Cons: "non-terminal gate (bus ride) boarding;"

Cons: "Okay"

Pros: "Great staff"

Cons: "More food variety"

Cons: "delayed landing because of chinese reasons"

Cons: "delayed 2 times."

Pros: "A nice experience overall. Flight was quiet so plenty of personal space."

Pros: "Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time."
Cons: "No entertainment options. Little to no food service."

Pros: "The crew are ok. They should find jobs with other, better airlines."
Cons: "Flight delayed on both legs. Delay management horrible, call centre was worse."

Pros: "Average flight"
Cons: "Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!"

Pros: "Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient."
Cons: "Flight wasn't on time to and from HKG."

Pros: "The staff were very kind, the seat had a great amount of leg room."
Cons: "There was no alcohol on the flight."

Pros: "Getting out of the plane"
Cons: "getting in the plane. No working tablet. Poor food."

Pros: "Crews are nice."
Cons: "Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad."

Cons: "The airline"

Pros: "For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping)."
Cons: "Nothing."

Pros: "The service is good in general."
Cons: "The boarding process could be improved."

Pros: "The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance."
Cons: "The food is rather meh, does not stand out"

Cons: "The flight was over 5 hours delayed and they offered no compensation or extra meal."

Cons: "Cramped seats"

Pros: "Leg space and good arm rest"
Cons: "No in flight entertainment (movies)"

Pros: "The seats are more comfortable compared to the other budget airlines."
Cons: "The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies."

Pros: "I have flown Malindo before and I have been happy about tbeir customer service."

Pros: "In flight meal."
Cons: "Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again."

Pros: "Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty."
Cons: "The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight."

Pros: "Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty."
Cons: "The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight."

Pros: "Service and comfort with blanket, and entertainment movies."
Cons: "Luggage collection rather late in Bali."

Pros: "Same as previous, no fuss."

Pros: "No fuss, well organised."

Pros: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"
Cons: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"

Pros: "Ease of booking and 30kg baggage allow all included in quoted flight cost"
Cons: "Food quality appears to be falling down in variety and quality"

Cons: "Turbulence"

Pros: "Good service and good plane."

Pros: "food, service"
Cons: "nobody replaced the toilet paper in the bathrooms, when it was finished. Checking in started later than normal."

Pros: "You can check-in luggage for free. Not like Airasia"
Cons: "Delays, of course."

Pros: "The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well."

Pros: "I was very impressed given it is a budget airline."

Pros: "somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again."
Cons: "my expectations were more than met."

Pros: "Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost."

Pros: "Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!"

Pros: "Read trip advisor Will never use them again They will have an accident and it will be their fault"

Pros: "something"
Cons: "something"

Pros: "Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food."

Cons: "There are small snack & water given previously, but now only water."

Cons: "Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service"

Pros: "Nothing"
Cons: "Flight had a new schedule without prior notice We're unable to take this flight. Did not get any refund"

Pros: "Proactively checking the boarding pass to shorten que of the boarding process."
Cons: "Delayed"

Cons: "Cabin very hot. Aircond broken??"

Pros: "Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air."
Cons: "Nothing"

Pros: "Nothing"
Cons: "Evrything"

Pros: "Pretty on time"

Pros: "Good legroom and friendly crew"
Cons: "They said that they provided best quality beverages (they gave example as Starbucks), but just mineral water coming out"

Pros: "Every thing in the flight was excellent."
Cons: "Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate."

Read more about Singapore Airlines
COVID-19 information

Safety measures for airlines flying from Kuala Lumpur to Jakarta

Airlines flying from Kuala Lumpur to Jakarta have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Kuala Lumpur to Jakarta

Mandatory masks

Masks required on board, masks provided on flights from Kuala Lumpur to Jakarta

Social distancing seating

Middle seats unavailable to book on flights from Kuala Lumpur to Jakarta

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Kuala Lumpur to Jakarta

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