$318 Find Cheap Flights from Melbourne Airport (Tullamarine) to New Zealand – Compare and Save

Toilets could be serviced more frequently. They ran out of toilet paper.

It was delayed for 2 hrs. Flight attendants were not attentive.

We boarded but due to a technical issue we spent 4.5hrs on the ground waiting for the issue to be resolved

No kids provided. Instead we were told to have contacted the airline that we have kids and require kids meals. We were not the only ones who inquired about kids meals. It’s odd. Emirates and other airlines give kids meals as standard and before the adult food comes out. The rice in our meals was gluggy and under cooked. The chicken was also raw. Sadly not the best experience with Finn Air. The hostesses tried to compensate with the snacks and drinks but missed the mark by a long way. Especially when paying Emirates/Qantas prices

They cancelled our flight, rebooked, cancelled that one. We are now flying New Zealand Air and need a refund please. How do we get it?

Wifi was not operational for the whole trip. Other than this, flight was well received .

Food no so good. Extra charge to much for front seats cost me £163 then other people sat near me for nothing 🤬

Comfort and customer service from most if the crew was great. The crew reassigning passengers should consider the presence of infants when reassigning seats. Unfortunately a couple of oversized passengers were relocated next to us, making this segment a bit uncomfortable, as there was not only extra leg space required. I ended up swapping seats with my husband so our baby wouldn't be impacted. My husband travelled quite uncomfortable as the reassigned neighbour shoulder and arm ended up on my husband's seat

Seats are not as easy to move as you would hope in premium econo Y

The plane was very old and uncomfortable. Service was very slow!

- Many airports in Australia and New Zealand have no place to sit at the gate - Boarding was a little disorganized but pretty fast - Interesting food served on board. Why a New Zealand airline had 3 choices for lunch and 2 of them are Mexican and the last one was Macaroni and Cheese? - Flight Attendants are nice and helpful. - Neither of the USB charging ports for the two of us are working? Our phone drained of charge after 13+ hour flight so when landing we cannot call anybody for pickup. - Internet service was free, but connection was so bad that nothing seems to get through - Beside Internet, other entertainments were excellent

We got to experience Premium Economy from Sydney to Auckland and it was a great experience wiht Air New Zealand. The crew was friendly and helpful.

I was not even on that flight and did not even book a ticket. Kayak did a phenomenal job

Great entertainment options on the screen. uSB A and C chargers. Free WiFi! Crew were excellent.

Check in crew member was very helpful, nice and excellent service👍

Lost my luggage and brought someone else luggage to my airport.

The issue was with getting our boarding pases. There were issues with our arrangements that were made through Kayak. I am sorry to say that we will not use you again because of this. The flight itself was good and the flight attendants excellent.

Economy was much nicer on the Air New Zealand planes.

At Coolangatta International it is difficult to hear voice boarding announcements when away from screen announcements.

Boarding instructions on one leg of my journey were not well communicated at the gate (Melbourne to Auckland)

Flight attendants were wonderful, and so helpful to me travelling alone with a young baby

New aircraft and flight was running on time, but adverse weather conditions meant we were unable to land on the first two approaches. Third attempt resulted in a very smooth and safe landing.

Very good it will be my choice of airline while in Australia.

I bought flights in August and there wasn’t a flight in the system

Overall experience was good but what really impressed me the most was the care the flight attendants took of a sick passenger who was sitting in front of me. The flight attendants would come and check on her quite regularly providing her support and comfort. Brilliant service!

Very good… seems the virgin staff particularly in the lounge and in flight exceeded expectations.

The level of incompetence of this airline is truly astounding.

2 hrs + delay! Times kept changing, Onboard menu was half depleted, Entertainment wifi was N/A Overall very frustrating flight and I never slate Virgin.

When I made the booking I was not aware I had to book our checked baggage separately. As we had no checked luggage booking, I had to pay A$120 per bag (total 2 bags) so you can imagine I was not pleased. I am an experienced traveller so something needs to be done to improve the booking app,

The seats are so uncomfortable. The food doesn't exist unless you pay. Disappointed

They need to get in-house entertainment, also the charging stations did not charge anything, kept cutting off. So battery life was not long.

I liked the refreshments as the flight was short and the free WiFi. The seats were comfortable.

Overall, it was a very good experience. I would have given it a 10/10, especially based on our flight from SFO to Melbourne. The cabin crew on that flight were wonderful and incredibly attentive. They took extra care when setting up our beds so we could sleep comfortably without being disturbed. Dinner was served promptly and smoothly. I woke up quite late, when the flight was already preparing for landing, and the crew still made sure I was taken care of. They brought me English tea in a proper cup, and when it was time to prepare the cabin for landing, they thoughtfully transferred it into a takeaway cup so I could continue enjoying it along with some breakfast. Those small, thoughtful gestures made the long flight feel much more comfortable and special. The service from the SFO to Melbourne crew was truly excellent.

Loved the food and beverages available, spacious economy class, excellent entertainment

Helpful staff when I felt unwell. Qantas need to have an audio/music channel so you can listen to various music/.artists

Not great. The inflight entertainment was all on an app, and I did not want to watch a film on my phone. Also, the range of options of films was limited.

We paid for business class seats for the comfort that comes with that but couldn’t use the bathroom as it was full all the time.

Excellent plane, smooth boarding Friendly crew Clean flight till end Food can be little better

1) crackly headphone jack 2) one of the emergency seats recline. Usually second row does. But in this case neither did 3) food was scrambled eggs or fruit. 4) fruit should not be the option to eggs 5)miserable unpleasant crew not a smile. Thought that was a virgin thing

We were delayed for 7 hours. The staff and management could have organized the getting of seats on later flight earlier than 20 minutes before late takeoff. Everyone was worried and lost. Was chaos and it didn’t need to be.

Knees in back from passenger behind, limited seat pockets, no entertainment.

The Ryanair of Australia. Not impressed. Forced me to gate check my bag as it was over their weight limit. Charged me $125 for the privilege. Then said plane hold was locked and it would have to go out in the next flight, which was the following day. Explained that I was on a cruise the next day and the plane would not arrive until after the ship left, and that it would be impossible to catch up with the cruise at any point. Lady at the gate unimpressed. So to sum up they were ready to charge me $125 to lose a bag. Finally got it resolved by appealing to management, but the whole episode was not good for the blood pressure. The gate lady said they followed the Ryanair business model which means first time passengers get penalized for doing things that other airlines routinely allow.

Flight was delayed both directions but once in the air was ok. Boarding out of Melbourne is just a mess.

Delayed twice. Poor communication and people made to change gates too often.

Late leaving and desintuon board showed ‘gate closed’ when they hadn’t even commenced boarding!

It was better than I expected. Thought $5 for a small cup of tea was a bit much!

Not very good, no food and not drink ( caffe or tea). Never ever fly with jet star.

Fabulous I have no issues with JetStar great service always use them to fly

No food taken so can't rate also no entertainment so can't rate.

Plane was more than 3 hrs delayed as the only plane on that day. Had to wait 1 hrs in the plane which was very unpleasent.