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Pros: Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment

Cons: Immigration

Pros: No problem

Cons: Service can b warmer

Cons: They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board.

Pros: Everything from take off to service to landing. Was superb, real proffessionals.

Pros: Crew was friendly. Comfortable.

Pros: Everything else was good.

Cons: The boarding for priority was handled rather poorly with little communication and a bottleneck at the top of the escalator.

Pros: The food and service was great.

Cons: Boarding for priority was a bit slow.

Pros: Service and crew are great

Cons: Seats

Pros: Just a routine flight but done with perfect execution.

Cons: Nothing.

Pros: Staff was so helpful and attentive to our needs.Providing service with a smile.

Pros: The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris.

Cons: The seat padding is rather thin.

Pros: Excellent

Cons: Took long time to provide food & water.

Pros: I had a family emergency and couldn’t go. I wasn’t allowed to switch my flight or change it. Lots of money spent with nothing in return. Unfortunte.

Pros: Food and entertainment was fine.

Cons: Crew was not very organized or helpful. Need more training/experience.

Cons: The staff just took my husband and my passports while we have layover at wuhan. The Wuhan airport has nothing. The person who took our passports kinda detian us in the airport!! Is this legal? They also delayed our layover from 3hrs to 13hours layover in Wuhan airport! Nothing right about this!

Cons: I like this flight

Pros: Overall, the service is good.

Cons: There is still room for improvement. Flight attendants need to be better trained in dealing with passengers. Spend the time to "listen" thoroughly instead of saying "OK I know" & then fuffill the passengers request. Sometimes, little details matter, even they did the job right. Try to do better!

Cons: It’s a very long flight and I had the unfortunate luck of getting a broken entertainment unit.

Cons: No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers

Pros: New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Cons: Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

Cons: Chairs are small

Pros: Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing.

Cons: No inflight entertainment or, if there is, there are no headsets.

Pros: I like everything crew, etc

Cons: Nothing reallly

Pros: The inflight entertainment was great, lots of movie selections

Cons: The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines

Pros: personel provided excellent service

Cons: food was ok. A faulty entertainment system did make our flight feel longer.

Pros: Lie-flat seats in business class

Cons: 4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing.

Pros: The 787 dreamliner does an excellent job flying, with reduced cabin noise.

Cons: The passengers with a small child behind us were very noisy and bumping/pushing into our seat-backs way too much. The boarding was a bit chaotic. Defining the boarding sequence based on row numbers should help.

Pros: Consistently good

Cons: 2,hr delay - weather

Cons: very cramped

Pros: Food and comfort of the seat

Cons: The USB charger, the whole entertainment, anything on the remote including light control and bell, stopped working! I wasn't given enough attention, i had to chase the crew a few times, it was a 14 hour flight with nothing working, miserable experience. I was offered a window seat, which i hate, without considering to give me an upgrade. I was given 5,000 Qantas points, i don't know if they can be moved to my AVIOS.

Pros: The crew were pleasant and visible.

Cons: Food quality was pretty poor. It used to be so good. I had sea bass which was so dry. There were a group of 30 people travelling together. They monopolised the lobby bar and were rowdy and noisy despite requests from the crew. The flat bed is so hard, it needs a mattress.

Pros: have good lounge seats

Pros: Everything good

Cons: Nothing really

Pros: The flight was not full. . I had 3 seats to myself. So very comfortable and the crew had plenty of time to give individual attention . The flight was very punctual. Arrived 20.minutes early .

Cons: The food was a little cold .

Cons: Immigration

Pros: No problem

Cons: Service can b warmer

Pros: I Like The Flight is On Time

Cons: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks

Cons: Immigration

Cons: We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!

Pros: The flight was very amply crewed, with attentive and friendly staff. Everthing runs quite efficiently.

Cons: Maybe the only thing the tea was not hot enough.

Pros: Fabulous flight and trip to Australia

Pros: comfortable seats, pretty good food, extremely gracious cabin crew.

Cons: Lactose-free breakfast option was fish... I get that some people like fish for breakfast, but to me it was a little nauseating. Just ate around it and was fine though. Overhead air vents could be improved. felt a little plane-sick toward the end of the flight.

Pros: Patricia (cabin crew member) was particularly nice to us, and encouraged us to move to a row of empty seats so we could lie down and sleep for the second leg of our 24-hour flight. Air ventilation on this plane is excellent. Food was good. my low-lactose meal found me even after I had moved seats. overall excellent flight.

Cons: Took long time to provide food & water.

Pros: I had a family emergency and couldn’t go. I wasn’t allowed to switch my flight or change it. Lots of money spent with nothing in return. Unfortunte.

Pros: Good selection of movies

Pros: Over all everything was great, except the bags check in

Pros: The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful.

Pros: Staff was so helpful and attentive to our needs.Providing service with a smile.

Pros: Everything else was good.

Cons: The boarding for priority was handled rather poorly with little communication and a bottleneck at the top of the escalator.

Pros: Comfort and food, good seats but extra cost.

Cons: Bad value Internet in this day and age.

Pros: The food and service was great.

Cons: Boarding for priority was a bit slow.

Pros: Everything from take off to service to landing. Was superb, real proffessionals.

Pros: Crew was friendly. Comfortable.

Cons: Nothing

Pros: Fabulous flight and trip to Australia

Cons: Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????

Pros: Excellent

Pros: Flight was 80% empty, but it was amazing anyway, slept through most of it

Cons: Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying.

Cons: Took long time to provide food & water.

Pros: Food and entertainment was fine.

Cons: Crew was not very organized or helpful. Need more training/experience.

Pros: The food and service was great.

Cons: Boarding for priority was a bit slow.

Pros: Everything from take off to service to landing. Was superb, real proffessionals.

Cons: Maybe the only thing the tea was not hot enough.

Pros: The flight was very amply crewed, with attentive and friendly staff. Everthing runs quite efficiently.

Pros: Cheap airfares, direct flights

Cons: Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though.

Pros: in flight entertainment was really good

Cons: checkin luggage was terrible with more than half an hour wait although web checkin was already made

Pros: New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Cons: Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

Pros: Entertainment

Cons: Lost my checkedin baggage. Missed my connection flight from Muscat due to delay in arrival from Istanbul