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Food no so good. Extra charge to much for front seats cost me £163 then other people sat near me for nothing 🤬

Boarding for business class passengers can be improved. Also, when debarking the aircraft, Economy passengers are let off first due the way the configuration of the cabin upstairs.

Excellent comfort and entertainment. Service poor..Food average with little choice.

Comfort and customer service from most if the crew was great. The crew reassigning passengers should consider the presence of infants when reassigning seats. Unfortunately a couple of oversized passengers were relocated next to us, making this segment a bit uncomfortable, as there was not only extra leg space required. I ended up swapping seats with my husband so our baby wouldn't be impacted. My husband travelled quite uncomfortable as the reassigned neighbour shoulder and arm ended up on my husband's seat

Flight was on time. Seats (economy) were very comfortable and food was excellent. The bad thing was that after landing it took an hour to reach arrivals. We had to wait 15mins to get off the plane and then had to board a bus which moved very slowly and took almost 30 minutes.

Some Crew were distinguishably fake in their interactions with passengers.

Better boarding process at Hyderabad airport Better time management by air hostesses in providing the meals

Priority boarding for Silver and Premium Economy was very disorganised, in fact, non-existent.

Not too happy with ground staff at Dubai airport. We had asked for wheel chair, and we were told to walk a long distance, poorly organised. And then at boarding to Mumbai flight wecwere treated rudely by the local Emirates staff forced to check in our cabin bags, we told them we were transiting.

My favorite airline when traveling to the UAE. Great food and great service.