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I thought Fiji and Fiji Airways was great. Looking forward to the next trip. Baggage claim at the end went to sh...t

Everything was great . Arrived on time was smooth plane was clean. Crew/Staff was friendly and helpful.

6 hour delay and they didnt try to make up any time during an over 10 hour flight

Entertainment was not good. Seems like liquor should’ve been advertised only beer and wine was even though I saw others getting liquor didn’t realize I could. And the food to me could’ve been a little bit.

Food choices perhaps not the best. Only offered beer and wine, when it appeared other liquor was available. Entertainment wasn’t so good.

Better connections, much better cabin crews, much cleaner aircraft than Qantas, American and probably others.

Business class seats and amenities were excellent, crew very attentive. Slept well. Food good, lounge experience nice. Would fly them again. A350 aircraft excellent, very quiet.

Fiji Business Class was value for money. Would do again for a long haul flight.

Flight full. 'Volunteers' to check hand luggage. Checked hand luggage is lost

Staff was very helpful, polite, efficient. Food was excellent. Business class seat very comfortable.

Going from Sydney to London on a single flight number was very convenient, not having to worry about changing planes. Entertainment system on A380 economy cabin is very dated. Lavatories are small. The self serve refreshments have been significantly reduced since the A380 first started.

Wheelchair assistance to move through the terminals and to/from the plane door was excellent. No vegan snack on the flight, only something with salami and cheese in it.

I was thrilled with the bottle of water, blanket, pillow, earphones, and little packet of toothbrush, toothpaste, earplugs. I was very satisfied with the meals and snacks and drinks. I alao was very grateful to have a seat that backs up against the lavatory, as it made it very easy to get to the bathroom without being jumped in line, as so often happens in the airplane. Of course that was just a random strike of luck, but it really made a difference.

Good. BUT the Kayak app kept sending me wrong messages saying that there was a Gate change. That same thing is happening today.

Great. Airhostess was amazing. Dinner a little spicy! Could have had a mention beforehand about that though

My bag didn’t make it but otherwise it was a great experience.

They actually held the plane for a few minutes and had someone at the escalators from Qantas checking to see if we were almost at the gate and radioed ahead to tell them that we were on our way. We called down to the person and gave her our names, coming as fast as we could.

Short transfer time in Sydney and ground staff were excellent in assisting in clearing through a chaotic transfer security checking.

Qantas onboard service/meals has degenerated to Budget airline standard transferred to Emirates in Sydney which only highlighted Qantas decline

Left rather late but did the best to make up time..

Great. Always great service and their pilots know how to land planes properly

Plane are getting old, almost an hour delay due to technical reson , after all passenger aboard. Took 4 flight on business class this trip and all the planes had an issues. PAL need to improve their planes.

Boarding and flying on time is the most important need of passengers they did that

There was something that did not work on every fligjt. No water in business class washroom and inflight entertainment system did not work in business class.

The worstest airlines that I never had it before. I will never choose for the future

When I checked in, there was no option available for selecting a gluten-free meal. The lounge offerings were inadequate for someone with a gluten-free diet, and the staff in the lounge were not helpful at all.

Everything could better always late always rescheduled flight is worse and costs me a hotel room! The dirtiest planes I’ve ever flown on slowest to board . Just awful will never fly again with them

Flight delayed by hour for departure. No real announcements or updates until told to start boarding

I like the non stop flights…..saves you time. Just the food at the economy…..i wish they make it look appetizing. But otherwise, i would still fly with PAL.

Philippine Airlines needs to do better in giving access to wheelchair. My uncle is PWD and they let him walk to boarding. It happened both inbound and outbound flights