Book National car rentals at Cancun Airport

Cancún, Mexico - Cancun
2 Jul — 9 Jul
Cancún, Mexico - Cancun
Fri 2/7
Noon
Fri 9/7
Noon
Driver's age:

Pros

""Pickup was efficient,r was great""(in 349 reviews)
""Pickup was efficient,r was great""(in 342 reviews)
""Pickup was efficient,r was great""(in 341 reviews)

Cons

"Delay at dropoff because they couldn't find my ."(in 17 reviews)
"The second they tried to put us in would not start at all."(in 269 reviews)
"The second they tried to put us in would not start at all."(in 273 reviews)

Reviews

Overall rating5.0 OkayBased on 21 reviews
Cleanliness
5.0
Comfort
5.0
Overall
5.0
Pick-up/Drop-off
5.0
Value for money
5.0

Recent reviews

Traveller rating
5
3
5
8
0
Find reviews that mention:
6.0
typical rentalPros:easyCons:not specific to National but all the hidden "liability" clauses are a pain.Reviewed 9 Jan. 2017
review fromkayak
2.0
Car wasn't available and lot wasn't in the terminaPros:NothingCons:We made reservations early in the morning to pick up the car in the evening. When we arrived, we were told that they didn't know if there was a car available or how much it would cost, regardless of what we had reserved online, because they wouldn't honor any reservations not made at least 48 hours in advance. Furthermore, the person at the counter couldn't tell us there were even any cars available or call the lot to find out. So, the solution we were given was to take the shuttle to the lot to find out if there was a car available and what we would be charged. Fortunately, there were numerous other competitors' counters in the terminal that were able to tell us if they had cars to rent and what they would charge us and we ended up renting from Dollar instead.Reviewed 14 Jul. 2016
review fromkayak
6.4
BRING PROOF OF THIRD PARTY LIABILITY COVERAGEPros:Staff was friendly.Cons:You must bring proof of third party liability coverage if you do not wish to purchase any insurance. Our 9 day rental was to cost US$46.18 through priceline. Since we did not bring proof of third party liability, we paid over US$280. This should be listed under 'important information' in the booking itinerary. Not cool.Reviewed 2 Feb. 2017
review fromkayak
5.2
Online price did not give any indication of actualPros:Car was decent for purpose and clean.Cons:Online price was quoted as 8/day for $40 total rental (seems too cheap, right?). Actual price was over $270 with required insurances. I was not surprised that I had to pay for some insurance but the increase was ridiculous and no indication was given when reserving online (and it was confusingly explained when I got there). Would not rent from them again and probably would not reserve through Kayak.Reviewed 31 Oct. 2016
review fromkayak
5.6
Get ready for hidden feesPros:Easy shuttle to the car rental. Good carCons:You are forced into hidden fees. The rental price does not include mandatory insurance. Expect to pay 4x what you book. Checking the car back in was also a little bit of a mess.Reviewed 22 Aug. 2017
review fromkayak
4.4
Insurance RipoffCons:What Kayak and National fail to tell you is that there is a $20/day mandatory insurance charge. That turns the advertised rate from $5/day to $25/day.Reviewed 26 Jul. 2016
review fromkayak
2.0
Office closedPros:Was delayed 2 hours - until 1:00am and had to go to another agency. Will never rent from enterprise again.Reviewed 3 Jan. 2017
review fromkayak
10.0
Perfect and easyPros:Even though I reluctantly paid for the extra insurance despite having coverage through the credit card, the whole experience was easy and pleasant and I can't really complain. Everyone we dealt with was exceptional.Reviewed 30 Aug. 2017
review fromkayak
6.4
Deceiving total costPros:Automatic car with USB drives to charge smartphonesCons:The initially quoted price from Kayak was wrong and completely deceiving. The original kayak price was $196.77 vs. $520.19 total National cost with insurance. Kayak needs to better define the total cost to prevent the unexpected surprise especially when on vacation!Reviewed 10 Oct. 2016
review fromkayak
2.0
Horrible experienceCons:Our flight was delayed and they cancelled our reservation. Agent at the counter offered an alternative with another company (something nded like something under the table) for five times the cost of my original reservation. In the end we were left without a car.Reviewed 1 Jan. 2018
review fromkayak
4.0
Waited 2 hours for shuttle and paid 50% more thanPros:Car was clean, and drop off was easy.Cons:Waited 2 hours at the Cancun airport for the National Shuttle to arrive. Guy kept saying it should be here any minute. We could have walked there and back 10 times if he would have told us where it was. When we finally got to the rental car office, they told us our quote did not include insurance that was mandatory. Even though all other rental car companies did include this in their quote. Then, tried to give us a lower level car than what we booked for the same price. I was at least able to pull up the confirmation email to show the car level I had booked. After all of this, we ended up losing 4 hours of our vacation and paying 50% more that expected. Totally going with Hertz next time. Saw shuttles every 5 minutes, and quoted us a lower price at the airport and assured it was with the mandatory insurance.Reviewed 10 Jan. 2017
review fromkayak
3.2
Dishonest Staff NationalPros:nothing positiveCons:1. I reserved, via Kayak.com, an “intermediate SUV or similar” for six (6) days in Cancun, Mexico for $110.08. the reservation said that it included “all taxes and fee”. 2. When I arrive I was told I had to purchase 3rd party insurance for 50 dollar a day. When I questioned the teller I determined that the legal minimum was really $26.00 per day (6*26+ 18% tax=$184.08. This more than doubled by initial reservation price. My new expected total is $294.08, wait it gets better. 3. The first SUV they checked out did not have a working seat beat. The second car they tried to put us in would not start at all. Finally the 3rd vehicle, a minivan, had working seatbelts and would start. The AC was struggling but we had to get going so we accepted it. I took pictures of the first two vehicles but by the 3rd van I was tired and forgot to take picture with my phone for later reference/proof; this will be important later. This process took 2 hours to pickup our “SUV”. This wasted daylight as I had to drive 5 hours to Merida that afternoon. 4. For Six (6) days the van was mediocre adequate for our needs. 5. I return the vehicle with a full tank of gas; I take a video of the exterior and Interior. The attendant filled out the damage assessment as “all good” but missing the front license plate. He stated that it was a $50 US dollar charge. I didn’t have picture showing the plate there or not; so I signed the report stating such. I was willing to eat a 50 dollar charge. 6. I was not given a copy of the report showing “no damage” 7. I was not given a final bill. 8. They said that everything was fine and I would receive an email with the bill later. I never did. 9. My credit card was billed $606.08 vs Kayak reservation price of $110.08. 10. I am currently working with my credit card, Discover, who are doing an awesome job disputing this fraudulent bill. I also called National US customer service and was able to determine the extra charge was from a $300 (5000 Pesos) charge due to "damage". Remember I was told everything was good, no damage. Right dishonest staff. My advice is to search online to read the reviews prior to renting in Cancun. National is one of the worst. Taxis and Uber appear to be the way to go to avoid the bait and switch.Reviewed 26 Jun. 2017
review fromkayak

National car rentals near Cancun Airport

International Airport, National car hires

Address

International Airport

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+52 998 881 8767

Top tips for renting a car from National at Cancun Airport

  • Economy hire cars from National at Cancun Airport are around 98% cheaper than other car types, on average

FAQs about renting a car from National at Cancun Airport

  • On average a hire car from National at Cancun Airport costs $12 per day.

  • International Airport is the closest National hire car location to Cancun Airport. The telephone number for this location is +52 998 881 8767.

  • Yes