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2.0
It is a bait and switch. When we got to the rental kiosk, they wanted to charge us %50 more than the price for which we reserved the car. The car itself was not in great shape.Reviewed 6 Nov. 2021
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2.0
Cons:Final price was nothing like the offer. I feel ripped offReviewed 31 Mar. 2021
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2.0
Pros:Drop off was convenient and staff did a good jobCons:They said my car wasn’t available at pickup, and doubled my price that I prepaid forReviewed 24 Mar. 2021
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2.0
Cons:Overbooked. Never had the car. Deflected any responsibility.Reviewed 3 Jan. 2020
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2.0
They decide 2 hours before our arrival to cancel oCons:The ag ncy upon arrival decided not to honor our booking and offer us either to do a new booking 30 usd more than what was initially confirmed or they would not give us the car. This was between completly unprofessional and a clear trick to extract more money from foreign tourists! My advice wojld be to stay away from this agency and the possible scamReviewed 19 Feb. 2017
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4.0
The cheat you on the exchange ratePros:When I arrived, I was told I had to purchase their insurance, and that the insurance through the website was no good in Mexico. The rate for the rental car was $150.00, but with insurance and taxes it came $524.00! That's huge jump in price, but when I returned home, the total bill on my credit card was $604.00 because Firefly when they quoted me the bill, they did so at an exchange rate that was not real, it was actually more. I would not rent here ever again!Reviewed 4 Jan. 2017
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