5.2
Be warePros:Car was clean and reliable. I had no issues with the car whatsoever.Cons:What I did have issues with was the customer service. Once they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and doneReviewed 23 Aug 2018
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2.0
Weren’t able to rent a car!Pros:NothingCons:I reserved a minivan for our family of 6 traveling together. When we arrived at the Thrifty counter, they told me they didn’t have a minivan for me. I said I made a reservation, he told me that since I didn’t prepay for the rental(which I didn’t know was an option) they didn’t have one for me to rent. We then had to scramble and try to find new transportation to/from the airport to our hotel. I will never rent through this website or Thrifty againReviewed 7 Apr 2018
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9.2
Pros:Pick up and drop off take ages. It staff were accommodating and vehicle was greatReviewed 5 Mar 2018
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2.0
Fraudulent price scamsCons:I was very upset that Kayak advertised the rental as being $8. We reserved the car at this price, and arrived in Cancun to be surprised with a whopping amount of insurance fees which amounted to over $400. If we refused the insurance and used our credit card's insurance for the car, then we had to pay $1300.00 to the rental car company, which obviously made no sense. Absolutely infuriating to be surprised with this tremendous rate differencce, and found ourselves in a position of helplessness last minute. Would never rent again here.Reviewed 31 Mar 2017
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10.0
Simple and easyPros:They communicated clearly via email before we arrived. The rental was inexpensive. I used my Amex card for insurance and there was no pressure to buy more insurance. They simply placed the $2500 hold on my card. The car ran fine and we had a great trip! We took lots of pictures when we picked the car up and had no problems with the drop off.Reviewed 27 Mar 2017
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6.0
Cons:Basically forced us to take the additional insurance at $45 per day. If declined they wanted a $3000 deposit on the car. Never had that experience elsewhereReviewed 25 Mar 2017
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4.8
Pros:Quality of the carsCons:Time for waiting to be attended at the pickup/returns area. The price structure for the insurance where you have to leave 2000 on deposit on the carReviewed 19 Mar 2017
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2.0
You need to read the fine print.Pros:The price if it would have been the price I expected.Cons:Once I arrived at Thrifty, the price for the car was accurate, but you are required to have insurance on the rental and that raise the price another $30 per day. This was not in the reservation I saw on Kayak, or at least not that I could see. I ended up cancelling the reservation and going a different route.Reviewed 17 Mar 2017
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2.0
LiePros:NothingCons:Lie, prices not as describedReviewed 11 Mar 2017
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2.0
ClosedPros:Nothing! the location was closed, and I was left hanging looking for another car company.Cons:The location was closed, I had to get Eurocar to rent me at a higher price and back of the line...Reviewed 8 Mar 2017
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10.0
Price was real.Pros:I paid 85 cents a day. I did leave a $2000 visa security deposit for insurance but i was refunded all of it back and only paid 168 pesos total for 7 days of rental...this was including tax.Reviewed 3 Mar 2017
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8.8
Price is in the insurancePros:Good serviceCons:Rates online overly reasonable but the entire price of the car was in the insurance. Even the lowest level, just liability was over 3x the daily rental fee. Not a fun surprise.Reviewed 24 Feb 2017
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