Book Payless car rentals at Cancún Airport

Cancún, Mexico - Cancun
1 Nov — 8 Nov
Cancún, Mexico - Cancun
Mon 1/11
Mon 8/11
Driver's age:


"The was new and clean"(in 1857 reviews)
"The was new and clean"(in 1903 reviews)
"The was new and clean"(in 1851 reviews)


"Too expensive for a small ."(in 2308 reviews)
"Too expensive for a small ."(in 2216 reviews)
"Too expensive for a small ."(in 2293 reviews)


Overall rating4.3 OkayBased on 29 reviews
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Strongly recommend that you do not use Payless asPros:There was a person at the airport counterCons:So many problems. They are 3 miles from the airport which makes a difference when they overcharge by 4+ times the price i signed up for. When I told him my Amex platinum covers the extra cost for insurance he told me to find another company (3 miles back & hour wasted). I asked him to charge me in pesos he said no. Their exchange rate over 10% the going rate. Even then total was 28 pesos higher. When I told him he was going to give me a return credit I told him don't bother Key fob didn't work and when I brought it to a different payless he wanted me to pay for a new battery (when I got mad he relented). I had to fill gas tank higher than I got it. Was told I could return it anywhere in Cancun but when I did they charged me an extra 250 pesos. There's more but I just want ro say this was the worst rental I have EVER done. Totally unacceptable.Reviewed 19 Feb. 2017
review fromkayak
Rip off artists--don't use this companyPros:Staff was polite and professional despite our litany of complaints about their company's policies, airport pick up and drop off were smooth, car didn't break.Cons:We booked on Kayak at a very low rate ($7/day) for a 12 day rental, which I've found is not unusual for car companies with overstock. What was not usual was the in-house insurance rates--$52/day for 90% coverage, which was then discounted to $35/day after we complained. In many years of renting insured cars I've never been charged such a disproportionate rate. Then we were informed the office was closed during our scheduled drop off time (6am), and that we'd have to pay another $30 for the drop off. Then we realized that we were being charged in pesos, with an office exchange rate of 19.5:1, which meant the dollar amounts we discussed would actually be about 6% higher on our credit card statement. The Payless office is 2 km away from the airport, so we felt stuck and went with it, but company policies are clearly designed to draw in customers with low rental prices and then add as much as possible once you're in the office.Reviewed 6 Aug. 2016
review fromkayak
Inadequate Pre-rental disclosuresCons:Payless Car Review Mexico We were not happy customers! 1. The car had almost 150,000 miles on it and was falling apart. 2. When making a reservation, we should have been advised by Kayak that liability coverage is required by the government of Mexico. The cost of liability insurance was $45 per day while the car-rental itself was only $14 per day. That means the price was quadruple the amount we were expecting to pay. The customer should also know in advance that if you decline LDW and CDW, the car rental company will pre-auth your credit card for $30,000 US. 3. When completing the pre-rental condition report, the car rental company was not forthcoming with regard to the hidden and obvious (but later discovered) damage. 4. The area where the current condition was reviewed with the customer wasn't sufficiently lit to enable us to see all the defects at night. 5. The contract stated that the gas tank was one quarter full and we did not check this at the time of the rental. Within 10 minutes after leaving the car lot, we discovered that the tank was actually empty.Reviewed 28 Dec. 2016
review fromkayak
Mexico Payless RentalPros:Friendliness of staff, new and clean carCons:No one told me the car rental location was ten minutes away from airport. I had to call for someone for a shuttle to car rental place from airport. Had to wait about 20 minutes. Other than that everything was great.Reviewed 21 Mar. 2018
review fromkayak
Pros:Good value for the money. Some extra insurance fees which I honestly expected to be hit with at pick up. Not too much or I would have had an issue with it.Cons:Car interior could have been cleaned better. Vehicle also showing a lot of wear and age. Slow check in process for the vehicle rental counter.Reviewed 5 Nov. 2016
review fromkayak
DO NOT GET THE PRICELINE/KAYAK INSURANCE!Cons:The insurance you buy online does not apply to your insurance on the ground. Overall, a total headache. But the minivan was good.Reviewed 11 Nov. 2018
review fromkayak
Cons:No shuttle bus in Cancun. Non responsive to phone calls. Had to rent another car on the spot.Reviewed 28 Jan. 2019
review fromkayak
SchmeservationPros:It had 4 wheels.Cons:We reserved a 12 passenger van. They didn't have this and had to give us 2 separate vehicles and promised us they would bring us the van in the next 2 days. This didn't happen and we had to make contact again and FINALLY got the van we had reserved. Kayak quoted us $250 and the actual price was $680.Reviewed 8 Apr. 2017
review fromkayak
Pros:It had 4 wheels and fit our family of 4 and bags. Nice red color and air conditioning worked.Cons:Radio didn't work, Car was banged up everywhere, automatic nothing including windows, mid size car was actually only for 4 passengers. Car had over 90k miles on it. Paid at least twice the quoted amount after fees and insurance.Reviewed 29 Dec. 2017
review fromkayak
Too expensivePros:People was kind.Cons:Too expensive for a small car. Price was viven when I was in the place. I asked around and there are better rent a car options. Never rent with payless again.Reviewed 19 Feb. 2017
review fromkayak
Oldest car I have ever rented.Pros:Car had over 120K, smelled like cigarettes and seats were badly worn out. I had a lot of tire issues along the way, possibly because they were very old. This is my last time renting from PaylessReviewed 16 Jan. 2017
review fromkayak
Cons:They will charge $35/ day more for collision damage wavier and $32/ day for liability insurance. I was able to decline cdw as my credit card covers it but liability insurance was compulsory. Later I found out there are many rentals which give liability insurance for free. So check that out. Don't get Carried away by the low price. And ya they will charge 10% extra for airport rentals + 4% extra for using credit card :-\Reviewed 8 Jan. 2019
review fromkayak

Payless car rentals near Cancún Airport

Carratera Cancun Chetumal Km22, Payless car hires


Carratera Cancun Chetumal Km22


Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59


+52 998 886 0252

Top tips for renting a car from Payless at Cancún Airport

  • 25% of our users found hire cars from Payless at Cancún Airport for $2 or less
  • Economy hire cars from Payless at Cancún Airport are around 100% cheaper than other car types, on average

FAQs about renting a car from Payless at Cancún Airport

  • On average a hire car from Payless at Cancún Airport costs $12 per day.

  • Intermediate (Hyundai Accent or similar) is the most frequently booked hire car type from Payless at Cancún Airport.

  • Carratera Cancun Chetumal Km22 is the closest Payless hire car location to Cancún Airport. The telephone number for this location is +52 998 886 0252.

  • Yes