The WiFi didn’t work and the seats are too close together. Very uncomfortable.
The WiFi didn’t work and the seats are too close together. Very uncomfortable.
The flight cancellation and process for getting a new flight was not that clear. United also had some delays that were unexpected. I am the most disappointed by the fact that I originally bought a Lufthansa ticket, only to be flown by United.
Crew is way too many times on the intercom re explaining the same thing
The flight from Ottawa to Chicago took a lot longer due to DC in Ottawa. We got to Chicago and went to our gate to catch our flight. We only had nine minutes I found that very stressful.
All planes flying to Mexico City are very old. Seats don’t even have power outlets.
Textbook great flight. On-time departure and arrival, clean plane, good food, friendly flight attendants. Checked baggage delivered promptly.
My flight from Toronto was delayed but the connecting United flight waited for me 👍
United domestic flight was better than international flight. There was no switch to control Ac In international united flight. Food was also average,
Delays!!! Maintain your planes so your customers don’t have to sit on their assess for over an hour on the tarmac!! Also, United app is buggy. Videos did not load. Overall a miserable experience. Flight crew was awesome though.
I bought internet for the flight. Don’t waste your money. I wasn’t able to download a 1 Mb file from Google Docs during a 3-4 hr period. You can only use WhatsApp and email if you are willing to wait.