Daily cleaning, installation of cabin HEPA filters on flights to Kerala
An average direct flight from Australia to Kerala takes 39h 36m, covering a distance of 8333 km. The most popular route is Melbourne - Kochi with an average flight time of 31h 55m.
The cheapest ticket to Kerala from Australia found in the last 72 hours was $206 one-way, and $1,196 round-trip. The most popular route is from Melbourne to Kochi and the cheapest round-trip airline ticket found on this route in the last 72 hours was $1,651.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!"
Cons: "The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ..."
Pros: "Private cabins in business class"
Cons: "Better control over boarding process"
Pros: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."
Cons: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."
Pros: "Great service, as always. Very comfortable flight."
Cons: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"
Cons: "Headphones- only one channel."
Cons: "Excellent service !!!"
Cons: "Entertainment on the Boeing 777 suffered from access problems"
Cons: "Refund my ticket"
Pros: "Crew was friendly and seating arrangement was great traveling with 2 small children. Food was great and very tasty."
Cons: "more leg room and headphones that worked."
Pros: "crew were amazing."
Pros: "Looks that it will depart on time"
Cons: "Middle seat"
Pros: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Cons: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"
Pros: "Last row seats are never optimal but tha flight attendants were above par!!!"
Cons: "Wonderful people! Cannot day enough about the difference that makes."
Cons: "My seats from Doha to Mumbai were very uncomfortable....37EFG. The 37D was a pain stepping out and in."
Cons: "Too crowded in in flight"
Pros: "Everything was good - food, entertainment, on time."
Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."
Pros: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."
Pros: "Like before,Awesome experience provided by inflight crew, who attended to all your needs for this 4 hour long flight Made us feel really at home!"
Pros: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Cons: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Pros: "quick eficient"
Cons: "long flight"
Pros: "The best airline I have ever flown."
Cons: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"
Pros: "Smooth take off and landing."
Pros: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Cons: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."
Pros: "Excellent service. Flight on time."
Pros: "Very friendly crew. Plenty of food and options. Always coming by with snacks, or towels, or drinks."
Cons: "Seat width is always an issue in economy, but nothing unexpected."
Cons: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."
Pros: "All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure."
Pros: "I liked the organized boarding prosecution, everyone was seated by the boarding zone so there were no mess and no fight over who gets to go first in the plane. the food was good too, again vegetarian options and very good quality. I"
Pros: "Very attentive flight attendants-very courteous and responsive to all of the folks sitting in the "cheap seats"."
Cons: "Nothing to complain about in the entire process from ticketing through flight and disembarkment"
Cons: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"
Pros: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Cons: "The Oryx system lackedmin recent movies ....that's the only complaint"
Cons: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"
Cons: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"
Cons: "my breakfast was nasty and when i ask the crew who served me she was rude! i didnt eat my meal !"
Pros: "Good service, plenty of entertainment options, modern aircraft."
Pros: "Crew was great; plenty of space to stretch out"
Cons: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Cons: "Worst customer service ever seen in my 15years of flying experience. Initially charged $1000 for 3 tickets for modification of return trip - confirmed the same and tickets issued (i'm fine with this). But, after i made arrangements for new date, I got a call saying calculation error and asked to pay another $500 leaving me no choices. How can such a reputed airline have no tools to calculate the pay? Other airlines offered one-way for half of the price i paid. On top of it, online helpdek promised front line seat to satisfy me but nothing was offered even if i ask explicitly. Simply declined saying i am not in priority list. Why do they make false promises? Friends, Just don't fly in Qatar for food....."
Pros: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Pros: "The flight attendants were courteous and helpful, the flight left on time and even arrived early"
Cons: "Seat 10H, the transition from coach to business class could be designed a little better so the service carts don't hit the seat occupant when they move between cabins"
Pros: "Crew Boarding"
Cons: "Food Not so comfy"
Pros: "The entertainment was great."
Cons: "Very cramped space on a 14 hr flight. Very slow food & drink service. Toilets were dirty No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."
Cons: "The food was not as good as previous Qatar flights I have taken. Should be more meditarrean/Arabic tastes to suit the passengers."
Cons: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."
Pros: "Easy booking of flight"
Cons: "The gate changed in a Dubai without proper announcement, Ground staff should have visited the passengers waiting in the gate waiting area that was printed on boat pass and inform them to new gate. Instead they charged the passengers with no show fees and delayed departure for another 12 hours."
Pros: "flight was very empty, so crew very accommodating. boarding simple with so few"
Pros: "Everything was outstanding"
Cons: "Nothinng really"
Pros: "Landed safely"
Cons: "Screen didn’t always work"
Pros: "Loved the spaciuos seats and great leg room. Food superb!"
Cons: "Annoying passenfer who peobably drank too much"
Pros: "Excellent service and smooth take off!"
Pros: "Service, atmosphere"
Cons: "1st food was same as it was from Karachi to Dubai"
Cons: "Services must be improved as far as hospitality is. Concern"
Pros: "The journey ending"
Cons: "The length of travel!"
Pros: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"
Cons: "Did not have any non-veg food. The only vegetarian food was tasteless and not relatable for a flight to Kochi. TV and internet were struggling o keep up with user demand, crew had standard answer - try later."
Pros: "Travelled Business Class - a great experience."
Cons: "Slow to board."
Pros: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Cons: "The delay in boarding! It’s hard work when traveling with a toddler."
Pros: "Crew were excellent , very pleasant and helpful"
Cons: "Food was horrible , not much options for vegans"
Pros: "I forgot my laptop in the flight and called almost inertial but could not find it yet."
Pros: "Price, comfort, ice, food and drinks"
Cons: "I just don’t like discomfort of others moving their seat back."
Pros: "I like the food and entertainment options"
Pros: "Very comfortable flight in A380"
Cons: "Boarding at Melbourne was late and somewhat shambolic. Flight attendants did their job but not with enthusiasm or friendliness. Emirates flight attendants seem to have lost some of their enthusiasm and friendliness."
Pros: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Pros: "The food was good and the service was great. I also had a great seat in the front row."
Cons: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"
Pros: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."
Pros: "The organization at Dubai airport"
Cons: "The small plane and congested space"
Cons: "No tea only coffee. No extra drinks. Crew unenthusiastic. Fewer decent English movies. Will be looking elsewhere after 14 years of being emirates-loyal."
Pros: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."
Cons: "Didn't have a good experience in Kenya, not with flight but at the airport. Went through hell. They need to improve on their customer service. I am quite sure I am entitled to bring whatever I want as long as it's legal . But there's lots of corruption and they will mess up your reputation. But at the end of the day they want me to bribe them. I was Really upset."
Pros: "Food choices included vegetarian options"
Cons: "Boarding lines confusing"
Cons: "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."
Pros: "So roomy on the a380 Vegetarian food great"
Pros: "The service"
Pros: "I appreciate that staff disrupts passengers as least as possible, and is generally helpful."
Cons: "Food was better on the way to Dubai/Kochi but definitely not bad."
Pros: "crew very friendly"
Pros: "Comfortable seat Hostesses were professional and very service oriented - not forgetting your request. Service with a smile Very sooth flight"
Cons: "Leg space too less. Cramped seats"
Cons: "Ran out of vegetarian meals by the time they got to my seat. So I had to make do with some biscuits and bread"
Pros: "Attentive service, had a special treat for me as it was my birthday."
Pros: "Very comfortable flight. Had a few hours sleep also. Very happy."
Pros: "Excellent entertainment on a comfortable sized tv screen."
Cons: "More beverages would be nicer."
Cons: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Cons: "Not having enough chicken food by the time they serve the last few rows."
Pros: "Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers."
Cons: "Boarding was a bit disorganized."
Pros: "On that route the plane can be quite empty on the Melbourne-Singapore leg, meaning lots of space to sleep in coach."
Cons: "Food served very fast (I barely had my first bite that they came with coffee and tea and never seen again). Quality of the food was ok."
Pros: "I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on."
Pros: "MORE STAFF NEEDED ON FLIGHT"
Cons: "PRESSURE ON STAFF"
Pros: "The flight was clean and well maintained"
Cons: "The flight was delayed by 1hr 30 so missed next flight and i had to buy a new ticket"
Pros: "Comfortable cabin, attentive crew, if somewhat aloof. Food okay, but better than a 2 ounce package of salty pretzel mix for $3! All in all, quite good."
Cons: "Nothing comes to mind."
Pros: "Crew behavior, boarding, entertainment channels,food,comfort"
Pros: "The flight was lovely. The seats were much wider than typical airlines and comfier. I had plenty of space, especially for my legs. I was able to sleep comfortably for most of the flight. The in flight entertainment was also amazing. The TV's all worked and there were plenty of movie/ TV show options. It helped pass the time. It was also free which was great. All and all it was a wonderful experience. I loved flying Emirates."
Cons: "The boarding process was a bit confusing. It seemed to go by rather quick and had I not been paying attention I think I could have missed the flight because I didn't realize what the boarding process was like."
Pros: "did not get the flight,because of no not given correct notice"
Cons: "don't know,flight missed..virgi s fault 100%"
Cons: "Missing a bag , longer wait time at Abu Dhabi"
Pros: "Nothing really."
Cons: "Their time."
Pros: "I enjoyed the services, the crew and the food and beverage"
Cons: "The WiFi services. I ordered the lite service for $4.95 and the 30 mb was finished in less that 10 minutes. Not sufficient"
Pros: "Nice crew, seat reclined a lot, great food"
Cons: "Bus gate, economy passengers dumping their bags in the overhead bins reserved for business class, really sick passenger coughing their lungs out,"
Cons: "Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty."
Cons: "My seat (8d) would not recline and the hand rest would not go up."
Pros: "Flight from Abu Dhabi to kolkata"
Cons: "When I was checking in in Nairobi The lady was rude and unfriendly I have never experienced such behavior from any airline stuff"
Cons: "I booked 2 tickets but it was not allowing me to check-in as well as seat selection online"
Pros: "Not much - perhaps that we had booked the last row and only had two seats together"
Cons: "The seats were minuscule...the depth was narrower than when Id previously used different airlines. The space between rows was also compromised. I think that the Dreamliner is even more streamlined with less space so they can put more passengers on! The toilet kept flushing when seated on it! The food was repetitive - ordered Asian Veg and got almost the same food for 3 meals. The dessert was exactly the same 1 piece of melon and 2 cubes pineapple. The male crew member did not want to be there. He grunted at the passengers. He was annoyed and when clearing food trays dropped it and aI wore custard all over me and the armrest of my seat. Fortunately I had a blanket covering me so it all landed on that. He was more upset that it also splattered him."
Cons: "Boarded by bus"
Pros: "My first meal offered a lamb and rice dish with carrots and currants that was most tasty, while the second meal included a nice vegetarian rice dish. They were both very good and a good introduction to the wonderful food of the Middle East."
Cons: "I had an issue with the sound on my entertainment unit that caused it to stop every time I paused a viewing. I had to exit then return to the show, which restarted where I paused it, but it was annoying. It also would have been nice to have a solitaire card game to play online. Overall, though, the variety was well thought out."
Cons: "الملاحين غير متعاونيين ويهددون The crew so bad"
Pros: "Surprised that they have stopped giving the little toiletry packages"
Pros: "I asked for dental kit and flight crew gave me one."
Pros: "Customer service very good"
Pros: "The crew das really nice"
Cons: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."
Cons: "Seats and leg space were tight. Also the air conditioning was so cold that most people had the blankets throughout the journey. They ran out of non veg meals. The same happened on the flifht from dallas to a bu dhabi"
Pros: "There is nothing much to like about the flight. The only good thing about Etihad is the pre clearance option at Abu Dhabi that saves a lot of time after landing in the US"
Cons: "14+ hours of flying time where it can be done under 10 to 12 hours. Food is not good at all."
Cons: "Bad seats. Treat people like cattle with barely any leg room."
Cons: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"
Pros: "Easy connections ,good flight ,food"
Cons: "Check in at JFK took ages as the ground staff just didn’t bother about balancing queues versus available agents. One quueue moves fast and the other got stick . Some of the agents were novices After boarding some passengers couldn’t find place for their carry on a. They were rudley informed that they are carrying large carry ones and were threatened with deboatdong if they weren’t fast in finding alternate places for their bags"
Pros: "Good time Baggage smooth service"
Cons: "Food Crew service"
Cons: "Business class seat not very comfortable when in flat position. Chaotic boarding and very slow check in."
Pros: "Kind of similar to Indian food if possible. Thanks"
Pros: "Good airline and I like the fact that kids and seniors are boarded first regardless of seating."
Cons: "Food was horrible and most of the time there wasnt an option between veg and non veg even when the flight was mostly empty. Taste was really bad."
Pros: "I had a whole row to myself! Fantastic service, very friendly crew, and great movie selection."
Pros: "The hospitality and punctuality very co op cabin crew"
Cons: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"
Pros: "Clean well maintained aircraft. Enough leg room"
Cons: "Flight was delayed from JFK as well as Abudhabi. Inflight service was not that great"
Cons: "THIS FLIGHT WAS NEVER USED HE WAS REFUSED ENTRY INTO LEBANON AND WE CALLED IMMEDIATELY TO USE THE FLIGHT EARLY TO GO BACK TO USA AND THEY REFUSED TO CHANGE IT. WE ASK TO HAVE CREDIT ON A FUTURE FLIGHT AND WE WERE DENIED. WE FLY EMPLOYEES LL OVER THE WORLD WE WILL NOT USE YOUR AIRLINE AGAIN."
Pros: "The staff was very friendly and the food was very good"
Cons: "The seats were very crammed"
Cons: "Food choice was limited. Entertainment choices were inadequate."
Pros: "I loved that I got a free upgrade to Business class. The steward was so kind and attentive. He made the trip great! I enjoyed it all especially getting to really rest on an overnight flight!!"
Cons: "Nothing. It was all good!"
Cons: "They only had vegeterian options for the most part even when the expectation is that they would have at least some meat choices. They ran out of the meat options quickly. The crew was very nice though and arranged for a chicken meal at the end"
Pros: "Free wifi pls"
Pros: "Crew, service, more seat room."
Cons: "Chaotic boarding but that's it!"
Pros: "I like the Dreamliner , professional crew , on time boarding , takeoff and landing , respect to holy Ramadan regarding the way meals were distributed"
Cons: "Nothing honestly."
Cons: "I couldn't sleep on the plane."
Cons: "Small boarding lounge. Etihad has reserved the inferior boarding lounges for the flights to India. Boarding procedure was not well processed."
Pros: "Comfortable flight."
Cons: "I dislike how early the entertainment system shuts off"
Pros: "Very short flight, but crew was wonderful."
Cons: "I cancelled my travel plans and there is no refund for my ticket."
Pros: "The cockpit crew was efficient in announcing the highlights of the flight.The landing and take off was smooth and flawless.The aircraft, an airbus 321 was clean."
Cons: "The service from Abudhabi to Cochin was worse than the so called cattle class.One simple instance, the food menu which was trumpeted and given to each passenger in the economy class, had three main entrees,viz Fish/chicken/vegetarian. When the food trolley came to my seat in the mid section of the plane, the hostess with almost a desperate look told me that only the vegetarian dish was available.I told her that I definetly need the fish or chicken dish.She scrounged around and ultimately gave me the fish choice whereas all the rest around me had to do with the vegetarian fare.Why this stupidity of a grandiose menu card?...The menu list states a list of liquor available in flight in the economy class.The hostess was serving the same only to those who specifically asked for it and that too as if she has to pay for the same.What a shame on the airline.You folks can do much better than this, in the so called cattle class.Sitting in a preassurised tube for more than 21 hours to reach ones destination is agony by itself, but then getting into your flight after seeing the goodies offered are only in paper, is a sad disappointment."
Pros: "Take off on time. Arrival early."
Cons: "Nothing not to like."
Pros: "The boarding was fast , long queues at American emigration trip was good ."
Cons: "food was not that good although I ordered a sea food meal."
Cons: "Waiting on the tarmac for more than 2 hours for flight to take off. Missing the connecting flight to New Delhi from Abu Dhabi. Stranded in the Abu Dhabi terminal for more than 24 hours to get back to New Delhi. The airline did not provide a room to stay & forced to stay in the terminal for 24 hours. Never ever travel via Etihad."
Pros: "Great seat and crews"
Cons: "A330-300 is nice"
Cons: "No entertainment facilities available even in business class"
Cons: "very delayed flight in addition slow flying what should have taken 52 minutes ended 1 hour 20 min to add to that poor cabin crew management of Business Class disembarking excruciating slowly added another delay of 20 minutes!"
Cons: "The flight attendants didn't ask me if I need ice cream or any drink but they asked another seat of passages. It's not fair..."
Pros: "Everything on the plane was fine, and the service was great."
Cons: "Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great."
Cons: "I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me"
Pros: "Comfortable seating map"
Cons: "Food could be improved especially for vegetarians"
Pros: "Entertainment was good."
Cons: "Sadly one passenger in front of me talked loudly, for 7 hours straight, took an hour to sleep then talked again for the remaining 5 hours. Not airline fault"
Pros: "On time"
Cons: "Everything. Bad business class food. Old movies. No inflight service."
Pros: "Window seat was good for enjoy very wonderful outside view."
Cons: "It will be nice if there’s choice for vegetarian meal"
Cons: "Crew service"
Cons: "cabin not so clean, no foot rest. But crew good service."
Pros: "Having 2 seats to ourselves"
Cons: "Crew hurried;seats cramped;boarding a pin-had to take watches off;food indifferent;sat on Sydney tarmac nearly 1/2 hr"
Cons: "Delayed for more than an hour.."
Pros: "Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew."
Pros: "Excellent as well!"
Cons: "Everything good as well."
Cons: "Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available."
Pros: "Friendly crew. Comfortable and quiet flight"
Cons: "Dinner service slow"
Pros: "The crew were nice and good entertainment"
Cons: "Got delayed in kuala lumpa for nearly 5 hours with Not many updates fir us to know what’s happening then they left my luggage there and still don’t have it 15 hours later"
Pros: "Web checkin and Baggage Drop were precise which saved time. Few passengers do not matter these two (2) important features but this is efficiency to a minimum!"
Pros: "Easy and efficient boarding"
Cons: "Too hot onboard"
Pros: "Service and integtity"
Pros: "Excellent food and crew"
Cons: "Seats rather basic for business class"
Pros: "Food and hospitality"
Pros: "The entertainment, seat spacing"
Cons: "The gate"
Cons: "I wasn't aware I was in Malaysian airline, I thought it was silk just as it was when I arrived... could of been a little clearer but other then that everything was great"
Pros: "Crew seems friendly."
Cons: "Business class food is not that good. Menu were not provided so when time to take the order, we have to decide quickly."
Pros: "The flight surprisingly arrived ahead of schedule :)"
Cons: "The food, at least it was better than the food out of KUL"
Cons: "The quality of the in-flight meal (noodles and fish) very poor!"
Pros: "Malaysia airlines has some of the most beautiful women working for them. Most curteous, kind, and very personable. Beautiful. Beautiful. Beautiful"
Cons: "The long layovers with no hotel voucher from Malaysia air. That would be a big help especially for me since I travel alone. And not to familiar with hotel locations, taxis. I am concerned about my safety in another country..."
Pros: "The crew were reasonably friendly and our experience at check in was positive with an accomodating staff member."
Cons: "Very tight seating with little leg room. Meal was forgettable. Only flight where seating wasn't changed from original booking."
Pros: "I liked the crew, very polite and helpful."
Cons: "I did not like the fact that I could not check in on-line. This made that I missed half a night of sleep in Darwin because I had to check in at 1AM, flying at 4.10AM."
Pros: "Staff are courteous"
Cons: "Departure was delayed an hour"
Pros: "Routing convenience if you are heading to Kuala Lumpur."
Cons: "Business class service falls short of other comparable airlines. Extensive auction of business class seats packs the cabin resulting in full fare passengers not getting a service representative of the class fare. Wines offered could be better."
Cons: "Sorry to say the flight is always late. From Osaka to KL I had to wait 4 hours to connect to the next flight to Jakarta. Than on the way back from Jakarta to KL the flight was late again I just nearly made it for my connnecting flight to Osaka. Overall it was ok but something must be done for delayed flights."
Pros: "The boarding and entertainment..."
Cons: "The food... and the lack of announcement to advise us on the delay"
Pros: "my family and I flew one way Singapore to London (15 hours 1 hour stopover in KL) for $1600 (all 4) Singapore Airlines or BA were $1800 per person. they are nicer airlines but not $5600 better. Airbus A380 was a bit tired but service was good. pretty painless trip all in all"
Cons: "Seats feel super cramped"
Pros: "Crew was good in flight."
Cons: "The flight was excessively delayed. What was supposed to be a flight leaving at 2:25 AM left only at 4:15 AM or so. This is AFTER my original flight which I had booked for 1 AM was changed to 2:25 AM."
Pros: "The crew is friendly"
Cons: "Check in counter not enough resulting in very very long queue and check in time"
Cons: "our vegan food was not provided"
Pros: "Much better than Air Asia of course."
Cons: "I dont know about the weather condition but I did feel a rough landing. I do feel the standard of the cabin crew deteriorating. Unlike few years back."
Pros: "The food was nice."
Cons: "Nothing special on this flight. Entertainment system didn't actually work at the beginning for everyone on board and had to be rebooted. you would think everything would be thoroughly checked prior to a flight. It started to work about an hour later into the flight."
Cons: "Second flight in a row for a one hour flight and we are delayed one hour. Better just go with a low cost airline then"
Pros: "Crew were friendly and professional."
Cons: "Cue to check-in was ridiculous! Employ more staff so that the wait time is comparable to other airlines. Alcohol - why is there no alcohol on the KUL/BKK leg? I thought that this was an international flight."
Pros: "The equipment and level of service on this MAS flight was excellent. Food was delicious. Seat was comfortable."
Cons: "Though it wasn't part of the flight, the business class lounge at KUL is just a step below the excellent facilities at airports like HKG. Just a step though, mostly in the shower area. Food options were great though. And take advantage of the Massage Spa within the lounge."
Pros: "Direct Flight"
Cons: "Food was absolutely disgusting. The mash potato and chicken was completely melt into liquid. The air con continually leaking throughout the journey."
Pros: "All thing"
Cons: "Economy seating legroom could be better for long-haul flight"
Pros: "great job over all."
Cons: "All went well."
Pros: "The crew was fine"
Cons: "The flight was super delayed"
Pros: "People caring for people. We flew for a familiar emergency and the personnel on board understood the situation and was very kind."
Cons: "The flight leaving houston was delayed by over an hour due to some issue with the flight crew ( we had to wait for another captain to show up ). By the time we got back to Toronto and thru security it was 1a.m. and I had to wait until later in the morning for public transit to get me home."
Cons: "Such a long domestic flight should have entertainment in business class at least"
Pros: "Good seats, service, express baggage handling."
Cons: "Delayed on tarmac 20mins in Chicago, then delayed getting to the get in Philly, bags took 40 mins to get to carousel"
Pros: "The flight was very good and no problems were encountered."
Cons: "Nothing to complain about."
Pros: "Food could be a lot better and healthier."
Cons: "Plane was not overbooked."
Pros: "Departed and landed on time; checked luggage returned in a relatively short period of time; crew pleasant; plane reasonably comfortable."
Cons: "In order to access the bus which took passengers to the plane required going down three flights of stairs and two flights up to the plane. This made carry on luggage and personal bag difficult."
Pros: "The crew on the plane was great."
Cons: "When it was time to board the plane they didn't have a wheelchair ready for William to board. He almos fell down trying to walk on the plane. It was a horrible experience. Shame on you Denver airport."
Cons: "This airline was by far the worst I have used in years. Their staff, service and facilities need improvement"
Pros: "The international flight was very good. Staff were excellent and very friendly."
Cons: "The international terminal at LAX is terrible as far as people being on hand or being able to offer assistance on getting to your next connecting flight. Getting 30 minutes to make a connecting flight that is on the other side of the airport with noone being able to tell you where your connecting flight is is almost impossible. The in-flight entertainment console was broken and was unusable during the flight. It would work for 5 minutes then glitch and the screen would flash until you stowed it away and waited 10 minutes to try again."
Pros: "This was one of the worst domestic flights I’ve ever taken. United Airlines had a maintenance problem I’m delayed this plane by one hour every hour for six hours keeping us captive at the airport !! Horrible service horrible Airline I will try to avoid this at all costS."
Pros: "The crew service in the airplane, it was clean and the were very nice."
Cons: "The service in the gate, I tried to explained her that when the plane land in Washington My connection will be already boarding and she didn't do anything to help. I asked her to check my bags complimentary so I could be able to run and she said no."
Pros: "Great left ok time..."
Cons: "We sat on the tarmac for an hour because no gate was available! I missed my connection by 5 min. When I asked if they could do something (hold the plane etc) since I had a connection they said, “Sir everyone has a connecting flight!” Like I was asking them to move mountains. Point is, United doesn’t care about their costumers. I see them going out of business soon. They have terrible costumer service. I missed the holidays with my family and had to buy a new plane ticket on a different airline because they could not reschedule me on time!"
Pros: "On time and efficient boarding"
Cons: "Really old plane, was freezing during the whole flight."
Cons: "Poor aircraft"
Pros: "Friendly staff, bags were received quickly at baggage claim."
Cons: "40 min boarding delay, didn't have a phone charge at my seat."
Pros: "The purser was amazing. He set a high bar for personal service and caring."
Cons: "Lots of problems with seats around us (and ours) in business class. For a new airplane (787) that was surprising!"
Pros: "We've arrived just on time!! really liked the service"
Pros: "That the plane got me back to the US."
Cons: "Flight crew should learn how to smile. In general, not even vaguely friendly. Food was the absolute worse I have eaten in many, many years ( I have millions of miles of air travel). Seats old and hard and extremely close together."
Pros: "Bathrooms and seats are too small. There is no food essentially. No entertainment unless you have your own electronic hand-held device."
Cons: "See above."
Cons: "Comfort, service.., terrible'"
Pros: "Personal, friendly service from the staff. Smooth flight and perfect arrival."
Pros: "Courteous staff"
Cons: "Cramped quarters. Having to pay for entertainment. I didn't. Pretzels were only food offered. I'm gluten free, so pretzels a no-no. I bring my own bag of walnuts, anyway."
Pros: "Efficient, smooth boarding, on-time push and take off, good skill on a crosswind landing."
Cons: "Being packed into a CRJ-700 with 50 of my closest friends I never knew. Snacks are ok but nothing exciting. No elbow room (I'm not obese)"
Pros: "We traveled with 4 kids and staff was great to make the flight as comfortable as possible. 787 Dreamliner was awesome"
Pros: "Have no trouble boarding and the crew were excellent."
Cons: "Seats are to narrow and the distance from the gate to baggage claim was very long. Everything else was good."
Pros: "The food was great"
Cons: "Boarding was slow"
Pros: "Lots of entertainment options and friendly crew."
Cons: "It was just a very long trip, so the seats became uncomfortable after a while."
Pros: "I finally made it home and my luggage wasn't lost thus time."
Cons: "Boarding was slow, staff was cranky, literally had my bag of snacks thrown at me. Overall what was expected of a united flight."
Pros: "The crew was comfortable and friendly, overall cruisy for a 14 hr flight."
Cons: "We departed 1.5 hrs late, over a baggage discrepancy and had to return from the tarmac to the gate, which seemed unnecessary and probably had something to do with the same passenger they were calling every five minutes for over an hour before we even began boarding. We then arrived late, which extremely rushed my already super tight transfer in LAX and cause a lot of stress and frustration with the airline."
Cons: "The only disappointment was that internet via WiFi was all but unusable. If the service is not viable while on this route, it should not be offered."
Cons: "Lack of leg room"
Pros: "The pilot continued to interrupt our flight home. Watching movies, 4-5 hours his overrides of loud, loud announcement were useless. Trying to take a nap, dark, early evening. We at 29,000 feet, we're ahead of schedule, we are going to arrive 30 minutes early. Then we arrive early sit on the tarmac, because guess what was at our gate; ANOTHER AIRPLANE! All his rushing and interruption were a waste. The ground team had him wait 200 feet away from the gate for another period of time. We arrived three to five minutes early, at 7:30 PM. Very unpleasant flight."
Pros: "Boarding was nice and fast"
Cons: "Rude crew, bad seats, unfortable seats"
Pros: "Crow was great , was very nice flight actually !"
Pros: "Very little good things to say besides it was a new plane"
Cons: "They had one of four meal options left by the time they got to me, a platinum member. The seat also would not recline to 180 degrees"
Pros: "Very comfortable seats, movies & TV for streaming without having to pay $8. Friendly staff."
Pros: "Crew was friendly."
Cons: "My flight was delayed twice on both the trip out and the return. It's not such a bit deal for a longer flight, but when the flight is barely more than an hour and it's delayed for an hour each time it really starts to negate the point of flying instead of driving when you factor in the airport time."
Pros: "My whole experience was easy and comfortable. A big thank you to the woman who helped me check in at the United kiosk in Sydney. She saw that I was struggling and assisted me until completion. The flight was uneventful, which is really good! I also had the entire row to myself which gave me room to spread out for the 13 hour flight. Great experience:)"
Cons: "The food was probably the weakest part of my flight from Sydney to Los Angeles. The eggs had no taste. I'd prefer a simple oatmeal or cereal for breakfast."
Pros: "Good flight, good service, nice food, clean airplane, good, good,, good"
Cons: "The plane was so cold that my feet literally went numb. I had to run through O'Hare to get to my next flight."
Pros: "At least we got to where we wanted to go."
Cons: "Our flight was put off for 3 hours because of airplane maintenance and I got an email about it the morning of the departure date. It was unacceptable."
Cons: "everything on United's part was fine"
Cons: "The service was horrible, the flight attendant was so rude. The plane also sounded like it was going to break and made everyone nervous"
Airlines flying to Kerala have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Kerala
Masks required on board, masks provided on flights to Kerala
Social distancing seating
Middle seats unavailable to book on flights to Kerala
Testing for antibodies, testing for symptoms for flights to Kerala
Waiving of change fees. Search flexible flights to Kerala