I would never have been able to make the transfer in time without asking for a wheelchair
Excellent comfort and entertainment. Service poor..Food average with little choice.
Comfort good. Service as usual poor. Cabin temperature as usual too cold, about 15 degrees
Poor flight aircraft very old Crew was friendly 1 person though
Some Crew were distinguishably fake in their interactions with passengers.
Bad Cancel the flight Came back to work only 3 days after Horrible Won’t help with hotel while we stock Horrible Don’t fly with them
The crew were friendly, dressed professionally and helpful when needed. The food was good to very good. The seats were comfortable and entertainment selections were excellent. For that long of a flight Athens to Newark Economy is a little tight and the space became uncomfortable about mid-way. Next time I would try and get a Premium Economy seat. Especially for the return flight when one can be less enthused and tired. On the way to a vacation enthusiasm can outweigh discomfort.
The lounge staff at reception were inefficient and robotic. Boarding process was chaotic at the gate with no priority for business and first. At arrival into Dubai, no upper deck door . Food option and quality for this flight was awful . Thankfully the bar is always good.
Fresh energetic and friendly crew, great food, brand new plane and non stop entertainment
More organised boarding process. It was a circus. Otherwise absolutely top class flight
Pretty excellent. I don’t know what the pilot could have done better with the bumping ( there was a storm) nor what happened to my ears coming down into bendigo. It doesn’t happen coming down into Sydney just the return flight. I wonder why?
Loved the staff. The economy seats could have been bigger.
Airport and crew experience was excellent. We had to queue for the runway - no one’s fault, but it did mean we were 30 minutes late leaving
Overall good experience with flight and airport wheelchair staff. Also got Indian food in the flights
I liked the service, the menu, and the comfort of the seats! Even tho we were seated by the bathrooms, the reclining seats and movie selection was very good, my husband and I didn’t mind at all
Very good as always, stand out airline. The passengers whom choose to stuff baggage that otherwise should be checked-in is a real bother but that's not the airlines doing. A real frustration that passengers just don't want to check-in luggage. This is a pet hate unfortunately.
It’s a two prop flight so I had problems with my ears on re- entering ! But otherwise fine
I love flying with Qantas. There was no onscreen entertaining on this flight, and only a snack provided (not a meal) but still better than Jetstar or Virgin (in my opinion) so still happy.
The food was terrible. And the flight attendants were very rude. One flight attendant wouldn’t help a passenger lift their carry-on. Another flight attendant wouldn’t give a man an extra blanket. And they walked by not even looking at the passengers to see if they needed a glass of water.
Wheelchair assistance to move through the terminals and to/from the plane door was excellent. No vegan snack on the flight, only something with salami and cheese in it.
I was unable to pre purchase sear upgrades or internet. Their online site is not user friendly and poor. I felt singled out in customs. Seats are very small even for a small person.
I was denied lounge facility at airport. Explanation was not satisfactory.
My experience with Qatar airway was very unsatisfactory. They lost my child’s stroller and I was told they found it and will send it to the hotel which was a lie. I had to go back to the airport baggage claim and pick up myself after trying to contact them many times!. There was a lack professional and communication. I am very disappointed in Qatar airway and will not be recommending them to friends and family nor will I be flying with them in the future.
The food is not good and also if you ask crew to bring something they say ok I will bring but you will never get it. Please they should listen good to passengers
There was not enough food for everybody. Some dishes were missing.
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.
The rows of seats in economy class are seriously close to one another making eating and resting just about impossible - there is hardly any legroom. Anyone larger than average size would have an incredibly uncomfortable flight. I had to basically share my seat with the lady passenger next to me as she was too big to fit into her allotted seat.
Food was good, attendants were friendly. Seats were not comfortable. Did not receive any amenities such as eyemask or earplugs that would have helped sleep. Additionally a large group of passengers boarded very late into boarding and were a disruption for almost the whole flight. Flight attendants did their best but the kids were making so much noise, kicking seats, and half the time no adult was sat with them so they weren’t being managed.
They made us deliberate waste time by holding our passports and boarding passes making us miss the flight
The flight was delayed by an hour. Made the connection uncomfortably tight.
We had a 1 1/2 hour delay before we left Denver. When we arrive to Frankfort, they didn’t announce that people with connecting flights to exit the plane first. My next flight was already boarding when we we taxiing in to the gate. I waited another 10 minutes to get off the plane. I had to run to catch my next flight. I mean run! I made it with one minute to spare, but my luggage did not. My luggage came two hours later on a different flight.
I pre-ordered my meal and did not receive it. The seats are very old, uncomfortable and dirty. The crew was excellent and made my stay on board comfortable and enjoyable.
Very old plan, bad cabin layout and seats, entertainment system would get 95% through a film and then crash and reboot. I wont be using Lufthansa after I return back home, would rather pau more for a better flight arramgement.
When we went to the lounge they told us to go into the main lounge and not the full business class section, later they told me that Lufthansa wont pay the full fee to alloq the business class passengers entry to the nicer sectikn where all the other airlines nusiness class passengers go into. Very poor arrangement.
The flight was so FULL That I had to keep BOTH my carry on AND my personal items ON my lap while I was sitting there for 10 hours Because the airline put ALL the other stuff into MY overhead cabin Most uncomfortable 10 hours of any flight I
Not what I expected for the last leg of a $5100 business class experience. Boarding was a nightmare. The flight was delayed and I had to keep checking my email to ensure I was at the right gate since the airline or the terminal had no clue until 15 mins prior to boarding. Food was gross, limited drink options.
Flights scheduled with impossible connections - Lufthansa apparently believes it takes 7mins to change terminals, go through passport control, re-clear security and walk 1.8kms…..and everything will work perfectly (which it never does at Frankfurt). No staff on hand to assist with transfers on delayed flights. No transfer guidance provided by app. No compensation offered for 6hr delay to connecting flight.
Crew were friendly and very helpful Plane was clean and the legroom is standard. Overall a good flight, no complaints.
It was a good flight overall, I just hate it when we get delayed because there is a small amount of layover time in Munich and you have to actually run to the next gate.
