$2,022 Find Cheap Flights from Cluj Napoca to Melbourne

The ground crew members at check in counter were courteous. The boarding was seamless. Flight departed as scheduled. Service on board was great

They are absolutely impossible to get hold of. A death in the family caused us to delay our departure. They are impossible to get through to and after waiting 41/2 hours I was told they would not consider helping us. They cancelled our return flight and have not reimbursed anything. I strongly urge readers to consider a different airline.

Bag service at Iad airport was not nice at all. They served economy class first unvip first. This happened many times with different airports

Staff could have been friendlier and offered drinks more often

The desk crew at the LAX crew could do better. A girl named Mahesi was very abrasive and unfriendly. She needs a better customer service uproar.

IAH to Istanbul was outstanding across the board. The flight from Istanbul to Male was good, not great.

Turkish Airlines inflight crew was very good, however the ground crew was not very helpful. I had booked a wheelchair for my mother from Islamabad and she received the service there, but then there was no chair on arrival at Istanbul. The wheelchair crew said that they declined to take any person without a reservation and declined to help with the arrangement of a reservation. I had to use the airport buggy system to transport my mother who has limited mobility and needs a wheelchair. It was very disappointing and I hope they can provide manual wheelchair access to the public by a need basis, as sometimes there is a mix up or technical fault in the completion of the process, as it was in our case. Also, there can be an emergent need for passengers if they have illnesses like hypertension or diabetes. My mother has both hypertension and diabetes and has residual weakness after a stroke, therefore, she needs assistance. I hope that this text will be taken seriously and the administration makes the necessary changes. Thanks.

The crew is not focused on the guests but on their task!! No extra service. No business class amenities provided. A crew is not friendly if you ask for something extra, like tea. It takes 30 minutes, and you have to go them 3 reminders. Lack of friendliness, less but more of let me finish and go back to their group and Talk. Like a passenger is in on there way. So get your I gave you food just shut up

Changed to older plane with old set-up in Business class.

The fact that my flight was cancelled and made wait for 14 Fing hours to booka flightto a neighboring country.... never again