Daily cleaning, installation of cabin HEPA filters on flights from Colombo to Kuala Lumpur
Etihad Airways, SriLankan Airlines and Malaysia Airlines have all waived their change and cancellation fees on flights from Colombo Bandaranaike Intl to Kuala Lumpur Intl. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights from Colombo Bandaranaike Intl to Kuala Lumpur Intl.
The average direct flight takes 6h 10m, covering a distance of 2466 km.
There are 6 (direct) flights between Colombo and Kuala Lumpur per week, averaging 0 per day.
In the past 3 days, the cheapest one-way tickets were found on Qatar Airways ($723) and Emirates ($757), and the lowest round-trip tickets have been found on Singapore Airlines ($283) and Emirates ($1,128).
Etihad Airways flies twice weekly (Wednesday, Friday), SriLankan Airlines flies twice weekly (Wednesday, Friday), Malaysia Airlines flies twice weekly (Wednesday, Friday).
For Colombo to Kuala Lumpur, Thursday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Kuala Lumpur back to Colombo, the best deals are generally found on Friday, with Thursday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Colombo to Kuala Lumpur.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Kuala Lumpur from Colombo is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Kuala Lumpur with an airline and back to Colombo with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Kuala Lumpur from Colombo up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The whole business class experience"
Cons: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable."
Pros: "SQ always has the best looking flight attendants"
Pros: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Pros: "The crew members were really nice and accommodating."
Cons: "Need more entertainment selections."
Pros: "Good food. Friendly staff efficient airports."
Cons: "Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract. Plane very cold Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result."
Pros: "Crew is attentive to our needs"
Pros: "Helpful with our 2 year old"
Cons: "Baby change area is very small"
Pros: "Best airline I've ever been on"
Cons: "I recomended yo my friend"
Pros: "Great seats and efficient service all round."
Pros: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Cons: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"
Pros: "Generally good Flight was operated by Silk Air"
Cons: "Entertainment score is not meaningful because of the short flight time."
Pros: "Premium economy was great."
Pros: "The seats were comfortable and the staff was very attendant!"
Cons: "No complaints"
Cons: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Pros: "The Staff was very friendly."
Pros: "Friendly staff."
Cons: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
Pros: "everything good"
Cons: "need new toilet"
Pros: "Loved the food/Movies/seats."
Cons: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"
Pros: "Friendly attentive staff. Excell ent food and great. Service."
Cons: "Really crowded seats in economy."
Pros: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Pros: "Very attentive, great food, quality aircraft"
Pros: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
Pros: "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"
Pros: "Staff worked very hard and were very helpful."
Cons: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
Cons: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Pros: "It was good"
Pros: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Cons: "Nothing bad to say about this flight. Great airline."
Pros: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Cons: "Nothing to mention, all was good"
Pros: "Boarding ok, timely departure. Food very good for plane food."
Cons: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."
Pros: "great service"
Cons: "too long"
Pros: "The staff was very responsive and the food was great. Ground staff in SIngapore helped me to modify the tickets due to us missing our connection to Phuket. Very helpful. Irene at the transfer desk was an excellent manager. The wheel chair staff was excellent all through."
Cons: "It would be great it the seats were leather so that plane would feel more cleaner."
Cons: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
Pros: "smooth service with refreshments"
Cons: "No working seat audio"
Pros: "Everything great personnel"
Pros: "Great service"
Pros: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Cons: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
Pros: "the selection was impresive to m"
Pros: "the flight time was quick , by the time you took off you practically were preparing for landing"
Cons: "nothing disappointing"
Pros: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Cons: "I didn't care much for the meals, but my husband loved them."
Pros: "Excellent experience as usual by SIA."
Cons: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."
Pros: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Pros: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"
Cons: "cramped uncomfortable seats freezing cold in the plane"
Pros: "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."
Pros: "To be able to bring luggage up to 30 kilo's"
Cons: "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
Cons: "None all good"
Pros: "We really enjoyed this airline!"
Pros: "Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them."
Pros: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Cons: "Same advertisements before each movie could play were annoying to me."
Cons: "Boarding by bus at Doha is lengthy and not very comfortable."
Cons: "Quatar is the best"
Cons: "Cancellation of the flight could have done before boarding."
Pros: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Cons: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Pros: "Flight not full, so space to move. Great service"
Pros: "seat space with leg room."
Pros: "Nothing was spectacular."
Cons: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Pros: "Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!"
Pros: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Cons: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."
Pros: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."
Pros: "Crew was excellent. Very nice and helpful."
Cons: "Food was terrible. Need a variety. Curry is not for everyone."
Pros: "The crew was friendly and helpful. And the food choices were good."
Pros: "The Crew has been excellent"
Cons: "When I arrived at the Airport in Arusha (JRO) my reserved row 23 aisle seats for the DOH to JFK segment were changed to the (last cabin section row 31); also my aisle seat was changed to a middle seat Food was better from JFK to DOH Entertainment was lacking - movie and TV selection was poor for 20+ hours of flight time"
Pros: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Pros: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Cons: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Pros: "Flight crew was quick to provide food and drinks but quality of the food was not as good as Emirates."
Cons: "-carry-on did not fit on center overhead compartment unless I put it side ways, which then takes up space for other passengers. Same carry-on suitcase fit nicely on Emirates airplanes. Basically, carry-on overhead compartments have been made smaller on purpose or by engineering error, and this makes me not want to fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class."
Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Pros: "great staff"
Cons: "Some of the head phone are not working at all...."
Pros: "Stewards were great"
Cons: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."
Cons: "There were no food choice when the cabin crew reach my seat all run out"
Pros: "Thank you to wonderful hard working Crew."
Cons: "I am a lacto ovo vegitarian. The meal was just vegitarian. I would have like to have an ice cream or a piece of cake."
Cons: "Few selection of food."
Pros: "Helpful staffs and great stewardess!"
Cons: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"
Cons: "Missed it because my flight from Colombo was delayed by 6 hrs."
Pros: "Left and arrived on time, meals were above expectations."
Cons: "Difficult boarding procedure."
Pros: "Like the friendly Crew ..."
Cons: "Entertainment system did not work Boarding at Colombo air port is absolutely the worst We have seen. I have traveled a lot. Took 1 hr 30 mins to check in 40 people."
Pros: "The inflight entertainment didnt work at all. Food choice was pathetic."
Cons: "Food and inflight entertainment"
Pros: "Best airline in the sky"
Cons: "Cabin temperature in my section was slight hot and was uncomfortable until we complained to the supervisor. Steward spilt food on the floor next to our seat"
Cons: "7 hours on the phone all over the world so far and absolutely nobody willing to take ownership of this problem. What terrible service"
Pros: "Quality entertainment."
Cons: "Staff did nothing about crying children for the entire flight. Food was awful."
Pros: "Lots of leg space, good seats."
Cons: "Food could be better, much better."
Cons: "The delay was awful Al marjan business class lounge in doha don't have good quiet room bed for sleeping"
Cons: "I had to have the same food in both flights"
Cons: "No legrooms"
Pros: "I usually don't need a lot in the flight, just to kill some time. With Qatar, it was easy, your own entertainment screen with a huge selection of content. Plus the seat was very comfortable and wide, a lot of leg space. New aircraft. what more can you ask?"
Cons: "Not sufficient food, less quantity or quality of food, cramped seat, there was a big guy sitting next to me, unable to even rest my hand"
Cons: "Entertainment system did not work sometimes and the touchscreen was difficult to use."
Pros: "WE WHERE THE LAST ROW AND WE DID NOT HAVE CHOOSE ON FOOD BECAUSE WHERE NO MORE"
Pros: "The food was fabulous and plentiful. We also took advantage of the free tour of Doha--a very pleasant way to spend a six-hour layover. Flight attendants were all very attentive and helpful."
Cons: "There was no boarding system, everyone just crowded the gate. Food was unappetizing at best. Colombo Qatar Airways staff at Colombo airport were not very helpful when trying to change details of my booking."
Pros: "Great food, comfortable new plans, great food, great crew"
Cons: "Boarding in Colombo was dire - they boarded the plane from the back, leaving Business Class passengers waiting in the hot, uncomfortable gate area until last"
Pros: "I think that the food can improve and it felt like the flight was short staffed."
Cons: "I had a problem of online check in as it mentioned to book online 24hours before departure, I got up early morning to book a seat online. Unfortunately I could not book a seat online as the website was not updated by that time for online booking. It was supposed to be activated by 4:10am on 31st Feb but it was activated around 10:30am. That is after 6hours of scheduled time. I was panic and tried to contact the Sri Lankan Office at Katunayake. But the phone was directed to another line where no body answered. I sent an email but up to now no reply. The online service is horrible."
Cons: "Qatar become a gold digger. They check the weight of the hand carry after first leg of the trip. My ticket was CMB-Doha-Dallas-Atlanta return. After first segment (Atlanta-Dallas or Colombo-Doha) they checked the weight of my hand carry. I have a big telephoto lens and camera. Weight exceeded 8 kgs. So they threatened to left me if I did not check my bag and pay US $ 300 which I paid. This is wrong. They did not do this to all passengers. In the flight I saw many over weight hand carries."
Pros: "Crew was amazing"
Pros: "The food was nice."
Cons: "Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell."
Pros: "Upgraded to first class!"
Pros: "The staff were very attentive and polite at all times!"
Cons: "Old plane - ACE - very basic movie selection."
Pros: "The crew were very hard working and did a great job."
Pros: "Crew was amazing really .. best crew you may have... sear very comfort, the ICE is very amusing"
Pros: "Service & caring were superb"
Cons: "The snack was served not good and eatable. Emirates like one of leading air lines could have been served a better food. If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future."
Pros: "comfortable seats and entertainment system"
Cons: "the food wasn't so good and I expected more from an Emirates flight"
Pros: "Good flight and on time."
Pros: "Boarding was good"
Cons: "Peanuts !! Ban them please"
Cons: "Seat was uncomfortable"
Cons: "Food was pretty bad."
Pros: "Long but ok"
Cons: "There is no reason to not like it."
Pros: "Smooth flight"
Cons: "The food"
Pros: "Smooth flight"
Cons: "The food"
Pros: "Smooth flight"
Cons: "The food"
Pros: "Love the outfits the flight attendants wear Love the attention they give to all ...and basically everything else was above GOOD"
Cons: "The only thing I didn't like was a crabby lady sitting behind me on my way to Dubai the end of October who objected to me reclining my seat ..meanwhile, she had hers reclined! But I didn't consider it important enough to complain."
Pros: "Good leg-room."
Cons: "Crew do not seem to be attentive."
Cons: "Peanuts should be replaced with snack crackers as so many people can not eat or come in to contact with peanuts, it’s a health hazard and not healthy. Entertainment on board should have background music"
Cons: "It took over 45 minutes for my bag to come onto the collection conveyor, this seems excessive."
Pros: "The staff - every one of them - was pleasant, helpful & knowledgable. Great combination - makes for a terrific flight! The food was really delicious. All 2 desserts we had were in the category of Spectacular! Stickey toffee pudding was off-the-charts fantastic! Chocolate Mousse was terrific and the lemon pie (?) was awesome. I would love to know the baker or confectioner of your offerings so I could purchase from home! Nice touch . . . offering hot steeped tea poured & ready to drink."
Cons: "Boarding seems so disorganized and is doesn't need to be. There were no clear directions for boarding categories which would have helped n the States because we are so used to following a simple procedure. More than that is needed in Athens where the V formation usually rules when talking about lines. Once on board, we were not served anything until @ 90 minutes after takeoff. If people didi not come on board with a drink - that is a long period of time to wait!"
Pros: "Clarified baggage guidelines should be provided on the eticket. Due to lack of communication and clear documentation, i have paid approx $200 in excess baggage at the time of checkin"
Cons: "Baggage policy cimmunication"
Pros: "Caring crew"
Cons: "I have no space for my legs ..i have 1.97 cm ..other things are excellent"
Pros: "The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him."
Pros: "Beautiful planes, clean, crew members very cordial and attentive. Entertainment rock solid as always."
Cons: "Stuff slightly young and overly cordial, sitting at exit row and people were allowed to loiter by the service pass, chatting etc. Crowded flight mgt justify the above."
Cons: "The A/C was on full blast. Before take off the flight attendant took away my pillow from my lap?? No blanke was provided upon asking and my pillow was noy returned either. Considering this flight took off from CMB at 3:00 AM, both items would have been a great help. I skipped my meal."
Pros: "On time and Crew was helpful otherwise"
Cons: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"
Pros: "Pretty mjuch ebverything except.."
Cons: "My boarding pass for second leg was not given in Colombo but in Dubai.. by then I didn't get an aisle seat."
Cons: "The Crew was very inexperienced and had difficult time in managing the passengers. The food also below par!"
Pros: "very comprehensive entertainment system"
Cons: "Food quality was a letdown. Crew was very rushed with meal service and did not return to offer drinks once meal service concluded. No ammenity pack for a business flight."
Pros: "I was very comfortable."
Pros: "The service was the best ever. Business class: The floor plan of seating was smartly laid out with plenty of room for storage. People were not crowded together and the food and drink were 5-stars!"
Pros: "Attendants were attentive, effecient and very helpful. Made the long flight wonderful."
Cons: "I was treated differently, because, I bought my ticket from Kayak and not directly from Emirates."
Pros: "Friendly crew, excellent entertainment"
Pros: "check-in process was efficient"
Cons: "food should be better quality"
Pros: "Good connecting experience in Dubai."
Cons: "Comfort of seats could be better"
Pros: "Crew couldn't have been friendlier!!"
Pros: "I didnt mych like anything of this transit sector from colombo to maldives."
Cons: "First off, if im buying a ticket and traveling by myself and have an overnight 11hrs and 35min layover i expected some sort of accommodation given that the Maldivian airport is an outside one. Not only did they (Maldivian Emirates counter officer Ibrahim Shinad) refused to give me a lounge they said to get a room at a hotel was $400 US! Which is absurd. I had to sleep on metal chairs. They also closed most shops by 12am and by the time we landed and went through checkin it was 1130. Not a pleasant experience at all."
Pros: "Entertainment, lounge.."
Pros: "The crew could not tell if the meal. Is nut free. Management should make sure crew know ingredients of meals. Or caterers should specify to aireline and crew members of meals contents."
Pros: "The fly was fine as usual"
Cons: "Not Emirates fault but they open my bags and made a mess with the presents for my family"
Pros: "Amenities and food, customer service."
Pros: "up to date alerts\notifications on flight departures, Pricing, Food , Boarding process."
Cons: "Seating from DC to Dubai was awful. The seats on A380 were too tiny compared to any other economy class."
Pros: "Food was good, crew was excellent"
Cons: "Entertaintment system hardly worked.Long response time, frequent freeze-up, touted live news but none available. Seats were hard, and very uncomfortable to sit or relax."
Pros: "It was an empty flight with much space to stretch my feet and sleep in comfort! service was great and landing was extremely good (didn't feel it at all)."
Pros: "Food and service was good!"
Cons: "The plane sat at the gate for 1 1/2 hours, and I got to my motel in Dubai around midnight."
Pros: "The boarding, comfort and crew were excellent. Everything is very organized and professional."
Cons: "I had a 12 hour layover in Istanbul. The hotel was great and I appreciated the good food and rest. However, it took nearly an hour each way to the hotel. I think it would be great if Istanbul airways cooperated with the Yotel so transit passengers could stay in the airport. They helped me to get a visa and they say it will be reimbursed, but all of those things took time when I was so exhausted after a long flight. Overall, it was wonderful to have that opportunity to rest and shower on a long wait, but it would be even better if it was closer and it was clear ahead of time that a visa would be needed."
Cons: "on time, but bad connection experience"
Pros: "Love love love this airlines! I wish the US carriers were like this!"
Pros: "The crew was great and the flight was smooth. The food was also good."
Cons: "The passenger next to me in the middle was hitting his arm rest on my leg and made my flight uncomfortable because he would not sit still. I think crew needs to do a better job of making sure everyone stays seated when the plane is still moving before jumping out of their seats and grabbing their luggage. Passengers should be able to exit out of more than one door same as entering."
Pros: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
Pros: "Entertainment was good."
Cons: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."
Pros: "Flight itself is very nice. Good service and media selection."
Cons: "Trip from ZAG to IAH Business Class. At ZAG they told me it was fine to take my skateboard onboard. At the Istanbul layover they forced me to pay $160 or else my items wouldn't make it on board. With a business class I still had to pay extra for a carry-on they said it was okay but then they changed their tune. I get it's in a different location but the same company is telling me two different things that ended up costing $160. On top of that, when I finally arrived at IAH they didn't have my skateboards... so I paid $160 for them to lose my boards."
Cons: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Pros: "Variety of entertainment available"
Cons: "The air conditioner on the plane was not working making the flight uncomfortably hot the entire flight."
Pros: "Entertainment system was great. Plenty of movies, games, & tv shows available. Food was good - two full meals during 10 hr. Flight to and from Chicago. Seats, even in economy, were comfortable. Was very happy to learn that baggage would be checked thru to Denver from Athens, even though plane changes were made in Istanbul and Chicago. The two bags did not make the Chicago/Denver transfer, but were on the next United flight an hour later."
Cons: "Boarding process in Athens and Istanbul was confusing. Although boarding groups were assigned, none were used that we could tell. Just mass lineups, with little or no organization that we could see."
Pros: "Good food, entertainment options, comfortable seat"
Cons: "Chaotic boarding process in Tashkent"
Pros: "Plane, seat and entertainment are very good."
Pros: "Surprised and blessed to find my suitcase on the carousel following my short overlay in Istanbul."
Pros: "All the flight attendants were very nice and helpful. The food was pretty good. The movie selection helped the flight go by quickly."
Cons: "Comfort, service, food"
Cons: "Delay 1 hour!"
Pros: "Same as my Los Angeles flight, my Athens flight and my Beirut flight Extremely pleasant"
Pros: "Great short flight and we even received a meal as well as free headphones."
Pros: "The food, the service"
Cons: "Too many announcements"
Pros: "seats, entertainment"
Cons: "food. only one non-veg option"
Pros: "Entertainment and food was good."
Cons: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
Pros: "Crew service was amazing. 2 meals on the long trip, 1 meal on the short flight. Very satisfied"
Pros: "Slippers provided, many passengers used these (which is much preferable to feet out on the plane). Enternainment included a good number of recent releases, and food consistently exceeded expectations. Staff was pleasant and accommodating."
Cons: "Consistent line for the bathroom, very little lights off time to sleep (I was unable to sleep on the flight), standard small child kicking the back of my seat and yelling."
Cons: "Flight delayed about 2 hours past schedule. When drafted my seat fouls not recline. When I asked for assistance from flight attendant she practically blew me off. This was a9 hour flight!"
Pros: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Cons: "New US regulations requiring tablets and laptops to be stored in checked baggage were not relayed to me. I booked the trip in February and the new regulations went into effect in March, but I was never notified. When we got to Istanbul from Brussels and made our way to the gate, we had to go through a security checkpoint where I was informed that my tablets would be confiscated and given back to me once we landed. They had a claim area set up next to our baggage claim turn-style to get tablets and laptops back, but it took us 30 mintues to get our tablets (only 5 mintues to get our baggage). Again, I realize they're only doing their jobs and this regulation is new, but the system they put in place for it and their total lack of communication for customers who had already booked trips was awful. Also, at the checkpoint I was told my tablets would be confiscated and my passport had a sticker put on it. I moved down the line where I was told they would take my tablets and the next guy told me I was clear to go. I asked for verification and he ushered me along, so along I went. Then, while sitting in the plane waiting to leave, a group of 5 or 6 people came on board and searched me out, saying they didn't have a record of my tablets being handed over. I told them I was told to move on at the second checkpoint and they gave me a look as though I was lying, but then said it wasn't my fault and made me retrieve them from my bag and hand them over. It wasn't a huge deal, but it sure did make me look like an idiot in front of everyone else on the flight who could see it happen. The whole reason we brought our tablets was to read books on the flight, and a 13 hour flight doesn't exactly go by quickly. I udnerstand they're just doing their job, but they should have sent an update to people on these flights."
Pros: "Could put a bag under the seat. Advanced AV options. Food was OK."
Cons: "Cabin was too hot. I complained and they adjusted it. The seat really doesn't go back much at all."
Cons: "Yes, everything was really good"
Cons: "It wasn't communicated beforehand to check in our baggage to electronics."
Pros: "great good/service and very comfortable flight."
Cons: "No classical music in the suggested list."
Pros: "Limitations to 20 kg when travelling"
Pros: "Turkish Airlines still my pick for long haul flights. Stand outs are the meals followed by attentive crew. IFE also very extensive"
Pros: "Spacious, coffee actually tasted like coffee and not water like in other airlines. Everyone was very friendly"
Cons: "I brought a small suitcase and they told me I couldn't take it on the plane... when I got on the plane there was more than enough space. Everything was good afterwards. I was just hoping to not having my suitcase checked in so that I wouldn't run risk of losing it. I got my luggage from the pickup area with no problems!☺"
Pros: "DC to Istanbul: Good food and nice flight experience. Helpful staff were always ready to help. Istanbul to DC: clean, maintained aitcraft, nice crew, good food."
Cons: "DC to Istanbul: Broken bathroom lock. Not very clean aisles. Very few English speaking crew. Istanbul to DC: Ran out of second option lunch. This seem to happen frequently. Most of the crew members were strangely not around. This resulted in two overworked crew members and lots of trays sitting on our laps for sometime. I was curios what all the other ones were doing."
Pros: "I liked that it wasn't so crowded on the plane and that I had a window seat. I appreciated the meal and beverages offered."
Cons: "There wasn't an option to select what I wanted to watch or hear during my trip."
Pros: "The crew, landing before scheduled, wonderful, delicious food. Good pillow and linens."
Pros: "Entertainment (movies) always helpful to pass the time."
Cons: "Hot in the plane during and after boarding - no cool air. I have come to expect more from Turkish Airlines, and I hope they make sure they improve this aspect."
Pros: "Friendly staffed"
Cons: "Not the seats I reserved"
Cons: "The staff at Istanbul offices are mostly very rude and disrespectful. They don't care much about the customers and gave me and others a hard time. Racism also came out strongly and I wish they would assess situations before jumping into conclusions."
Pros: "I had two short flights with Turkish Airlines and on both flights I received good meals and entertainment. Young children in the seats around mine received shrink wrapped comic books and stuffed animals. Headphones were provided to those who needed them. I definitely did not expect such good treatment on such short flights. I really got the impression that they are trying hard to keep the quality of their services as high as possible. I really recommend these guys."
Pros: "I love the touchdown, of the smoothest ive experienced. It was a long journey but a comfy one. Great job turkish airlines."
Pros: "Always friendly staff, never feels like you are a bother to them. Comfortable seats & they have frequent service."
Cons: "The older version of the plane with the fabric seats is not so great."
Cons: "Baggage handling was rough. Dented one new bag and broke the buckle on another."
Cons: "Price,crew, timing, all was great !!!"
Pros: "Generally speaking I love Turkish Airlines, my only concern was the tiny and shaky tables."
Cons: "The personal tables were tiny and could hardly hold the trays. I didn't have any drink with my food as I was afraid it would spill."
Pros: "Entertainment at the seat was very satisfactory."
Cons: "Boarding was really "orientalic". Small place, lot of people, long Q, long waiting time."
Cons: "No screens or headphones on board, you had to download an app on your phone and use your own earphones to watch a very limited amount of films/tv shows. Very tight seats, not reclining enough. It was like being on a low cost flight but for 5 hours. Very uncomfortable."
Pros: "The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure."
Cons: "Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)"
Pros: "Amazing crew"
Pros: "Crew was super friendly and helpful. Had good seats, we were able to change them at bag drop. Smooth flight and good entertainment and food"
Pros: "Nice crew, seat reclined a lot, great food"
Cons: "Bus gate, economy passengers dumping their bags in the overhead bins reserved for business class, really sick passenger coughing their lungs out,"
Pros: "Seats were super comfortable and on time arrival."
Cons: "Food servings timings, were not matched with the New York time zone."
Pros: "Crew was great, food was great, seat was comfortable"
Pros: "Plane was clean especially bathroom, chairs were comfy, good entertainment options"
Cons: "It took forever to check in and board. Colombo airport is a bit disorganized. Vegetarian meal was 2 types of pasta no vegetables"
Cons: "Hassled at gate since I had my boarding pass on iPhone from Etihad and no a paper boarding pass, was held up and was one of last persons to board airplane"
Pros: "No hassle at airport check in. All good"
Pros: "Not applicable"
Cons: "Lack of ability to cancel"
Pros: "Service Cleanliness Food"
Cons: "Toilet needed lotion moisturizers"
Pros: "A380 is a great plane to fly in, very roomy. Entertainment was good but could be improved by allowing access while plane is still on the ground. This is significant on these long haul flights as boarding commences about an hour before departure."
Cons: "Boarding was confusing. The gate showed as "open" sometime before boarding actually commenced which was confusing. The seats have a very strange headrest thing you can't move which I found a bit annoying. Otherwise seat was good."
Cons: "Everything was bullshit!"
Pros: "The staff were kind, professional, attentive, and each person brought a warm elegance to their interactions with patrons. My seat ate who was a stranger to me got messily sick and the attendant was gracious and helpful to her. Also the meal from Abu Dhabi to Bengaluru was the most delicious I've ever had on any flight, which includes some international first class travel."
Cons: "I have long thighs so my knees butted against the seat in front of me."
Cons: "The temperature in the plane was too high ie it was too hot and not enough drinks given out"
Pros: "Great vegetarian food and good assortment of latest movies/tv shows."
Cons: "Limited food options and quantity."
Cons: "Flight delay with no reason for two hours which made me cancel another flight and wait for another five hours in transit and pay a huge amount of money to reschedule flight. Medicore plane on a long flight of seven hours from abu dhabi to kuala lampur. Cabin crew not helping. Bad toilets."
Pros: "Lots of food and drinks offered often and tasted pretty decent."
Cons: "I was given a baggage tag without any explanations on what that even means. It would have helped knowing I should keep it safe in case my luggage is misplaced or lost by Etihad- which is was! The seats are not that comfortable and I needed to stand a lot. Bathroom kept running out of soap and needed to wait long for staff to replace. Entertainment system was hard to use due to the person in front of me leaning their chair back the whole time so the screen was in my face."
Pros: "Food was good."
Pros: "Airplane was comfortable and entertainment system very good"
Cons: "I spent 15 minutes on the phone to Abu Dhabi at my own expense (international rates, no free phone number) 3 days prior to this flight to order a vegetarian meal. The phone consultant assured me she'd ordered it. However onboard the flight attendants said it had not been ordered and even accused me of not phoning up. I almost had to get out my skype phone records to prove I had tried to order the meal. One flight attendant said he would order it for the next leg of my flight, but when i got on that flight it showed he had not ordered it. I had tried to order this meal 5 times via the etihad website and it did not work. I also added my frequent flyer number which showed as going through, but it did not register (a fact i only found out after the flight). Also felt uncomfortable with the fact the safety video was only half translated into English. Arab speakers had a travel prayer said, English speakers did not get the prayer."
Pros: "On time arrival and flooding"
Cons: "The seats we had were very hard to recline. For the first 8 hrs of the flight w my sister and I could not get the seats to recline The flight attendants would pass us by without asking we wanted anything to drink. We felt totally ignored particularly dine we were seat in the center two seats in the middle section."
Cons: "Food presentation"
Pros: "Great entertainment and food."
Cons: "Check in attendants at JFK were very unclear."
Pros: "The crew was rude. And did not answer when called upon."
Cons: "Nimah... I believe her name was. The stewardess for my area. Row 81k"
Cons: "They ran out of food (lamb and chicken) and served veg dish for both the main courses!!"
Pros: "The food was delicious (there was lamb at multiple meals) and the flight attendants had everyone close the windows so as to help with the jet lag."
Cons: "I had a lot of issues with Etihad this trip. First, they changed our return date no less than 3 different times, one of them by more than 2 days. Then, they wouldn't allow us to pick up our checked luggage for our layover in Abu Dhabi because it was under 24 hours long. Unfortunately, while we made our connecting flight the next day, our luggage did not. We ended up spending 3 days without luggage, and ultimately went to the airport ourselves in order to make our tour."
Pros: "Comfortable flight."
Pros: "Left and arrived on time."
Cons: "Seats too cramped. No jetway in Abu Dhabi."
Pros: "On time departure and arrival"
Cons: "Very clean inside and bathroom , EY could provide training to the hostage"
Pros: "Cleaniness , food , entertainment"
Cons: "Air hostesses, my daughter asked 3 times for something . They kept saying will give and eventually no manners to come and reply also .. Asked for an extra bun for my 3 year old I was said will come back after the round but again no one came .. Never experienced this with any other flight .. Boarding also with kids was a little difficult when going by bus to the aircraft .. No priorities .. Only pushing .."
Pros: "Punctuality, space, tv monitors in each seat and nice service"
Cons: "If you look my itinerary, I left Flint to Delhi with my wife-Rita Bhatnagar. She did return on October 25th but I was suppose to return by Nov. 24th. Unfortunately, my wife injured her back while liftin gher luggage at Flint air port on October 25th and few days latter she end up in ER Hospital. I had no choice but to return back home, so I called Etihad customer service for reschedule my trip back to Flint. They asked me so much money that I had no choice but find another flight (cheaper) from United Airlines. So, answer to your question is that I didn't travel from Delhi to Flint on Etihad Airlines."
Pros: "Business lounge was out standing"
Cons: "Small duty free shop"
Pros: "I am vegan and I got 3 out of 4 vegan meals. The food was good."
Cons: "The seats did not recline well. The crew was somewhat less communicative/engaging and one crew member was very military like."
Cons: "Salty food"
Cons: "Boarding was worst.. Kids and old people need to be boarded first. There is no courtesy for passengers."
Pros: "Service and food"
Cons: "i did not get my luggage yet"
Cons: "I buy two ticket to Sri Lanka . But medical retion my son 9 y old did not go but I e mail to them abut doctor tel but still my my son Cancel ticket not yet refund I don't know why"
Pros: "The crew was great although clearly tired. They timed meals and darkness/light well given the time zone jumping and were consistently friendly despite drab conditions of such a long flight."
Pros: "It was a good experience flying with Etihad Chicago-Abu Dhabi- Kathmandu"
Cons: "The dimensional requirement of carry-on luggage came as a surprise at the last moment. The luggage I could carry on any other flight was not allowed in the Chicago check-in."
Pros: "I liked the fact my request to sit with my wife was successful and we both got exit rows. Staff were very professional and friendly."
Cons: "Check in took took long and it would be better if you could use more technology to speed up the process (e.g.) check in via email and check your bags before you get to the airport so you can just drop them off."
Pros: "One of the best experiences I have had. The plane was well appointed with large restrooms. The crew was very attentive and the flight was very smooth. Touch down was effortless. I would fly Ethiad again whenever possible."
Cons: "The food plan could have been a little better. I was told they ran out of vegeterian food and then was given vegeterian food."
Pros: "I was actually very sick on my 15 hour flight, no idea what it was, maybe bad food. The staff ensured that I had water, crackers and even had medication that saved me from the most miserable stomach pains I've ever had. Thank you again!"
Airlines flying from Colombo to Kuala Lumpur have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Colombo to Kuala Lumpur
Masks required on board, masks provided on flights from Colombo to Kuala Lumpur
Social distancing seating
Middle seats unavailable to book on flights from Colombo to Kuala Lumpur
Testing for antibodies, testing for symptoms for flights from Colombo to Kuala Lumpur
Waiving of change fees. Search flexible flights from Colombo to Kuala Lumpur