$1,815 Find Cheap Flights from Coolangatta to Massachusetts – Compare and Save

Good flight. On time. No problems. Plane was clean. Service was as you would expect. However nothing special, just a good flight.

Plane was late and they wouldn’t check our bags through to Tokyo

Checked Baggage line up was long but moved quickly, rest of the process, boarding, crew was excellent

Virgin changed the flight to an Alliance flight. Smaller plane, tea coffee and water the only refreshments available and not sure what happened to the extra money I paid to sit in a selected seat with extra leg room. This is obviously a regular switch as it happened on our flight there and back. Do not recommend.

Late boarding, late departure due to weather and slow boarding, packed 5+hour flight, only 2 toilets for main cabin, tight leg room, no free food except tea, coffee, and water, arrived 75 minutes late.

Cramped, crowded flight, with no complimentary food except coffee, tea, or water.

Boarding was smooth after a 25 min delay. Notification of delay could be more efficient and change in boarding gate was not notified on the flights board or app.

Plane was cancelled apparently no seat available on any flight so late in the day I would have missed my connecting flight

The flight was canceled. And I had to book on Jetstar to get home

I missed my flight and when trying to book another flight home the virgin staff were not very friendly and accommodating and it cost an arm and a leg. Also the reason for missed flight was a health hazard which for everyone on the flight I chose not to inconvenience everyone aboard and was told I could look into getting so of the cost refunded for the new flights but was told by virgin customer service I should of boarded the flight and caused everyone an unpleasant flight.