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Pros: "On-time, Food, Comfort"
Cons: "Special Assistance not provided inspite of it being booked with ticket."

Pros: "Boarding was efficient and the cabins were welll presented. Take off was on time."
Cons: "A very small glitch was the cabin service. The cabin announcements were read out too fast to follow! Also, the cabin crew seemed to be in a rush to move the food tray away even though I was still sipping my juice. Maybe this was the early morning energy ...Slow down, guys!"

Pros: "Staff helpful and friendly. We got there"
Cons: "It’s a small plane without much to offer"

Pros: "All of the staff are friendly and helpful and is a good flight."
Cons: "It was raining and I don't like to fly in the rain especially landing."

Cons: "The flight was held up in Sydney airspace by traffic control causing a short but significant delay which was not recognised by Qantas even though they knew we were connecting to International."

Pros: "Quick!"
Cons: "We sprinted to make our connecting flight - bags didn't make it. Got woken up at 2am to collect them after a whole day traveling."

Pros: "4 flights in 2 weeks Melbourne Cairns return & Melbourne Coolangatta return. Great staff induction from Qantas all flights were excellent"

Pros: "Twice this trip, 2 qantas staff rectified our seating allocation so we could sit together as a family and i didn't even have to ask. The staff are always so pleasant and engaging."
Cons: "A mishap when allocating seats online, when i chose seats for us online (my fault i left it too late) there weren't any together...but the staff rectified this..."

Pros: "WiFi on board"
Cons: "Still don't like greasy toasties for breakfast but better than butcher muesli"

Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."

Pros: "Personable staff"
Cons: "Delayed 2 hours with little info."

Pros: "IFE Snack - bacon quiche Service"
Cons: "Stink The usual cramped seating Long wait to deplane"

Cons: "Flight was an hour late leaving. This caused me to miss the connection in Sydney (even though its gate was still shown as open when we arrived. There were a quite a few passengers booked on the connecting flight but Qantas made no attempt to get us on board it and instead re-booked us for the next flight which was scheduled for 2.5 hours later but, in fact, left nearly 3.5 hours later. Breakfast consisted of rubber egg."

Pros: "Qantas kept us informed about a delay and were so reliable on making sure everyone was comfortable with the day."
Cons: "Our entertainment console wasn’t working properly. We didn’t have access to our in flight maps or the majority of entertainment options. This hasn’t happened before but it di but it did mean that it was a long flight made longer."

Pros: "on time, easy flight"
Cons: "overcharged for second bag"

Pros: "QANTAS were excellent."
Cons: "That we missed our connecting flight (not our fault) but they put us on another flight immediately after, so it was all good"

Pros: "Friendly crew Comfy space Reasonable food Boarding was easy"
Cons: "Would have liked to be offered a second hot drink or would like the cups to be a bit bigger. Fresh food"

Pros: "Crew"
Cons: "Late arrival 15 min taxi to gate 22 mins wait for bags and$23 yo get to International Terminal. Next time fly via Melbourne"

Pros: "Great support with wheel-chair assist."

Pros: "Staff polite and friendly. Entertainment on my ipad with wants content great."

Pros: "quick on time flight"
Cons: "cabin VERY hot and cramped"

Pros: "IFE for such a short flight, headset free. Cabin crew were quite pleasant. B737-800 series (Next Gen.) is a nice plane."
Cons: "Cramped. Lunch was that revolting beef & kale pocket (again!). Highest a/f of Tiger, Virgin & QF, which is fine if it’s worth it, which it most definitely wasn’t."

Pros: "The staff did the best they could to accommodate everyone on a full flight in economy. The passenger in front of me had a failed entertainment system and the staff handled it very well."
Cons: "The leg room is obviously minimal in economy but compared to Singapore Airlines this was cramped and when the seat in front reclines it's almost impossible to find a comfortable position if you're over 5 foot 9! food was below par."

Cons: "Qantas food gets worse each flight."

Pros: "Really nice hostesses. Professional, friendly, interested in travellers. Very welcome when you're travelling home after a long day."
Cons: "Planes are looking a bit tired."

Pros: "Very good service"
Cons: "Food was very average for business class"

Pros: "It was all good, start to finish."

Pros: "I always enjoy the flights that have the in-seat entertainment."
Cons: "No complaints."

Pros: "Ok"

Pros: "Flight was straight forward, left and landed on time"
Cons: "QANTAS cancelled my original 10am flight with a text at 5.20am that morning, this stressed me quite a bit as we were flying to Sydney for a wedding that afternoon"

Pros: "Crew were affable and courteous, even if not very attentive."
Cons: "The entertainment system was ancient, with small screens, loose sockets for headphones, flaky performance. Only the content was decent (not good). They announce boarding sequence and then fail to honor/enforce it, allowing a free for all."

Pros: "Short flight . It's ok"
Cons: "Seat"

Pros: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
Cons: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."

Pros: "Thanks Qantas staff members. You all rock! I was seated next to a sick passager and I spoke to crew members from LA to Sydney. They were so understanding and told me to find an empty isle seat like I wanted!! They made my flight to Australia so comfortable! My veggies meals were all on time! Great experience with staff in domestic flights too!!. Flight from Gold Coast to Sydney was excellent. Great service, indeed !!!"
Cons: "N/a"

Cons: "My name is Parag Mokashi, Indian Passport No. Z1788332 had booked 2 return air tickets from Singapore to Auckland with details as follows: Qantas Airways Flight QF6 - Depart Singapore Changi Apt, SG (SIN) 01Dec16 (Thu) 23:50 Arrive Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 10:50 Flight QF145 - Depart Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 11:55 Arrive Auckland International Apt, NZ (AKL) 02Dec16 (Fri) 17:10 Flight QF144 - Depart Auckland International Apt, NZ (AKL) 13Dec16 (Tue) 08:35 Arrive Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 10:15 Flight QF81 - Depart Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 11:15 Arrive Singapore Changi Apt, SG (SIN) 13Dec16 (Tue) 16:30 I had booked these tickets online through CheapTickets.sg on 17th September 2016. While booking the tickets mine and my wife’s full details such as the Name, Nationality and Passport were given. In spite of this nowhere was it mentioned in the Quantas terms and conditions or any prompt/popup given while booking the tickets that Australian transit visa is required for Indians since the flight is via Australian city. I had booked the tickets well in advance and had enough time to get transit visa had there been any information about it mentioned. On 1st December 2016 when we went to the Changi airport we were not allowed to board the plane as we did not have the Australian transit visa. We were told by Quantas personnel at the airport to go to the Australian embassy in Singapore to get the transit visa and that we would get it within a day. Next day we went to the embassy and found that the Australian visa is done by VFS global at a different address. When went there they informed us that Australian visa takes minimum 5 days. I had all my hotel bookings in New Zealand already done hence I had no choice to take a direct Singapore Auckland flight via Singapore Airlines at a very high price on the next day. I also lost one day of my hotel booking in Auckland and had to forfeit the money. I and my wife had to go through the psychological trauma of being refused to board the plane, then the next day running around the Australian embassy / VFS global office for trying to get the Australian transit visa and facing the uncertainty regarding our new Zealand trip which was planned well in advance for our 25th wedding anniversary"

Pros: "The check in process was seamless - we did not queue at all The crew were great and gave us a bottle of bubbles when we landed The food was surprisingly good"
Cons: "The entertainment on board was really disappointing"

Pros: "Was impressed with all aspects of Air Calin. Great staff - nice plan - lovely service including food."

Pros: "Thoughtful and friendliness of the Crews"
Cons: "None that i can think of"

Pros: "comfortable seats. Okay food. Great entertainment."
Cons: "Flights were almost all delayed. Was told I didnt have to pick up luggage during connecting flight, but did have to."

Pros: "The crew were friendly and supportive. The premium economy meal was excellent."
Cons: "The seats were small so the overweight person next to me used up a lot of my personal space."

Cons: "It was late"

Cons: "Hot food disgusting."

Pros: "Excellent service"
Cons: "Food was more wordt than in the past"

Pros: "The crew were really very good kind and could not have done more. I have crew members who are patients of mine and I know the stress they undergo and I wa actually very proud of the crew in my section of the aircraft"
Cons: "Not applicable"

Pros: "- The kindness of the crew members - The food - The entertaining aboard"

Pros: "Fog prevented the plane we where to fly out on from landing however planes from other airlines where landing. This lead to a 6 hour delay."

Pros: "Another successful mission with QantasI like the overall experience and the way that Qantas recognise my platinum status it's always a great pleasure to fly to mystically and internationally with Qantas"
Cons: "I think the stream the in-flight entertainment is a bit of a cheat and then I should go back to providing entertainment those messages without a laptop or iPad"

Cons: "No veg option No screen for movies."

Pros: "Nothing! !"
Cons: "Flights delayed for 4 hours. .service poor. .after 14 hours another 25 min waiting on runway. .and 35 min waiting for luggage. Qantas-NEVER AGAIN! !"

Cons: "They ran out of sandwiches after only servicing 1/4 of the plane, and they are the only substantial pieces of food to buy for dinner! I was starving."

Pros: "Seats were comfy"
Cons: "Food was the worst I have ever been offered on a flight"

Cons: "Planes are old"

Pros: "I like Virgin Australia -- luggage allowances are generous and it's nice to have a snack."
Cons: "Flight was late, snack was not nearly as nice as on my previous trip (little crunchy snacks instead of cheese & crackers), they didn't want to serve hot drinks but offered no caffeinated substitute (in my opinion, if they are going to halt hot beverage service due to turbulence, they should offer free soft drinks instead, or at least free beer & wine since that would have been offered anyway if the flight had been on NSW time). Nothing major, just not as great as my previous experience with this airline."

Cons: "My window seat didn’t have a window so was very squashed and felt claustrophobic"

Pros: "Efficient flight"
Cons: "Surly check in staff."

Cons: "flight cancelled"

Pros: "Lovely friendly staff"
Cons: "Flight delayed"

Pros: "Economy X was excellent value for getting 3 seats between 2, best I've ever slept in economy. Plane was late arriving before departure so boarding was late but we did leave and arrive on time. As I had an upset stomach the crew were nice enough to give me extra crackers and it was no hassle getting me herbal tea."
Cons: "Would be nice to have onboard entertainment included"

Pros: "Entertainment"
Cons: "Row 10 seats were extremely cramped. Seemed worse than usual. Was placed in middle seat and was unable to even read a magazine. Hostess saw how cramped I was and commented that I should purchase a x class fare, Perhaps virgin should ensure they supply adequate basic seating"

Pros: "How fast the process of checking in Munich bags and getting to the plain on time"

Cons: "In flight entertainment screens would not work properly"

Cons: "Small seats"

Pros: "Love the inclusion of one checked bag in the ticket price. Like the free snack and hot drink."

Pros: "Larger plane."
Cons: "Stewards missed serving me twice. I pressed call button and was ignored. Kids meal and vegetarian preferences were ignored. Abu Dhabi made all Sydney passengers go through security including full cabin luggage checks twice. Abu Dhabi made me check in the duty free that I bought in Dublin. It was a connecting flight so why on earth was that something I had to do. I could not check in online, choose seats or update preferences. They sat my daughter separately and I was fobbed off in each airport and until Abu Dhabi where the cabin manager took so long I had to ask another passenger to swap. My son was sick as he walked off the ramp and I had to stand and direct people around the vomit for over 10 minutes while staff dragged their feet getting help. I will never fly Virgin with etihad again."

Pros: "Friendly crew who offered to make me a cup of tea and offered me refreshments whilst rest of passengers were asleep. Perfect and just what I needed :)"
Cons: "Tasteless unappetising vegetarian dinner, uncomfortable seats, no duty free shopping offered"

Pros: "6 years. I am old and have been cared for very well."

Pros: "staff were wonderful!"
Cons: "not enough vegetarian meals brought on board for everyone in business class who wants one.... disgraceful for what it costs"

Pros: "Miss Rankin was on board with me. She traveled to the back of the plane to an empty seat next to me from seat 9F."
Cons: "Couldn't check-in from the kayak app..."

Pros: "Thanks Simone and team."
Cons: "Entertainment choices limited"

Cons: "Staff attitude on board very poor Overall experience very mediocre Entertainment selection very Asian biased"

Pros: "Sufficient."

Pros: "Overall comfort of both plane and staff"

Pros: "On time flight"
Cons: "None"

Cons: "The boarding had not started at the time due 22:25, I went to the rest room and on return the gate was closed for boarding. Staff advised they had commenced removing my luggage from the plane. The plane was still there but they would not let me board.! There was no call or final call or even a personal call with my name., staff said they were not required to do that. Then after pleading with no result, I requested my baggage. Staff sent me to baggage claim 2. There was no baggage, and by that time no Virgin Australia staff in the airport until 3pm the following day. I was stuck in a foreign airport, no luggage, no assistance at all from Virgin Australia to get my luggage, find accommodation, rebook a flight which resultingly cost US$900. I was distraught, the plane was still there and my luggage had not yet been removed and they refused me to board the flight!! The Virgin guy in charge was obnoxious and could not have cared less about my welfare, he personally accused me of swearing and I calmly reminded him I had not once used derogitorive language, that language was from another customer who was also refused to board. I question W that the flight was overbooked? This is not the airline Sir Richard Branson whom I have briefly met in Cairns airport promotes. Pitiful service.!!"

Pros: "Quick and efficient once we boarded"
Cons: "Seats small. One crew member had massive attitude Was getting very upset at Asians who kept trying to switch seats. She was, in my opinion, unprofessional with her comments and was taking it very personal."

Cons: "Flight cancelled with no announcement.Delayed 5 hours."

Pros: "Comfortable flight, roomy seats. Smiling , friendly staff. Very helpful to all passengers"
Cons: "Ther is nothing that I didn't like about trip and travel."

Pros: "A cold drink just when I needed it. Thank you"

Cons: "I was offered a seat near an exit door on the proviso I would help people in an emergency. I assumed this was because I am about 2 metres tall with my shoes on i.e. bit hard not to notice when I am at the counter. I actually got given a seat in Row 25 on an Airbus 321, which is the row in front of the spacious row 26, and row 25 has less kneeroom than the ordinary rows. Uncomfortable trip"

Pros: "staff were wonderful"
Cons: "Very difficult boarding for my mother with stairs& steps Also no tine whatsoever to drink tea and nutty thing too hard to attempt to rat"

Pros: "Economy X is fantastic, and really enjoy the boarding experience and the crew. left on time and arrived early. Excellent trip in that regard."
Cons: "Almost every time I travel on virgin, which is a lot. They serve a minim muesli bar. Come on Virgin what about changing that a bit. Qantas offer some really good options for not much more of a ticket price. This part of the Virgin Experience needs to change."

Pros: "The entire service is great I'd be happy to pay more for a flight with virgin then any other airline"
Cons: "Absolutely nothing!"

Cons: "Delayed."

Pros: "Impeccable and attentive service More spacious seats"
Cons: "Crying babies during the entire flight, not that the flight could help it but wish there were more quiet areas for passengers without families"

Cons: "Checking in staff insisted that I check my 2nd bag even though it is within the carry-on bag limits."

Cons: "my seat got changed"

Pros: "Everyone was very helpful. On time. No problems at all.thank you."
Cons: "Only could have gluten free snack"

Pros: "When boarding the plane I enquired about headphones. The flight attendant told me they don't usually give out headphones on my particular flight, however 15 minutes into the flight she walked past and had a pair for me to use. I was really impressed by the level of service and the fact she remembered where I was sitting. Great customer experience!"

Cons: "Despite being offered for sale an hour prior to departure, the ticket didn't issue before flight closing. Missed the flight and had to spend time getting a refund from the issuing company instead of spending the time working out how to get home!"

Pros: "Simplicity"
Cons: "Nothing really"

Pros: "Plane an easy boarding process. Attendant was very helpful when processing our baggage with an interrupting phone we jad to take."

Pros: "The whole service"

Pros: "It was the usual type of flight, no dramas, lovely crew, and fair price."

Pros: "Service"
Cons: "Vegetarian option and hot food very important especially for elderly people."

Pros: "On time departure"
Cons: "Beef dish was mainly rice with insufficient meat or gravy to flavour the rice and there were no vegetables. Entertainment selection was of little choice with documentaries that were not only unsuitable for children but in my opinion unsatisfactory for adults."

Pros: "I could stay in Sydney."
Cons: "Poor communication"

Pros: "Professional service"
Cons: "Food was not very appetising"

Pros: "Fantastic service!"
Cons: "Delay was not appreciated with a fidgety 2 year old"

Pros: "Staff were friendly"
Cons: "The food was horrible"

Pros: "It was wider than I expected."
Cons: "Old."

Pros: "Crew were ok , but all looked like they had had a long day. Functional but not outstanding."
Cons: "Late departing"

Cons: "The seat leg room is getting smaller and smaller. You can't put your seat back- you'll crush the person behind! And I'm short!!"

Pros: "Older plane with uncomfortable seat"
Cons: "The seat on the plane was old and uncomfortable"

Cons: "It was 1 hr delayed then when boarded there was some technical fault and we were left boarded with door open for about an hour. There was no offer of water or any drink. Seats I didn’t find comfortable. The cabin had significant rattle. Overall a very poor experience in today’s day and age."

Pros: "Thank you so much for returning my laptop to me. I left it on board seat 4c. Made my day , comfy fast flight"

Pros: "The crew heard this person carrying on and did nothing"
Cons: "Another passenger was rude and disrespectful to personal space in my seating"

Cons: "The flight left late. It just made it to landing in Sydney before an electrical storm shut down the airport. If the flight had left on Tim e it would have made it to Sydney before the shut down. We spent 3 hours in the plane on the Sydney tarmac."

Pros: "Noodles were hot and coffee served in decent time. Crew engaged with courtesy to all."
Cons: "Boarding was later than they kept stating at the gate but still arrived at destination on time."

Pros: "Friendly staff"
Cons: "N/A"

Pros: "That l got sms messages regarding my flight details and where to collect my luggage!! Awesome"

Cons: "Got charged $120 at the gate as my bags were 7.5kg not 7kg. Blatant money grab."

Pros: "Overall great experience"

Cons: "Na"

Pros: "I liked the organisation"
Cons: "The food"

Pros: "Good smooth flight"
Cons: "Flight delayed getting away"

Cons: "I have put past a lot of things that jetstar airlines have done in the past, including the 140$ that I had to pay to change and pay to rebook or pay to cancel and there were no given supports with credits, so I ended up abandoning the flight altogether losing the money. I flew jetstar from Sydney to Sunshine Coast with my backpack a personal bag and a tote bag. I had previously paid 20$ for checked luggage. Making my total for the flight 80$ no one asked to weigh my bags or questioned them. Making the 20$ extra just disappear? . They did make me throw out my beverage upon entered the aircraft that I just purchased, I would assume because it’s a ‘safety issue’ even though the airline does not give complimentary anything so I’m assuming it’s mostly competition of sales.In Gold Coast I checked my bags through security got to the gate and they had a trolly weighing bags. They asked me if I was traveling with someone else which I replied with a no. They then weighed my backpack saying it was 7kgs and I had to come with them to the front. So my backpack personal item and tote bag was too much all of a sudden. I offered to give up the tote bag which then turned the situation into that all of my bags were over weight and it was going to charge me 60$ for my 7kg backpack. I said 60$ was expensive and I paid 20$ last time for my checked bags on the way here that I hadn’t used and he said too bad. Meanwhile the majority of people boarding past me had had rolling luggage and an additional bag or a personal item and when I said something to the employee he told me I’m wrong and they were all weighed and it’s 60$ for my belongings to be checked and put under the plane? Because 60$ somehow made the weight of the flight more light? Horrible customer service. I didn’t get I’m sorry any compassion I got what are you paying with? I paid 60$ or miss my flight. 60$ could have given me one more flight. Also to mention the flight was not even completely full so what did that 60$ accomplish? Awful awful awful . So in the future I suppose I’m just going to donate 20$ regardless if I have checked luggage or not because paying for everything is the only consistent thing on jetstar. On the positive side they let me jump the line after I paid 60$ for my “overweight luggage” and I got to my assigned seat more quickly."

Pros: "It took off and landed"
Cons: "Rude Jetstar staff at Coolingatta found we had 4 items weighing 15.5 kg instead of 14 and wanted to charge us $60 to load a bag on plane. Last Jetstar flight for me"

Cons: "Multiple flights a day to Sydney from OOL. Ours was delayed so many times that other flights came and left! Not one long delay...delay after delay after delay that added up to two hours. If we would have known that in the beginning we would have been more understanding. I thought for sure the airline would offer a beverage in the flight or something to make up for it. Nope. Just don’t fly JetStar. Really. It’s not worth the money you save."

Cons: "No in-flight entertainment facilities or capabilities"

Pros: "Overall experience very good"
Cons: "All goid"

Pros: "What did I like... er..... I got home !"
Cons: "Where to begin: 1. The staff. the rudest flight crew i have ever come across in my professional career 2. The flight, well, as always, the flight was delayed for no reason, no explanations, no apologies, nothing 3. Comfort.... the Airbus A321 is a good airframe, other airlines engage seat manufactures with comfort in mind... nope.. not jetstar 4. Food. What food??? Was there any food?? nope.. there was a bag of nuts and some chips... 5. Entertainment. Well, I had fun listening to the cabin crew moan about passengers, so that was entertaining.. NEVER AGAIN"

Cons: "Child behind sitting on floor banging seat and loud devices being used with no ear phones so couldn’t rest"

Cons: "How close the seats are."

Pros: "It was a quick flight, managed to leave 10min earlier than scheduled. Pretty smooth."
Cons: "Seats were very uncomfortable, felt very straight and no real headrest; even though it was a new plane. Quite a lot of families with young children flying, it was the last domestic flight out so expected it to be less children. It was a bit noisy at times."

Pros: "Great staff"
Cons: "Delayed departure"

Cons: "Flight was 4 and 1/2 hours late. While we waited 3 flights departed on time to our destination Sydney. Neither the pilot nor the cabin manager made any acknowledgement of our inconvenience ....just "thank you for flying with us". Appalling lack of sensitivity or decency. They are apparently oblivious to their contribution to JetStar's poor reputation. Someone else's fault no doubt!"

Pros: "cost effective, good flight."

Pros: "The price of food etc. The norm!"

Pros: "That the flight was on time and the baggage arrived quickly."
Cons: "Bag check was difficult. I neglected to purchase my one bag’s space in the hold either because I forgot or neglected this task. Nevertheless, when I tried to purchase the checked bag, I was misdirected twice and separate scales were 7kilos apart! Thus my “budget airfare” from Sydney to Coolangatta was $94, my checked bag in the other direction cost $124! This was the only hiccup, but the bag check process was unnecessarily expensive, unwieldy, and confusing."

Pros: "kylie the ground staff for Jetstar was brilliant"

Pros: "Flight was smooth. No one bothered me while I was sleeping."
Cons: "Food not complementary. No entertainment option"

Pros: "The plane was not full plenty of room to move to a better seat with a window."
Cons: "No entertainment so was a bit boring plus why pay for seats when they move you to a different anyway."

Pros: "My seat 12F...."

Cons: "Food was horrendous and staff service was poor considering we were in business."

Pros: "Helpful and friendly staff on board. Easy check in and boarding. Slight departure delay but arrived on time."
Cons: "Food options aren't great or cheap, but it's a budget airline so what do you really expect? Same goes for baggage. 7kg carry-on isn't a lot but prepare for it properly and you'll have no problems - you can't complain when you're charged for being a few kilos over."

Pros: "Nothing"
Cons: "Return journey of our flight was moved so disrupted our onward flights. Getting in touch with customer services was impossible. Only way is to 'live chat' then they tell you their hands are tied and to speak to the 'refunds team' who don't have a number and will 'be in touch with you'. They won't be. Then outbound flight was cancelled at the last minute. Waiting for a refund........and waiting. If it's a choice between jet star or swimming to your next destination, swim."

Pros: "Have flown with jet star and I always have a great flight and I really enjoy how amazing the flight crew always are. Will continue to choose Jetstar for my domestic flights."

Pros: "Nice staff and very clean planes."

Pros: "Nobody told i couldnt bring luggage had to pay extranfee"

Pros: "It was quiet. Quick and comfortable waiting for our flight. I enjoyed the meat pie, coffee and service while waiting. I was aloud to have a nap. Felt refreshed. Kayak gave me a great price. I saved $400 for my family flights all up."
Cons: "The flight was delayed by an hour but it was an accumulation of air conjestion towards the later flights. Overall we were able to charge our phones and get comfortable before flying."

Cons: "On time"

Pros: "Nothing"
Cons: "Crew , baggage price , food"

Cons: "plane was half hour late leaving because JetStar does not allow enough time for turn arounds from plane arriving from elsewhere. That said, the pilot did do his best to catch up for lost time once in the air."

Pros: "On time flight"
Cons: "Nothing"

Pros: "Ok"
Cons: "Ok"

Pros: "That we landed"

Cons: "They offered to forward my baggage to my final destination and it got delayed for 4 days."

Cons: "The flight was delayed then check in staff were rude"

Pros: "Crew were fine"
Cons: "Kids were literally using my seat as a jungle gym. Staff should have controlled kids"