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Cons: "Raise the cabin temperature"

Pros: "Seats are spacious even for economy class."
Cons: "None"

Cons: "I think the food in our flight was not that good.."

Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."

Pros: "Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone..."
Cons: "See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again."

Cons: "Flight way too cold"

Pros: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Cons: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."

Cons: "5 crying babies on a red eye. Don’t know if that can be prevented."

Pros: "The cabin crew and the pilots. The flight went smoothly."
Cons: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."

Pros: "Crew"
Cons: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"

Pros: "lot of turbulence, uncomfortable ride"
Cons: "entertainment system was good"

Cons: "None"

Pros: "The seats were comfortable and the staff was very attendant!"
Cons: "No complaints"

Pros: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"

Pros: "Everything"
Cons: "Non"

Pros: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Cons: "The food was disgraceful, the entertainment, the quality of the movies was poor.."

Pros: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."

Pros: "Crew very friendly"

Pros: "Everything"

Pros: "Service by the crew was great"
Cons: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."

Cons: "Some staff not courteous which surprised me"

Pros: "The crew were excellent"
Cons: "I'm 6'2" and the regular economy seats didn't give me enough to leg room"

Pros: "great crew service. my first time flying with singapore airlines and they delivered"

Cons: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"

Pros: "More leg room than other airlines, superb service and excellent food!"

Pros: "Crew members were very friendly n helpful."

Pros: "food. schedule was on time"

Pros: "Boarding ok, timely departure. Food very good for plane food."
Cons: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."

Cons: "one of the oldest planes i ever used"

Pros: "Wonderful and warm crew made me feel at home. Loads of entertainment but best of all, comfortable seat/bed allowed for a goodnight's sleep!"

Pros: "Food was good"

Pros: "New movies! Yes!"
Cons: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."

Pros: "Very comfortable great personal service. Smooth flight,on schedule."

Pros: "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
Cons: "Don't change anything!"

Pros: "Excellent seat and pillow cushion... The krisworld in-flight entertainment was extremely easy to use while still having a wide selection of films. The touchscreen was also very simple and did t require a great deal of force to press a button...the steamed towel given before take off was extremely relaxing and set a high standard of expectations during this flight. Almost all of the those expectations were met. The toilets were extremely clean and the service of toothbrushes was the icing on the cake. For my meal I ordered Indian fish curry which could have been a little more spicy (I am Indian so I eat foods with many spices)."
Cons: "I would have liked a wider selection of foods in the menu.. Limited options. Also, I had a 11:45 AM flight from BOM-SIN which was supposed to start boarding at 10:45, but instead we started boarding at 11:30 and took off at 12:10."

Pros: "Attendants are always nice, flight is always smooth."
Cons: "Nothing!"

Pros: "No fuss flight but lacking that something extra"

Pros: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"

Cons: "cramped seats freezing cold"

Pros: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Cons: "Wifi cost 12 bucks and hour."

Pros: "In-flight Entertainment. Orderly & on-time boarding."
Cons: "Food selection was limited given we were traveling Economy class."

Cons: "Food not so good"

Pros: "Everything"
Cons: "I have no complaint"

Pros: "What did I like??? Um, EVERYTHING! First off I got a great price under $850 round trip to NRT from LAX was a steal! They let you check two large suit cases plus a carry on and a personal item. That all FREE!!! I travel pretty light but it was great to know they don't Nickle and dime you for bags or anything else for that matter. Staff looks amazing and treats you first class even when your in economy. They are so polite and really genuinely want to give you a above and beyond experience. And they over achieve at it! They meals are great and very satisfying. The planes are big and roomy even in economy seats. On our return flight we had a brand new plane which had a sleek touch screen monitor and controller. There mad tons of media available (articles, language games, games, movies, tv shows and more) with USB ports to charge devices on each seat. Plus 10inch personal monitors. Earbuds were included free of charge, aswell as socks toothbrush and tooth paste. They have is two big meals on our direct flight (awesome that they have direct flights). Plus, they offered free snacks too and gave us a full can of soda vs. a small cup. They come through several times offering coffee, tea, water and snacks. All free of charge. This was my first time flying Singapore Airlines and I loved it!!! I wish Everyone was this amazing! Norwegian Airlines was the opposite as far as charging for everything! Had to pay each stop for any luggage ($100 per checked bag). No meals free or charge. They wanted money for everything! And yea a skimpy sandwich was $9.00 :(."

Pros: "Arrival in Canberra was excellent."
Cons: "Horrendously uncomfortable business-class seat for a redeye flight."

Pros: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"

Pros: "The food was great!"
Cons: "The announcements coming from the boarding crew were not clear or hardly under stable."

Pros: "Great food and fantastic service"
Cons: "Needs more legroom"

Pros: "Fast boarding and crew"
Cons: "Food was terrible even for plane food was unacceptable the headphones jacks are all half way working u have to wiggle the end to make it work the chairs are very stiff and uncomfortable next time looking for another airline"

Pros: "CREW WAS HELPFUL AND OBLIGING."
Cons: "IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY."

Cons: "Have a choice of both sweet & savoury snacks onboard."

Pros: "The service and entertainment provided"

Pros: "Some crew not attentive at all. Had to request a few times before service was provided. Seats comfortable enough."
Cons: "Some Crew a bit slack. And slow service"

Pros: "Arrived safely"
Cons: "Horrible check in process from Syd to Melb. Leaving No time to make flight Horrible transit through Melb - missed connecting flight back to sydney Overall not great"

Cons: "They all very much friendly staff and very helpful"

Pros: "Everything was fantastic!"

Cons: "Best flight ever all time"

Pros: "Crew were great - happy & fun. Seats 19B & C"

Pros: "Fast boarding and great entertainment."
Cons: "Food was sparse and water hard to come by. The ability of passengers in front to deeply recline their seats made the flight uncomfortable and claustrophobic."

Pros: "ENTERTAINMENT. ONE STAFF MEMBER DID HER BEST TO LOOK AFTER ME DUE TO THE TERRIBLE SEATING ISSUES."
Cons: "I REQUESTED AND WAS GIVEN A WINDOW EXIT SEAT AS I AM TALL. THE SEAT HAD NO WINDOW AND HAD A HUGE EXIT BARRIER IN FRONT OF ME SO IT WAS VERY UNCOMFORTABLE. THE STAFF TOLD ME I HAD TO PUT MY SHOES BACK ON BECAUSE I WAS IN AN EXIT ROW. A DIFFERENT STAFF MEMBER SAID IT DIDNT MATTER"

Pros: "all good"
Cons: "all good"

Pros: "The seats were comfy."
Cons: "I booked through Budget Air and was initially online able to confirm seats and meals for my husband and I online with Qantas easily. Months out my flight was cancelled and I was rebooked onto a later flight that would have made us miss all of our transfers to our honeymoon on Fitzroy Island. Because I had booked through 'a 3rd party' Qantas refused to assist me. I managed to convince budget air to change our flights. We were moved to a jetstar flight from Melbourne to cairns. I had to confirm that this had occurred and go through multiple people online to reallocate seats and food options for my husband and myself again. Only my luggage allowance was carried across to jetstar and neither of our meal allowances were. When it came to online check-in with jetstar I could not check my husband in online only myself. I spoke to multiple people online who all confirmed they didn't know why or there was no problem and we should just present ID and check in in person. When we got to the airport Qantas had not transferred the e-ticket code across for my husband's booking and this is why we could not check him in online. The jetstar staff had to try to get his original booking code from Qantas. As it turned out I had to original booking code through budget Air in my hand and had to assert this information to staff. Flying back we were able to check in online fine with Qantas. Our boarding passes printed different sizes but did not present a problem when we dropped off our luggage. When we sent to check in the staff member couldn't get the smaller pass to read and my husband had to assert that he also had it on his phone. Despite all of my online conversations the aisle seat was allocated to me and not my husband who required it because of a medical condition and the flight was 30min delayed. We won't be traveling with Qantas or jetstar, or booking through budget Air again."

Pros: ":("
Cons: "Crazy long delay. Wasted a whole extra day at the airport with no help or accommodations. :("

Cons: "Flight attendant kept forgetting to turn the entertainment back on after an announcement. Flight attendant sounded unprofessional over PA Would like more snacks - savoury and sweet, instead of just savoury. Snack was not sufficient for a 3 hour flight landing at 9pm. Had to wait on plane while airbridge was brought to the plane so everyone could disembark - “they weren’t expecting the flight!!” Whole flight still waiting for luggage after 55 minutes of standing at carousel and only after 55 minutes an announcement to say handlers are tending to a departure and we have to wait another 10 minutes - a whole hour for luggage - take carry on only next time!!!! 4 flights collecting luggage from the one carousel!!"

Pros: "Quick boarding and friendly staff"
Cons: "Could not eat the in flight breakfast as both contained wheat (I’m coeliac)"

Pros: "Despite being fully booked, the 14 hour flight was peaceful and easy. Every seat had a pillow & blanket upon embarkation, the lights were dimmed after dinner and it wasn't difficult to sleep. Staff were very friendly & accommodating."
Cons: "Smallish serves of food (dinner & light breakfast) for a long flight"

Cons: "The entertaimnet headset socket was faulty and I had to hold the jack in a specific way so I could hear the vocal channels. Sometimes it just dropped out all together. Tried multiple headsets but having the socket and jack on the inside of the armrest where it was so easily knocked by you leg was so incredibly stupid and made it hard to get comfortable or move position in the seat. First time I've ever seen this on a plane. Ok, so Qantas got us there safely but the inflight movies its what makes it bearable."

Pros: "4 flights in 2 weeks Melbourne Cairns return & Melbourne Coolangatta return. Great staff induction from Qantas all flights were excellent"

Pros: "Nice friendly staff."
Cons: "The snack provided was very unhealthy, and they did not have any alcohol available."

Pros: "The fresh fruit platter choice for breakfast"
Cons: "No fresh towels to wash hands & face before being served food"

Cons: "Little more leg room required"

Pros: "Singapore airline best for Australia"

Cons: "The most uncomfortable chair I have even sat in, I arrived home 5 days ago and my back still hurts."

Pros: "Everything"
Cons: "Nothing not to like"

Pros: "The service, politeness of staff, the food."

Pros: "Mostly everything great."
Cons: "Leg room for me a bit small. Dinner a bit mushy."

Pros: "Staff were friendly."
Cons: "A tiny pla? A bumpy flight. You should get the heads up about such small planes."

Pros: "On time. Nice cup of tea and a bite to eat. Good entertainment if you have your own device (I did)."
Cons: "Entertainment system.took a while to connect to and dropped out a few times."

Pros: "I liked the service, the friendly cabin crews. The food was good. We had a bit of turbulence on the way but all good. Thank you QF"
Cons: "On this particular flight, we had to wait like 30 minutes to get our baggage. Maybe because of the rain but otherwise all was good. Thank you QF"

Pros: "Comfy flight. The staff were really helpful."

Cons: "Arrogance of the crew"

Pros: "I liked everything from crew to the plane"

Pros: "Little"
Cons: "Arrogance of the crew"

Pros: "Not much"
Cons: "Delayed no information"

Cons: "Bathrooms were disgusting, plane was dirty"

Pros: "The crew were so so friendly, as are most Australians, I've come to learn. I love the complimentary adult beverages!"
Cons: "I have no complaints that are unique to Qantas and this flight (cramped leg room, okay ish food, etc.)."

Pros: "I was accommodated excellently as I required wheelchair access and ease and comfort as I was recovering from major surgery. The return seating in upper level was most appreciated . A big thanks to the cabin crew especially Oscar."
Cons: "When I originally had to call to organise seating requirements and wheelchair access, I was in hold for 1.5 hours before I spoke to someone ."

Pros: "Thank you for keeping track of our luggage throughout the massive delays and rebookings."
Cons: "Gate staff at all locations seemed stressed, under informed and overwhelmed."

Pros: "Friendly cabin attendants"
Cons: "Uncomfortable seating"

Pros: "Nice aircraft and amenities."
Cons: "All 6 of my flights were delayed causing me to miss 2 connections. Had to pay for a hotel and arrived a day late to final destination. Agents, sales desk, all could care less."

Pros: "Great service, great food"

Pros: "We loved everything from check in to leaving the plane. They are a lovely bunch. Thank you, Qantas, for hiring wonderful staff members. We hope you treat them well."

Cons: "Delays at the airport Economy very uncomfortable Crappy food"

Pros: "Perfect flight, departure and arrival in time. Friendly team on board. Appreciate it! Thank you!"

Pros: "Flying to Qantas always enjoyable - staff always make for pleasant journey. Always happy to fly Qantas."
Cons: "One negative experience was that there was only 1hr 30mins between connecting flights. Between departing international flight - picking up luggage/toilet stop and clearing Immigration/Customs then catching bus between Qantas international domestic terminals we were racing to catch flight. As we arrived Qantas domestic terminal our names were being called over along with info the plane was awaiting our arrival. In my experience 2hrs is minimum time between connecting flights - otherwise good experience."

Cons: "Do you really need to be provided with a meal at 11pm just after departure? A decent snack pack would be a better get, and allow people to get to sleep."

Pros: "Friendly, helpful and professional crew which which always makes for a better overall experience."
Cons: "The crew seemed to have to spend much of their time as IT consultants assisting with iPads."

Pros: "Didn't have to pay for drinks, after 4pm policy!"
Cons: "Call what was server 'supper' didn't quite cut it. More like tiny heavily salted cardboard."

Cons: "See above"

Cons: "Computer system crashed. Not enough agents working at check in. We waited in line 1 hour just to drop off bags. Very frustrating."

Pros: "Easy check in on line and at baggage check in at Nadi, landing was good, the fact that we made it safely was also good, great crew - I felt sorry for them too!"
Cons: "Screaming kids, I had one kicking the back of my seat pretty much the whole trip, as well as throwing tantrums (I know this isn't the fault of the airline but the crew could've helped a tad more - can't blame them for not wanting to go near them though I didn't want to be seated in front oft them either!!!) No tv for inflight entertainment, meal very average, they ran out of one of the choices early on (probably the only good choice!), landing was good…very relieved to arrive!"

Cons: "Although i requested Halal food, way in advance when i booked my flights, Non was provided."

Pros: "Food"
Cons: "Everything is good."

Pros: "Comfort"
Cons: "No entrtainment available"

Pros: "Free wifi"
Cons: "Not much"

Pros: "Great, love the ATRs"

Pros: "Good seat, plenty of space for my long legs."
Cons: "Boarding was a little disorganized."

Cons: "No seatback monitor."

Pros: "Leave and Arrived on time"

Cons: "Glad to have an isle seat"

Pros: "Love the inclusion of one checked bag in the ticket price. Like the free snack and hot drink."

Pros: "Larger plane."
Cons: "Stewards missed serving me twice. I pressed call button and was ignored. Kids meal and vegetarian preferences were ignored. Abu Dhabi made all Sydney passengers go through security including full cabin luggage checks twice. Abu Dhabi made me check in the duty free that I bought in Dublin. It was a connecting flight so why on earth was that something I had to do. I could not check in online, choose seats or update preferences. They sat my daughter separately and I was fobbed off in each airport and until Abu Dhabi where the cabin manager took so long I had to ask another passenger to swap. My son was sick as he walked off the ramp and I had to stand and direct people around the vomit for over 10 minutes while staff dragged their feet getting help. I will never fly Virgin with etihad again."

Pros: "Love economy X on VA!! MCY is awesome to fly out of. Small and easy"
Cons: "Nothing"

Pros: "Friendly crew who offered to make me a cup of tea and offered me refreshments whilst rest of passengers were asleep. Perfect and just what I needed :)"
Cons: "Tasteless unappetising vegetarian dinner, uncomfortable seats, no duty free shopping offered"

Pros: "6 years. I am old and have been cared for very well."

Pros: "Miss Rankin was on board with me. She traveled to the back of the plane to an empty seat next to me from seat 9F."
Cons: "Couldn't check-in from the kayak app..."

Pros: "Thanks Simone and team."
Cons: "Entertainment choices limited"

Pros: "My Mum has mild dementia and was going to Sydney from Maroochydore to visit family. From check in at MCY to arrival back at MCY the staff looked after her very well. She needed assistance boarding and disembarking and they were very helpful and courteous and that's why I choose Virgin over the other airline that flies the same route."

Cons: "Terrible take off and landing. No screen on seat back. Crew handling of problems not good. Ground crew not ready. No advice of 25 min late arrival. Worst flight by Virgin ever."

Pros: "The flight crew were friendly and efficient !"
Cons: "Seats could be a bit larger and a bit more comfortable"

Pros: "Sufficient."

Pros: "Overall comfort of both plane and staff"

Pros: "It was an efficient 1.25 hour flight. No frills. Quick refreshments were served. It was expected and I was perfectly happy with the service."

Cons: "They lost my luggage"

Cons: "The boarding had not started at the time due 22:25, I went to the rest room and on return the gate was closed for boarding. Staff advised they had commenced removing my luggage from the plane. The plane was still there but they would not let me board.! There was no call or final call or even a personal call with my name., staff said they were not required to do that. Then after pleading with no result, I requested my baggage. Staff sent me to baggage claim 2. There was no baggage, and by that time no Virgin Australia staff in the airport until 3pm the following day. I was stuck in a foreign airport, no luggage, no assistance at all from Virgin Australia to get my luggage, find accommodation, rebook a flight which resultingly cost US$900. I was distraught, the plane was still there and my luggage had not yet been removed and they refused me to board the flight!! The Virgin guy in charge was obnoxious and could not have cared less about my welfare, he personally accused me of swearing and I calmly reminded him I had not once used derogitorive language, that language was from another customer who was also refused to board. I question W that the flight was overbooked? This is not the airline Sir Richard Branson whom I have briefly met in Cairns airport promotes. Pitiful service.!!"

Cons: "Flight cancelled with no announcement.Delayed 5 hours."

Pros: "Comfortable flight, roomy seats. Smiling , friendly staff. Very helpful to all passengers"
Cons: "Ther is nothing that I didn't like about trip and travel."

Pros: "A cold drink just when I needed it. Thank you"

Pros: "staff were wonderful"
Cons: "Very difficult boarding for my mother with stairs& steps Also no tine whatsoever to drink tea and nutty thing too hard to attempt to rat"

Pros: "Economy X is fantastic, and really enjoy the boarding experience and the crew. left on time and arrived early. Excellent trip in that regard."
Cons: "Almost every time I travel on virgin, which is a lot. They serve a minim muesli bar. Come on Virgin what about changing that a bit. Qantas offer some really good options for not much more of a ticket price. This part of the Virgin Experience needs to change."

Pros: "The entire service is great I'd be happy to pay more for a flight with virgin then any other airline"
Cons: "Absolutely nothing!"

Cons: "Delayed departure."

Cons: "Delayed."

Pros: "Impeccable and attentive service More spacious seats"
Cons: "Crying babies during the entire flight, not that the flight could help it but wish there were more quiet areas for passengers without families"

Cons: "my seat got changed"

Pros: "Every employee I've met has made my trip seamless and delightful. Your employees are very professional. Wish you were in the US!!"

Pros: "Everyone was very helpful. On time. No problems at all.thank you."
Cons: "Only could have gluten free snack"

Pros: "everything was great, more movie options would be better"

Pros: "Plane an easy boarding process. Attendant was very helpful when processing our baggage with an interrupting phone we jad to take."

Cons: "Waiting time on transfer Staff attitude"

Pros: "The whole service"

Pros: "Glad I wasnt conecting internationally..Plane problems..Other airlines might have offerred some compensation for 2.5 hrs late.."
Cons: "Otherwise fine"

Pros: "It was the usual type of flight, no dramas, lovely crew, and fair price."

Pros: "Service"
Cons: "Vegetarian option and hot food very important especially for elderly people."

Cons: "Didn't clearly mention to me that I have to buy extra ticket for my luggage. It is a cheap plane, but the expense actually is not cheap."

Pros: "I could stay in Sydney."
Cons: "Poor communication"

Pros: "Everyone was super helpful and friendly."

Pros: "Reached Sydney, eventually"
Cons: "Hour late. Crowded plane, cramped. No service. Poor communication about delays."

Cons: "The line for the Bag drop was much longer than anticipated (usually fly with Qantas which is v. quick & automated), meaning I nearly missed the flight."

Pros: "the crew was amazing"
Cons: "the seats were uncomfortable"

Cons: "All perfect recomendable thanks"

Cons: "A little more leg room"

Pros: "Nothing - terrible airline"
Cons: "In flight entertainment, free water, less strict on carry on weight"

Cons: "The attitude of the crew towards passengers with children. They made us wake up our sleeping child because she was on a blow up cushion that obstructed her leg space. Even though we explained it could be deflated in a single second and was not causing harm to anyone else they still made us move it. Also, they gave us a guilt trip for changing a peepee diaper in our seat (careful not to touch any seats) and wouldn't take the trash. As any parents knows, changing a diaper in an airline bathroom is one of the most unsanitary and awful things you can do with your young child due to the extreme lack of space. Airlines in general should make a "family bathroom" with more space for parents to change their kids."

Pros: "They cancelled return flight and were rude when I tried to rebook; they also weigh luggage and charge extra; had one kind agent who helped; won’t fly again and won’t use cheap flights"

Cons: "Flights to & from Sydney to Melbourne were ok!"

Pros: "Much better than any airline in the states."
Cons: "A few more trash pickups from the crew. I had a few times I was left holding trash."

Pros: "No intermediate stop"
Cons: "Economy seats very uncomfortable, very noisy toilette"

Pros: "Thank you so much for returning my laptop to me. I left it on board seat 4c. Made my day , comfy fast flight"

Pros: "It was clean and spacious."
Cons: "I wish entertainment and/or snacks were provided."

Pros: "Price"
Cons: "Not much"

Cons: "Nothing...all went very well, arrived early, suitcase came quickly."

Pros: "The crew in the Melbourne airport were amazing! There was confusion with my bags and they sorted it out without any stress!"
Cons: "The seats weren’t very comfortable but it was a very clean plane!"

Pros: "Ease of boarding and disembarking."
Cons: "Seat pitch awful. No leg room for me. I'm 6ft 1inch talk so not that big. Ok for a short flight but no longer."

Pros: "food"
Cons: "delay"

Pros: "I did like the price of airfare. The aircraft was clean."
Cons: "No legroom, no complementary snacks or drink. No entertainment."

Pros: "Travel good"
Cons: "There was a delate"

Cons: "Got charged $120 at the gate as my bags were 7.5kg not 7kg. Blatant money grab."

Pros: "I really liked the hostel. The location is good."
Cons: "The rooms didn't have doors and didn't have lockers. One bathroom for 12 beds. The shower didn't work."

Pros: "Sunshine Coast airport is so small getting through security is a five minute process."

Cons: "Their luggage policy is a joke. Boarding is a cluster. Cheap airline."

Pros: "The Steweys were great!!"

Pros: "The price was right, but there was nothing especially nice about the flight. You definitely get what you pay for though, and it was absolutely the best price hands down."
Cons: "Definitely small seating space and no-frills."

Cons: "The entire experience"

Cons: "You charged me an astronomical rate to check 2 bags! over $300!?! Really?!?! I will avoid your airline at all costs."

Pros: "The crew including the check in and ground crew were excellent, very friendly and patient."

Cons: "Late 2 hrs going to noosa. Cancel flight coming home. Then replace flight delayed 2 hrs as well"

Pros: "On time no delays"
Cons: "At the gate at Noosa there was minimal announcements but it's a tiny airport so I guess that's normal Deplaning in Sydney crew should have said the front exit had s ramp rear had stairs so if you had a knee strain you could make a choice"

Cons: "Who knows the weight of the bag ahead of time. Should allow for bags to be check day of without penalty."

Cons: "Delayed departure which affected my travel plans"

Pros: "Plane was unable to get to a gate after landing but we were kept informed."
Cons: "Paying four dollars for an orange juice."

Pros: "Last time I'm using jet star with their constant delayed departure times. Almost missed my international connecting flight due to an almost 2 hour delay. Crew were awesome but seriously jetstar get it together"

Pros: "Crew were nice"
Cons: "Delayed more than 1hr"

Cons: "There was no entertainment"

Pros: "Fare"
Cons: "Nothing but the fair is included"

Pros: "Excellent entertainment system."
Cons: "Paying for seat and Niger luggage"

Pros: "Price"
Cons: "No entertainment"

Pros: "The flight was canceled, BUT they put us on a later flight and sent an email and text message to let us know, then gave us food vouchers to use in the airport while we were waiting. So they did just about everything they could to make the delay acceptable."
Cons: "The flight was canceled... It would have been nice if the food vouchers could be used for alcohol... :-) Baggage fees at the airport are ridiculous ($15 per kilo). Make sure to prepay for your checked luggage."

Pros: "Crew were fine"
Cons: "Kids were literally using my seat as a jungle gym. Staff should have controlled kids"

Pros: "Quick and efficient. Crew was great."

Pros: "There was a security incident at airport. Jet star counter staff was aware of this, but still close the counter and left about a dozen passengers stranded in Bali overnight. The staff was rude and terrible, at first saying it was our fault for not checking in online (not true)"
Cons: "Horrible airline no wonder comedians on NZ and OZ make fun of this airline."

Pros: "Timely, warm friendly crew, comfortable seating"
Cons: "Flying out of Avalon Airport in Melbourne. Too far out of the way."

Pros: "Llegue a destino"
Cons: "Si no pagas no hay ni agua"

Pros: "even thought they departed late we landed on time"
Cons: "both flights departed late"

Pros: "It took off and landed safely"
Cons: "Everything else"

Pros: "Nothing."

Pros: "Was on time and I personally did not run into any problems."

Pros: "As good as you can get, considering it was economy. I think that the 787 made it that way--wonderful plane! I love Jet Star--being able to up-grade to comfort without much problem."
Cons: "Ordering food, even though a better value than most cut-rate airlines, is a pain to remember, and was difficult for some on board. When you say there will be no other food, people don't want to believe you."

Pros: "They got me to the same location at essentially the same time as another airline, for a lower price."
Cons: "Everyone boards all at once."