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There were no food or entertainment on this short flight. Friendly staff even before getting on the flight. The seats were snug but it was quick flight

Good flight. On time. No problems. Plane was clean. Service was as you would expect. However nothing special, just a good flight.

Very friendly staff. No food service and no entertainment. Only 1hr 20min flight

High fees for excess checked baggage and somehow ridiculous rules for carry on bags.

Flight was late, food and drink an extra charge, my carry on is five rows behind me, and the seats are too narrow. Don’t ask me to be happy about it

I bought flights in August and there wasn’t a flight in the system

Our 6.30am flight was boarded then cancelled to fly at 10.55am . We were flying to Brisbane to attend a funeral at 12 noon an hour away . This means missing the funeral due to unreliability of Virgin . Unimpressed !!

It was with Link Airways and the Saab 340 jet was noisy and little comfort.

They didn’t sent my luggage I got it 24 hours later

Plane was late and they wouldn’t check our bags through to Tokyo

Great food and good entertainment options for the long flight.

It seems that qantas are trying hard to regain their status as Australia's premier airline. I only flew economy but happy with the service entertainment, food, configuration everything.

I never flew with alliance. Kayak is a joke and none of the flights or times were correct. Won’t ever use kayak again

I missed my flight due to unforeseen circumstances It was, however , an excellent price !

Loved the food and beverages available, spacious economy class, excellent entertainment

Very good overall. Highly recommend for all flying to Australia

Helpful staff when I felt unwell. Qantas need to have an audio/music channel so you can listen to various music/.artists

We had bulkhead seats in a A380 in the upper deck in seats 31 D and E. Storage was very limited other than in overhead bin - which is not within reach when in seat. Yet paying same price as others in premium economy who have a lot more storage within arm’s reach. Seems very unfair.

Good check in and helpful staff. Delayed for 1 hour. Took about 45 Mins to get baggage’s at DFW . Food was average ( Hindu meal ) . Overall it was good experience

My experience was great overall. Tanya was particularly friendly and helpful the entire trip. I was very pleased with her customer service skills. The plane was an older aircraft but the entire way was comfortable with barely any turbulence at all. Qantas should speed up its fleet renovation. Totally recommend using this airline.