The flight was delayed and it was delayed on my trip from Seattle to San Francisco also, my luggage didn’t get to me 5 days later after my arrival.
Very friendly airline staff 👍👍 Please consider offering some premium snacks (e.g., mixed nuts) in for the 5-hour flight in addition to the breakfast service.
Poor food options for vegi folks n not enough food quantity. Fiji really needs to improve on it. Flight crew is very warm and respectful but don’t know how to cater towards vegi folks n items despite so many Indians staying in Fiji
I thought Fiji and Fiji Airways was great. Looking forward to the next trip. Baggage claim at the end went to sh...t
Left on time , arrived on time. Staff was awesome!!!!! Great flight!!!!
Great food, wonderful staff made a long flight seem short
We have had an absolutely horrific experience so far getting home from Australia on a $18,000 + flight we booked with you. The flight did not deplane in Dallas because there was no available gate or staircase. We sat in the plane for 3 hours waiting to deplane. As a result we missed our connecting flight to New York. American Airlines put us up in a hotel several miles away. We waited 45 minutes for a shuttle and The shuttle driver was horribly rude and unhelpful. They offered us $70 vouchers for food but actually there was no food left when we arrived minus some chicken nuggets and corn dogs. It was awful. Horrible way to end a vacation. There has to be accountability here.
Again, Fijian hospitality was genuine, very comfortable, only improvement would be the entertainment. Why Do they only have 5 episodes of TV shows and from like season three...
They will look to squeeze every penny they can out of you!! Pick your seat$$...bring luggage$$$$... if they could charge you for the air on the plane they would!!
The part that really made for a poor trip was that we checked luggage, and it took 1.5 hrs. to get our luggage. This made it so we barely got to our next flight. We were the last ones on board.
Flight attendants were wonderful, and so helpful to me travelling alone with a young baby
There was a lot of leg space in the airline which i liked about it.
They could have seated me in my original seat which was an isle They wedged me in the middle of two extremely large ladies who were friends. I couldn’t move, arm rests couldn’t be put down, their arms were over mine on either side It truly was an unacceptable situation. And on an over night fight extremely uncomfortable
New aircraft and flight was running on time, but adverse weather conditions meant we were unable to land on the first two approaches. Third attempt resulted in a very smooth and safe landing.
Very good it will be my choice of airline while in Australia.
Flight cancelled due to broken seat. $8 refreshment voucher barely bought a coffee. 3 hours to next flight. Also then delayed.
There were no food or entertainment on this short flight. Friendly staff even before getting on the flight. The seats were snug but it was quick flight
Good flight. On time. No problems. Plane was clean. Service was as you would expect. However nothing special, just a good flight.
Very friendly staff. No food service and no entertainment. Only 1hr 20min flight
4.5 hr international flight. We got a glass of water. Ranks up there with Ryan Air, Easy Jet, Spirit and Frontier. Expected better.
Good take off and landing, but plane was old and small. Pretty normal nothing special
Qantas get you there, but expect them to always act in their interest over yours. On this flight basic stuff went to plan, but their promised in flight entertainment wasn't functional. Bit of an old and tired plane.
Poor. Flight was delayed by 50 mins. Poor quality aircraft. Aged, few parts broken. Bad plane.
Small twin prop plane. Basic flight. Food was half a chicken & pesto sandwich. As the flight departed after 12pm alcohol was available. No on board entertainment. No wifi services.
I liked the refreshments as the flight was short and the free WiFi. The seats were comfortable.
Despite having numerous passengers held up by American Airlines delays. Qantas (an AA partner) closed boarding with 0 flexibility
Boarding , crew and meals were all amazing. Couldn't wish for a better LOOONG flight from Dallas to Sydney .
From start to finish, every part of the experience was outstanding. The care and kindness shown to my 95-year-old mother was exceptional—truly 10 out of 10. From the assistance she received at Sydney Airport while boarding the plane to the help she was given when arriving at Wagga Wagga Airport, every staff member was friendly, professional, and genuinely caring. They made her feel comfortable, safe, and well looked after throughout her journey. A heartfelt thank you to everyone who helped make my mother's trip such a wonderful experience. Your compassion and dedication are greatly appreciated.
Was disappointed that we couldn't use our lounge passes as the booking was a group booking.
I think it is much better than the flight I flew from Sydney to Tokyo.
We were over an hour late taking off when the flight was already a late in the flight. Was very warm for most of the flight to the point that it was uncomfortable.
Everything was spot on until boarding time . Plane was late departing by 40 min… but then they couldn’t find a tug to push us out from the terminal… we sat around for another 20 min making us just over an hour late. Apart from being late everything else was fine !!!
A good standard flight, a little delayed, on the return flight, comfortable during cruise hour. The food was tasty, the tea pleasant, standing in the rain, on Launceston tarmac, was stupidity. Just delay the exit from the airplane, don’t have us standing around, while another plane slows its propellers. That’s common sense, but overall comfortable, clean toilet, good legroom, I paid for that, last on, first off, get a front row seat.
Cabin crew were really good. Flying in to Perth from Adelaide on domestic flight. The arrival for wheel chair use however has no air bridge provided. Unloading meant a scissor lift. Otherwise a good service.
Knees in back from passenger behind, limited seat pockets, no entertainment.
The Ryanair of Australia. Not impressed. Forced me to gate check my bag as it was over their weight limit. Charged me $125 for the privilege. Then said plane hold was locked and it would have to go out in the next flight, which was the following day. Explained that I was on a cruise the next day and the plane would not arrive until after the ship left, and that it would be impossible to catch up with the cruise at any point. Lady at the gate unimpressed. So to sum up they were ready to charge me $125 to lose a bag. Finally got it resolved by appealing to management, but the whole episode was not good for the blood pressure. The gate lady said they followed the Ryanair business model which means first time passengers get penalized for doing things that other airlines routinely allow.
Delayed 50 mins. Check in was excellent, boarding was good, everything else was OK and perfectly acceptable for a budget airline. Price was excellent. I noticed this airline had two other flights to our destination cancelled so not very reliable.
Horrible. The people that get this flights are very sick, dangerous and unhygienic
Great. Seats are a little cramped with only a very small recline. Service was great. Food was fine.
The flight was delayed by more than four hours. We had to be at the airport 4 hours before the flight because of road closures for US Secretary of State. We arrived and got to our Sydney hotel after 1am.
